Not the quality I was expecting of a „roaster“. The coffee tastes bold and the milk foam is more like type „bathtub“.
Atmosphere: 2
Food: 1
Service: 2
Robert Grochow
Was in their store on 8/20/24:1) ordered a decaf coffee; was advised didn' thave any ready but offered a decaf americana- but was charged for an americana (and and extra 50 cents for decaf), rather than for a regular decaf coffee which you coudn't provide; 2) there was a stange 4%charge on the bill call "operational charge;" I inquired and advised this had nothing to do with me using a credit card; instead you were charging the amount becuase "you had to use the terminal to ring me up.....seriously?; i asked another employee and was advised "oh the computer does that automatically": if you want to charge me more for an item, go ahead, but please doen't insut your customers with a "rip-off" extra charge; $12.11...rather pricey for coffee and a cookie......OFF MY LIST
Dirk Petersen
Excellent espresso and cappuccino and latte. Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Jonathan Merry
Amazing Gothic Moca!Sadly, it's tucked away in a hotel.Needs it's own building, so delicious ?
Atmosphere: 3
Food: 5
Service: 5
Emily Miranda
The lady taking my order was extremely rude when I asked her if the cheese in the breakfast sandwich was real cheese or that fake cheese that is common in America, and the mocking/rude face she gave me and said it's made in the kitchen so she doesn't know. All she had to say was flat she wasn't sure without all the attitude and mockery, it was very upsetting and embarrassing. I'll definitely never come here again.
Atmosphere: 1
Food: 3
Service: 1
Dairishman152
Looked up a roaster in the area and was excited to see this shop so close. Sadly this is a small corner inside of Loews Hotel pushed out from the lobby. Coffee is okay but the roasted flavors are missing and they didn't use anything house made in their syrups and such. It's okay but not a need to see place or out the way visitFood looks appetizing enough but only small generic pastries, hot food or breakfast items not really available
Atmosphere: 3
Food: 2
Service: 5
Jon McGuire
Going into the lobby of Loews it's in the back right. Service is pretty good, coffee is good. No sitting space, but it's nice
Atmosphere: 4
Food: 4
Service: 4
Michał
Terrible bagel
Food: 1
Lucky Man
Iced mocha latte was fantastic. Nice to enjoy on a quiet morning in the Loews Chicago lobby. I didnt get any food, but it did look good.
Sehr leckerer Kaffee und Croissant ? auch sonst ist alles sehr frisch und lecker. Dem Niveau vom Löws angepasst. Der Service ist leider nicht gut, Bedienung stets unaufmerksam, nie bei der Sache und hört niemals zu wenn man was fragt. Durch den schlechten Service und Bedienung leider nur 3 Sterne von der Qualität wären 5 Sterne drin gewesen.
Atmosphere: 5
Food: 5
Mr G
The girls working today 8/23/22 were so rude I was shocked. Zero motivation or customer service skills
Sher
The baristas here are the truth! You guys know your way around the pumpkin spice latte. Thanks for your cheery dispositions, it's appreciated .
sonia ureña de martinez
Today, 06/09/2022, I woke up very early, enjoying my stay at the hotel, I went down to the store and ordered a delicious coffee and was served by 2 beautiful, very friendly girls!!! It is totally rewarding ✨️??
Greg Loizou
The girls working today 8/23/22 were so rude I was shocked. Zero motivation or customer service skills
Not the quality I was expecting of a „roaster“. The coffee tastes bold and the milk foam is more like type „bathtub“.
Atmosphere: 2
Food: 1
Service: 2
Was in their store on 8/20/24:1) ordered a decaf coffee; was advised didn' thave any ready but offered a decaf americana- but was charged for an americana (and and extra 50 cents for decaf), rather than for a regular decaf coffee which you coudn't provide; 2) there was a stange 4%charge on the bill call "operational charge;" I inquired and advised this had nothing to do with me using a credit card; instead you were charging the amount becuase "you had to use the terminal to ring me up.....seriously?; i asked another employee and was advised "oh the computer does that automatically": if you want to charge me more for an item, go ahead, but please doen't insut your customers with a "rip-off" extra charge; $12.11...rather pricey for coffee and a cookie......OFF MY LIST
Excellent espresso and cappuccino and latte. Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Amazing Gothic Moca!Sadly, it's tucked away in a hotel.Needs it's own building, so delicious ?
Atmosphere: 3
Food: 5
Service: 5
The lady taking my order was extremely rude when I asked her if the cheese in the breakfast sandwich was real cheese or that fake cheese that is common in America, and the mocking/rude face she gave me and said it's made in the kitchen so she doesn't know. All she had to say was flat she wasn't sure without all the attitude and mockery, it was very upsetting and embarrassing. I'll definitely never come here again.
Atmosphere: 1
Food: 3
Service: 1
Looked up a roaster in the area and was excited to see this shop so close. Sadly this is a small corner inside of Loews Hotel pushed out from the lobby. Coffee is okay but the roasted flavors are missing and they didn't use anything house made in their syrups and such. It's okay but not a need to see place or out the way visitFood looks appetizing enough but only small generic pastries, hot food or breakfast items not really available
Atmosphere: 3
Food: 2
Service: 5
Going into the lobby of Loews it's in the back right. Service is pretty good, coffee is good. No sitting space, but it's nice
Atmosphere: 4
Food: 4
Service: 4
Terrible bagel
Food: 1
Iced mocha latte was fantastic. Nice to enjoy on a quiet morning in the Loews Chicago lobby. I didnt get any food, but it did look good.
Atmosphere: 5
Food: 5
Service: 5
Burnt-tasting coffee
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
Sehr leckerer Kaffee und Croissant ? auch sonst ist alles sehr frisch und lecker. Dem Niveau vom Löws angepasst. Der Service ist leider nicht gut, Bedienung stets unaufmerksam, nie bei der Sache und hört niemals zu wenn man was fragt. Durch den schlechten Service und Bedienung leider nur 3 Sterne von der Qualität wären 5 Sterne drin gewesen.
Atmosphere: 5
Food: 5
The girls working today 8/23/22 were so rude I was shocked. Zero motivation or customer service skills
The baristas here are the truth! You guys know your way around the pumpkin spice latte. Thanks for your cheery dispositions, it's appreciated .
Today, 06/09/2022, I woke up very early, enjoying my stay at the hotel, I went down to the store and ordered a delicious coffee and was served by 2 beautiful, very friendly girls!!! It is totally rewarding ✨️??
The girls working today 8/23/22 were so rude I was shocked. Zero motivation or customer service skills
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