Highly Dissatisfied with hours of operation. Which stated open til 12a. When arrived at 10:05p door was locked & the crew member refused to open the door stating they closed at 10p. Drove over 40min for these cakes. There were many donuts still available and visible which will probably get thrown away. Just Sad. Very Deceptive business practices at this location on Hubbard on the Heart of Downtown!! When the website clearly showrd they were open!! Won't be visiting any Firecake franchise moving forward!! What way to Start the New Year!
Jerrup. Net
Food wasn't worth the price
Atmosphere: 3
Food: 2
Service: 3
Sadia Raisa
The buttermilk donut and the chai latte was really good ! 😊 The staff needs to be more friendly towards tourists with guiding them on the menu and recommending must have food / coffee items from there !
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Magda G
Im visiting Chicago and was in search of vegan donuts, they have one chocolate/coconut GF that looked like a cake or a cookie w massive frosting and was $5 so I passed but bought a sprinkle one for my niece but the woman that helped me was not nice at all, as if she didn't want to be there. Not a pleasant service.
I'm good, will take my business somewhere else.
CC accepted.
Service: 1
Bree (eachonematters)
My group stopped here for dessert and really liked what they got. Great option for dessert.
I was delighted to see a gluten free option but was very disappointed at the taste. I do not recommend the GF option until the recipe improves.
Nanna Mel
They’re beautiful but nothing special imo - Stan’s Donuts was better
Audrey N
I’ve only had the vegan gf donut so I can’t say too much. It’s nothing special and maybe a bit rich for my liking.
Dietary restrictions: Gluten-free, vegan options
Atmosphere: 5
Food: 5
Service: 4
Jftravels
Firecakes Donuts has some of the most delicious donuts and treats in downtown Chicago. I happened to see this place on a YouTube video and had to stop while on vacation in Chicago. The girl working was so kind and gave us some of her favorite recommendations. Firecakes Donuts has a variety of different donuts that you normally don't see at other places. We got a few different donuts and they were all delicious.
Atmosphere: 5
Food: 5
Service: 5
Suomirakastaa
The vanilla cake donut with sprinkles was delicious! The vanilla flavor was spot on, the donut was cooked to perfection, wasn't too greasy, and not overly sweet. I wish they had a few more options for the cake donuts. It seemed heavier on the yeast variety... but that's just a personal preference. Also, be aware: this is a small place with tight quarters. You walk in, and you're already on top of the display case. There wouldn't be room for more than say four to six adults at a time. And it goes without saying there's no dine in option. But that definitely didn't stop us from eating as we walked. 😊 Thank you to the very friendly girl working the counter. She made it a very pleasant first visit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cake Donuts, Vanilla Donut
R A
Thankyou to the sweet and helpful girl at the shop, I picked very few donuts and since it was for a special b’day and I could not carry in a bag she gave me a box and a candle. Thank you so much for adding the candle… your gestures made me write this review 🙏🏼
We walked from our hotel to check this place out. The donuts were good but expensive. It’s a tiny little shop but they have outdoor seating and a walk up window.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
Damien Cruse
Amazing eggnog donuts! Most places try but don’t get the taste right but Firecakes nailed it! Well done!
Parking: As far as parking, you are on your own. I Dropped my wife off andhad to drive around the block and the area several times until she was done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut
John Mastroianni
The ice cream was very fresh and flavorful, but the donut was a little dry/stale. They also make you wait outside until your order is ready, it’s a good idea to keep the area clear to order. It just kinda sucked waiting in a cold alley for ice cream.
Atmosphere: 4
Food: 4
Service: 5
Yingson Yu
Amazing donuts. Alot of donuts shops, especially chains like Dunkins, are way too sweet. Firecakes donuts have the perfect amount of sweetness and donuts tastes fresh and of quality.
