Durangos pizza and Mexican restaurant
2718 N Laramie Ave, Chicago
(773) 745-2044
Recent Reviews
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I’m not ordering from this place again. Very bad service and errors in my order. The woman who took my order was rude and trying to blame me for the mistake she did. You can’t talk to people like her because you try to fix the mistake and they blame it on you because “we” don’t know what we order or whatever when it’s them, the ones who answers and takes the order and they don’t want to admit there mistakes. Never ever again ordering from there. Unbelievable on how they treat us, not acceptable.
I don’t recommend this place at all,the service is very Terrible got our order wrong 2 times the lady that took our order was very rude im very disappointed we were hosting a big event and unfortunately some of my people weren’t able to eat I’m never ordering again from this place very poor service.
Great customer service, delicious pizza (half carne asada & hawaiana), and great music! Definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
Nice people great price. Will be back soon. Carne asada pizza is next on my list.
Atmosphere: 4
Food: 4
Service: 5
Very poor service and took an excessive amount of time for me to receive my food. Was told 5 minutes for a few slices of pizza. It’s been 30 minutes and still no food.
Atmosphere: 1
Food: 3
Service: 1
We went there on Halloween with my toddler, food is decent, prices are amazing, atmosphere is great, and the owner seems super nice!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service by lady at the counter very rude and refused to give me my order even after I had paid for it. Will not be a returning customer all for supporting small businesses but never again
Service: 1
I have lived in this area within walking distance from my house I can see the restaurant as soon as I step outside. I have always been happy u til my last 2 visits. Seeing that I love so close I walk & order & wait. Maybe that's my mistake. I ordered & x large sausage & musroom pizza & didn't check the box. I got an x large sausage & pepperoni instead I also saw. firsthand the owner & her daughter handling her grandaughter' hair & neither of them washed hands before handling boxes & food This time I ordered a chimichanga & got a chimichanga dinner instead I won't be ordered from them again. I guess as long as it's my money who cares what I get
l ordered one large pizza, the owner told me it would take an hour, called back just to check within the hour and she had an attitude telling me it will be on the way when its on the way, I told her she could be nicer to her customers an hour and a half later I called back and they told me the pizza was coming in ten more minutes that when I receive it I can send it back, and yes the pizza was cold when it got here almost two hours later. We were a couple blocks away.
Food: 3
Service: 1
Amazing pizza, orchata water wonderful bevauae its not extra sweet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pizza was good, but nothing exceptional
Atmosphere: 3
Food: 3
Service: 3
35 minutes late on a PICK UP order. Service is SLOW. Older lady on the phone does NOT care that she messes up orders. Being a customer here is an inconvenience to her.
Atmosphere: 1
Food: 3
Service: 1
Quality… recommended to all my friends… and family.
Atmosphere: 5
Food: 5
Service: 5
You can no longer 'tap to pay' with debit. You have to bring the card in person. Was never an issue before.
I've always eaten their pizza but today I had a torta de asada and it was delicious. My husband had the taco dinner and he enjoyed his meal as well.
Atmosphere: 5
Food: 5
Service: 5
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