Went there for 1st time. Two employees sitting by the entrance chatting. I thought they were customers and realized they're employees. Mind you, it doesn't bother me that if it's slow that staff sits and chat. However, the floors were muddied, the counter top was messy and napkins were all over. So, my thought process, if you have time to lean you have time to clean. You can chat and clean. Then behind the counter they kept talking to each other until I finally said, are you ready to take my order? She was like yes with an attitude. Placed my order and we walked out. The donuts are delish but it's unfortunate that staff chooses to let the business look untidy and behave unprofessionally. This is how you lose customers. I hope the owner talks to them about it and they leave their personal issues at the door and focus on being present at work.
Atmosphere: 1
Food: 4
Service: 1
Athena Seriani
Second time I place an order of two of the same kind of sandwich and they only deliver one. If the item quantity says two, make and deliver two. No one pays attention to the actual order they just want you out of there as soon as possible
Atmosphere: 1
Food: 1
Service: 1
Spark “Lite” Scott
Decent.
Simones Mcowski
Great Dunkin'. They had some rocky road but since year they have amazing smiling team and there is zero issues. Ordering on app will help.Also did you know they are open from 4am?? So next time don't complicate your order when you running late 8am to your work. It will help both sides. And people behind you.
Millie TV
I think the rude old lady is gone because I havent seen her in a bit. (The reason I stopped going)i noticed the few times I stopped by recently they started putting samples out near entrance ! Great touch. They can use new furniture or a deep clean
Atmosphere: 1
Food: 3
Service: 3
Spark “Lite” Cities
Decent.
Frankie Byrd
My recent experience at Dunkin’ Donuts left me thoroughly impressed. From the swift service to the impeccable quality of my coffee, every aspect of my visit exceeded expectations.
Atmosphere: 5
Food: 5
Service: 5
Santiago Sanchez
Very friendly
Food: 4
Service: 5
Felix
Crystal was great! Very attentive, great service. Same for her coworker, sorry forgot the name but she had on black glasses. You guys are great!
Atmosphere: 5
Food: 5
Service: 5
Anastasiia Ignatenko
Parked the car at their parking lot and it got towed in 10 minutes… rather
Very friendly never had a problem place always clean
Atmosphere: 5
Food: 5
Service: 5
Tyrone G.
Good food.
Atmosphere: 5
Food: 4
Service: 5
Jennifer Rodriguez
I order through the Dunkin app frequently, and my orders are always ready when I arrive there. The service is pretty good, and they get my order right every time. They do, however, need more employees! There have been a couple of times, especially in the mornings, when they had a line of customers and can get very busy. The best case is to order through the app, in my opinion. There is a lovely young woman who works in the mornings who is very nice and is generous when it comes to making your orders. I hope she still works there!
Parking: The restaurant is located in a small plaza where they have a Wendy's, a Chase bank, and a laundromat. It can get busy depending on the time and day since a lot of people are running in and out of whatever place. You can try to find parking right in front of this Dunkin location. Since people order for pick up, they leave right away, leaving parking spots open most of the time!
Worst customer service experience.The older indian woman who does the night shift is very unpleasant. She didn't allow me to go to the bathroom even though she had bought a coffee and she yelled at me that she had already cleaned it and didn't want me to happen. Horrible experience.
Went there for 1st time. Two employees sitting by the entrance chatting. I thought they were customers and realized they're employees. Mind you, it doesn't bother me that if it's slow that staff sits and chat. However, the floors were muddied, the counter top was messy and napkins were all over. So, my thought process, if you have time to lean you have time to clean. You can chat and clean. Then behind the counter they kept talking to each other until I finally said, are you ready to take my order? She was like yes with an attitude. Placed my order and we walked out.
The donuts are delish but it's unfortunate that staff chooses to let the business look untidy and behave unprofessionally. This is how you lose customers. I hope the owner talks to them about it and they leave their personal issues at the door and focus on being present at work.
Atmosphere: 1
Food: 4
Service: 1
Second time I place an order of two of the same kind of sandwich and they only deliver one. If the item quantity says two, make and deliver two. No one pays attention to the actual order they just want you out of there as soon as possible
Atmosphere: 1
Food: 1
Service: 1
Decent.
Great Dunkin'. They had some rocky road but since year they have amazing smiling team and there is zero issues. Ordering on app will help.Also did you know they are open from 4am?? So next time don't complicate your order when you running late 8am to your work. It will help both sides. And people behind you.
I think the rude old lady is gone because I havent seen her in a bit. (The reason I stopped going)i noticed the few times I stopped by recently they started putting samples out near entrance ! Great touch. They can use new furniture or a deep clean
Atmosphere: 1
Food: 3
Service: 3
Decent.
My recent experience at Dunkin’ Donuts left me thoroughly impressed. From the swift service to the impeccable quality of my coffee, every aspect of my visit exceeded expectations.
Atmosphere: 5
Food: 5
Service: 5
Very friendly
Food: 4
Service: 5
Crystal was great! Very attentive, great service. Same for her coworker, sorry forgot the name but she had on black glasses. You guys are great!
Atmosphere: 5
Food: 5
Service: 5
Parked the car at their parking lot and it got towed in 10 minutes… rather
Service: 1
Restaurantji Recommends
Very friendly never had a problem place always clean
Atmosphere: 5
Food: 5
Service: 5
Good food.
Atmosphere: 5
Food: 4
Service: 5
I order through the Dunkin app frequently, and my orders are always ready when I arrive there. The service is pretty good, and they get my order right every time. They do, however, need more employees! There have been a couple of times, especially in the mornings, when they had a line of customers and can get very busy. The best case is to order through the app, in my opinion. There is a lovely young woman who works in the mornings who is very nice and is generous when it comes to making your orders. I hope she still works there!
Parking: The restaurant is located in a small plaza where they have a Wendy's, a Chase bank, and a laundromat. It can get busy depending on the time and day since a lot of people are running in and out of whatever place. You can try to find parking right in front of this Dunkin location. Since people order for pick up, they leave right away, leaving parking spots open most of the time!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Bagels, Iced Latte
Always delish, and the people are super friendly.
Worst customer service experience.The older indian woman who does the night shift is very unpleasant. She didn't allow me to go to the bathroom even though she had bought a coffee and she yelled at me that she had already cleaned it and didn't want me to happen. Horrible experience.
Atmosphere: 1
Service: 1
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