Food: 5
Tonya Robinson
Delicious💋🤤No words can explain!!! Got a sweet tooth? Late night munchies? They will satisfy your taste buds…
Highly Dissatisfied with hours of operation. Which stated open til 12a. When arrived at 10:05p door was locked & the crew member refused to open the door stating they closed at 10p. Drove over 40min for these cakes. There were many donuts still available and visible which will probably get thrown away. Just Sad. Very Deceptive business practices at this location on Hubbard on the Heart of Downtown!! When the website clearly showrd they were open!! Won't be visiting any Firecake franchise moving forward!! What way to Start the New Year!
Food wasn't worth the price
Atmosphere: 3
Food: 2
Service: 3
The buttermilk donut and the chai latte was really good ! 😊
The staff needs to be more friendly towards tourists with guiding them on the menu and recommending must have food / coffee items from there !
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Im visiting Chicago and was in search of vegan donuts, they have one chocolate/coconut GF that looked like a cake or a cookie w massive frosting and was $5 so I passed but bought a sprinkle one for my niece but the woman that helped me was not nice at all, as if she didn't want to be there. Not a pleasant service.
I'm good, will take my business somewhere else.
CC accepted.
Service: 1
My group stopped here for dessert and really liked what they got. Great option for dessert.
I was delighted to see a gluten free option but was very disappointed at the taste. I do not recommend the GF option until the recipe improves.
They’re beautiful but nothing special imo - Stan’s Donuts was better
I’ve only had the vegan gf donut so I can’t say too much. It’s nothing special and maybe a bit rich for my liking.
Dietary restrictions: Gluten-free, vegan options
Atmosphere: 5
Food: 5
Service: 4
Firecakes Donuts has some of the most delicious donuts and treats in downtown Chicago. I happened to see this place on a YouTube video and had to stop while on vacation in Chicago. The girl working was so kind and gave us some of her favorite recommendations. Firecakes Donuts has a variety of different donuts that you normally don't see at other places. We got a few different donuts and they were all delicious.
Atmosphere: 5
Food: 5
Service: 5
The vanilla cake donut with sprinkles was delicious! The vanilla flavor was spot on, the donut was cooked to perfection, wasn't too greasy, and not overly sweet. I wish they had a few more options for the cake donuts. It seemed heavier on the yeast variety... but that's just a personal preference.
Also, be aware: this is a small place with tight quarters. You walk in, and you're already on top of the display case. There wouldn't be room for more than say four to six adults at a time. And it goes without saying there's no dine in option. But that definitely didn't stop us from eating as we walked. 😊 Thank you to the very friendly girl working the counter. She made it a very pleasant first visit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cake Donuts, Vanilla Donut
Thankyou to the sweet and helpful girl at the shop, I picked very few donuts and since it was for a special b’day and I could not carry in a bag she gave me a box and a candle. Thank you so much for adding the candle… your gestures made me write this review 🙏🏼
Service: 5
Restaurantji Recommends
We walked from our hotel to check this place out. The donuts were good but expensive. It’s a tiny little shop but they have outdoor seating and a walk up window.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
Amazing eggnog donuts! Most places try but don’t get the taste right but Firecakes nailed it! Well done!
Parking: As far as parking, you are on your own. I Dropped my wife off andhad to drive around the block and the area several times until she was done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut
The ice cream was very fresh and flavorful, but the donut was a little dry/stale. They also make you wait outside until your order is ready, it’s a good idea to keep the area clear to order. It just kinda sucked waiting in a cold alley for ice cream.
Atmosphere: 4
Food: 4
Service: 5
Amazing donuts. Alot of donuts shops, especially chains like Dunkins, are way too sweet. Firecakes donuts have the perfect amount of sweetness and donuts tastes fresh and of quality.
Food: 5
Delicious💋🤤No words can explain!!!
Got a sweet tooth? Late night munchies? They will satisfy your taste buds…
Dietary restrictions: Ice cream , Nuts & chocolate
Dairy !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Donut Sandwich
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