We went to afternoon tea and had a blast. The food was very savory and the different tea options were yummy!
Atmosphere: 5
Food: 5
Service: 4
shubhankar nanda
Great atmosphere and service. Loved the environment. Visited as part of the Restaurant week featival and reqlly enjoyed the food.Would've loved it of the quantity was a bit more, but then who wouldn't enjoy more food that tastes great.Definitely worth a visit
Atmosphere: 4
Food: 4
Service: 4
Me D.
I was rather disappointed in this place because it always seems crowded. In fact it was so crowded the first time I went we couldn't get a table. I thought, it must be good if it's so crowded like this. Perhaps I went on the wrong day, but the service was lacking. We went late afternoon and it was pretty empty, so being busy and understaffed (at least with the wait staff) could not have been the reason for the subpar service. I probably could've dealt with the service, but the food didn't make up for the quality of service I felt we received. I have no intention of ever going back.
Froilan G.
I was in desperate need for warmth and food and this was the nearest to me. I was legit about to lose one of my testicles of how cold I was. Being from cali yo boy ain't use to this type of weather. Anyways, found this restaurant near by while my cousins were doing some blade of glory action at the ice rink. I decided to check it out and have a drink. The chips were fire legit were homemade chips so definitely recommend that. As for the soup it was aight nothing wild. I'm glad the servers helped me out real quick and were friendly considering that I probably looked homeless and this close to catching hypothermia. I will have to come back if I ever do to give it a rating but yea good vibes in there. Nice bar with their house hazy being some good stuff. My dank review for this place 6.2/10
Sandra F.
Had Thanksgiving dinner. It was good, but the pumpkin pie was awful. They were missing some details like croutons in the soup and there was no cranberry relish both of which were on the menu. The waiter was a little sloppy.
Cody Boyd
Service isn’t great. Slow and not responsive. There were only two other tables filled at the time so staffing or being busy was not the issue.
Barbara Luke
Restaurant kitchen horribly understaffed or perhaps still in training. In a great setting but extremely noisy. The singer was good but way too loud no matter where seated. Waited 90 minutes for our dinners, party of 7. Some food was barely warm, fish & chips overcooked; other meals mediocre. The baked corn bread was a treat though.Our waiter was apologetic, manager sent over another drink for each of us without asking and most of us only drink one at dinner so that was a waste. Explained they were extra busy due to the Marathon. Hopefully they will get in the groove after more training. Side note to manager: don't assume a free drink is what will appease customers; better to ask first and offer dessert or price reduction as options for the issues.
Atmosphere: 3
Food: 2
Service: 3
Joseph Doedtman
HORRIBLE EXPERIENCE. The restaurant was running a limited menu with only burgers, Flatbread, and wings, which were terrible. My burger was extra well done even though I ordered medium temp. and the bun was burnt black. Our server requested a remake of the burger, but it was also overcooked and awful. The Flatbread was edible but tasted like BBQ sauce spread on a Flatbread and was overcooked. Finally, our server offered us dessert and then brought out the wrong item. We finally gave up and went somewhere else to eat.
Atmosphere: 3
Food: 1
Service: 1
FabienM1057
Food is pretty good, as part of the Radisson Blu Aqua, location is very good, but that's it. Expensive, different meals at different times for the same order, service is bad, waiters behaviours is not what you expect in a restaurant, and I'm not even speaking pf the waiting times... 55 minutes for a plate of pasta... when 12 people in the room. For some reason, it was freezing in there! To us, very bad experience. We had to get there becaus of the marathon (avoid walking the days before) therwise, probably would never have been there.
Che Taylor
Very poor service. Restaurant was 60% full and we were told to sit at the bar and then they seated numerous parties after we arrived and the bar won’t take any food orders because they had paused food service. When speaking with a manager there was no apology or option to order food. They are severely understaffed but seem to have more managers than staff. For a hotel of this caliber, it was very disappointing
Food was delicious and very well seasoned. Waiter was funny and worked hard to make sure everyone sitting was happy. Not only was the food well seasoned but it was cooked to everyone’s desire perfectly.
Atmosphere: 5
Food: 5
Service: 5
Ana S.
Wow wow wow!!! Let me start off by saying that I was blown away with the steak that I ordered. A few days prior to finding this place I went to The Palms which is right around the corner, and it was absolutely awful. This place blows most of these steak houses in Chicago out of the water!!! no but literally the steak I had here was better than the steak. I've had it Kinsey chophouse the palms Morton's, and even Mastro's!!!!! I am a huge steak girl, so I know a great piece of meat when I eat it!!! It was perfectly seasoned, super tender and the price was definitely right!! I ordered my steak with mashed potatoes and got extra sides of broccolini and asparagus, along with a large bottle of Pellegrino and this wonderful New York strip!! In total it cost $100 which I was very happy to pay because the quality of the food was superb! I cannot wait to go back here. I heard the salmon is also delicious. I don't know if it was just the cook that did such a great job or management keeping an eye on the quality of their food but I have to say this is a hidden gem and I highly recommend it!
Erik O
The grilled chicken sandwich that I ordered off the menu was SO good that I came back for lunch two days later and ordered the exact same thing!
Atmosphere: 5
Food: 5
Service: 5
Jennifer C
Only the onion rings were good. The beet salad was okay. The chicken club with avocado came without the avocado and was not very good. When we were done eating the manager had the audacity to bring us an avocado on the plate. The cheese board had American and salami. The chef sent out the entree before the appetizer. We had to give the appetizer away to another table since we weren't hungry anymore for it. The management made our server cry. Their cocktails are made with syrup and not fruit. Will never go there again.
We went to afternoon tea and had a blast. The food was very savory and the different tea options were yummy!
Atmosphere: 5
Food: 5
Service: 4
Great atmosphere and service. Loved the environment. Visited as part of the Restaurant week featival and reqlly enjoyed the food.Would've loved it of the quantity was a bit more, but then who wouldn't enjoy more food that tastes great.Definitely worth a visit
Atmosphere: 4
Food: 4
Service: 4
I was rather disappointed in this place because it always seems crowded. In fact it was so crowded the first time I went we couldn't get a table. I thought, it must be good if it's so crowded like this. Perhaps I went on the wrong day, but the service was lacking. We went late afternoon and it was pretty empty, so being busy and understaffed (at least with the wait staff) could not have been the reason for the subpar service. I probably could've dealt with the service, but the food didn't make up for the quality of service I felt we received. I have no intention of ever going back.
I was in desperate need for warmth and food and this was the nearest to me. I was legit about to lose one of my testicles of how cold I was. Being from cali yo boy ain't use to this type of weather. Anyways, found this restaurant near by while my cousins were doing some blade of glory action at the ice rink. I decided to check it out and have a drink. The chips were fire legit were homemade chips so definitely recommend that. As for the soup it was aight nothing wild. I'm glad the servers helped me out real quick and were friendly considering that I probably looked homeless and this close to catching hypothermia. I will have to come back if I ever do to give it a rating but yea good vibes in there. Nice bar with their house hazy being some good stuff. My dank review for this place 6.2/10
Had Thanksgiving dinner. It was good, but the pumpkin pie was awful. They were missing some details like croutons in the soup and there was no cranberry relish both of which were on the menu. The waiter was a little sloppy.
Service isn’t great. Slow and not responsive. There were only two other tables filled at the time so staffing or being busy was not the issue.
Restaurant kitchen horribly understaffed or perhaps still in training. In a great setting but extremely noisy. The singer was good but way too loud no matter where seated. Waited 90 minutes for our dinners, party of 7. Some food was barely warm, fish & chips overcooked; other meals mediocre. The baked corn bread was a treat though.Our waiter was apologetic, manager sent over another drink for each of us without asking and most of us only drink one at dinner so that was a waste. Explained they were extra busy due to the Marathon. Hopefully they will get in the groove after more training. Side note to manager: don't assume a free drink is what will appease customers; better to ask first and offer dessert or price reduction as options for the issues.
Atmosphere: 3
Food: 2
Service: 3
HORRIBLE EXPERIENCE. The restaurant was running a limited menu with only burgers, Flatbread, and wings, which were terrible. My burger was extra well done even though I ordered medium temp. and the bun was burnt black. Our server requested a remake of the burger, but it was also overcooked and awful. The Flatbread was edible but tasted like BBQ sauce spread on a Flatbread and was overcooked. Finally, our server offered us dessert and then brought out the wrong item. We finally gave up and went somewhere else to eat.
Atmosphere: 3
Food: 1
Service: 1
Food is pretty good, as part of the Radisson Blu Aqua, location is very good, but that's it. Expensive, different meals at different times for the same order, service is bad, waiters behaviours is not what you expect in a restaurant, and I'm not even speaking pf the waiting times... 55 minutes for a plate of pasta... when 12 people in the room. For some reason, it was freezing in there! To us, very bad experience. We had to get there becaus of the marathon (avoid walking the days before) therwise, probably would never have been there.
Very poor service. Restaurant was 60% full and we were told to sit at the bar and then they seated numerous parties after we arrived and the bar won’t take any food orders because they had paused food service. When speaking with a manager there was no apology or option to order food. They are severely understaffed but seem to have more managers than staff. For a hotel of this caliber, it was very disappointing
Service: 1
Restaurantji Recommends
The Margareta Flatbread was very good.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and very well seasoned. Waiter was funny and worked hard to make sure everyone sitting was happy. Not only was the food well seasoned but it was cooked to everyone’s desire perfectly.
Atmosphere: 5
Food: 5
Service: 5
Wow wow wow!!! Let me start off by saying that I was blown away with the steak that I ordered. A few days prior to finding this place I went to The Palms which is right around the corner, and it was absolutely awful. This place blows most of these steak houses in Chicago out of the water!!! no but literally the steak I had here was better than the steak. I've had it Kinsey chophouse the palms Morton's, and even Mastro's!!!!! I am a huge steak girl, so I know a great piece of meat when I eat it!!! It was perfectly seasoned, super tender and the price was definitely right!! I ordered my steak with mashed potatoes and got extra sides of broccolini and asparagus, along with a large bottle of Pellegrino and this wonderful New York strip!! In total it cost $100 which I was very happy to pay because the quality of the food was superb! I cannot wait to go back here. I heard the salmon is also delicious. I don't know if it was just the cook that did such a great job or management keeping an eye on the quality of their food but I have to say this is a hidden gem and I highly recommend it!
The grilled chicken sandwich that I ordered off the menu was SO good that I came back for lunch two days later and ordered the exact same thing!
Atmosphere: 5
Food: 5
Service: 5
Only the onion rings were good. The beet salad was okay. The chicken club with avocado came without the avocado and was not very good. When we were done eating the manager had the audacity to bring us an avocado on the plate. The cheese board had American and salami. The chef sent out the entree before the appetizer. We had to give the appetizer away to another table since we weren't hungry anymore for it. The management made our server cry. Their cocktails are made with syrup and not fruit. Will never go there again.
Atmosphere: 1
Food: 1
Service: 1