Knocking it down to a 4/5 because of the 1.5 hour wifi limit.
Atmosphere: 5
Food: 5
Service: 5
Kate F
It is beautiful in here and there is a good amount of seating, however it is LOUD. Many people are doing work but the music is quite loud and you can hear everything going on in the cafe as the ceilings are so high. Good drinks and pastries but steep.
Atmosphere: 2
Food: 4
Service: 4
Madeline Grecek
Disappointing. The hotel I was staying at highly recommended this place so I decided to try it. When I arrived and placed my order, they were busy but not overly. There were three people in line and there were some spots to sit. I ordered a drip coffee and ham cheese croissant to go. While I was waiting it got very busy. That said, I watched person after person come in after me and receive their orders. I waited close to 20 minutes for my sandwich and eventually gave up and left without it. The person that took my order was lovely despite the experience.
Luis De Armas
One of my favorite coffee shops in the West Loop!
Sophie
Love this place for a casual hangout or to study! The croissants are some of the best I've had in my life including those in France. My favorites are the chocolates and the ham and cheese. The kougn amann is also AMAZING! MUST TRY! I like their espresso shots as well :) definite must-try in Chicago.
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Kulinski
Definitely check out their chai latte if that’s your thing
Joyce
The staff ignored me and chose to serve another customer who came in after me. It was very disappointing and made me feel disrespected.
Atmosphere: 4
Food: 3
Service: 1
Bits or Bites
The chocolate croissant here is to die for!! My main hesitation with chocolate croissants is that you get either a bite full of chocolate or a bite of only bread. However, here it’s like they weave chocolate into their croissant, and I felt like every bite I got a bit of chocolate!
The atmosphere is spacious and gorgeous as well!!
Atmosphere: 4
Food: 4
Service: 4
Rory D
Lovely place, peaceful morning atmosphere, friendly service and delicious breakfast pastries/snacks and drinks. Makes for a relaxing start to the day.
Atmosphere: 5
Food: 5
Service: 5
Nelson Bonilla
My flat white was too hot and the milk didn't have the right texture. I couldn't even finish it. The cookie I got was alright, but nothing special.
Super long waits, waited 30 mins for my drink. Paid for an extra add on to my drink, never got it, but was charged for it. Asked staff if they added it and basically got ignored. I don't ever leave reviews but this has happened here before and I'm just over it.
Lilianna Meyer
I’m always happy with this spot. The coffee is good and the staff is nice. The space itself is huge - plenty of open seating and working space available.
Atmosphere: 5
Food: 5
Service: 5
Ellen Wang
Seating is ample but the WiFi limit being 90 minutes makes it not even worth it unless you’re just reading a book. Not a good wfh spot.
Dylan Rodriguez
The atmosphere here is nicely designed. There are always tables available. However the coffee drinks are subpar and the customer service is alright. Not unfriendly, but not unfriendly.
Atmosphere: 4
Food: 3
Service: 2
Eiko Jian
Baristas were very friendly and nice, coffee was good, quiche was good (kinda small). Why the low rating? I came here at just past 12 pm, there was a long line right where I entered, I lined up naturally. Some woman and her coworker cut right in front of me, she told me I can go line up at the cafe directly. I was confused, asked her what is this long line for, she said “are you blablabla employee?” I said no, she was like then this is not your line or something, with a very rude face. I’m not from the area, just want to find a cafe to have breakfast and work a little bit. And this is the first thing I encounter coming to this cafe. Later I sat down, ordered some food. Then a server came to me, nicely but let me know the area is reserved and I can’t sit that area. I was confused by that sign where it was signifying. Apparently more than half of the cafe was reserved during lunch time I guess. I moved my stuff to another area trying to eat my lunch and enjoy my coffee, too bad the table was too low and not for eating. So I just left, went back to my hotel and ate at the hotel cafe. I wish I can like Good Ambler more, staff were nice, but this experience was really terrible and not friendly for people who are not from the area, or your building. I held my urge to confront that mean woman (customer) so it doesn’t ruin my day. If she ever reads this, you’re really not a nice person :)
Pastries and service here is amazing.
Knocking it down to a 4/5 because of the 1.5 hour wifi limit.
Atmosphere: 5
Food: 5
Service: 5
It is beautiful in here and there is a good amount of seating, however it is LOUD. Many people are doing work but the music is quite loud and you can hear everything going on in the cafe as the ceilings are so high. Good drinks and pastries but steep.
Atmosphere: 2
Food: 4
Service: 4
Disappointing. The hotel I was staying at highly recommended this place so I decided to try it. When I arrived and placed my order, they were busy but not overly. There were three people in line and there were some spots to sit. I ordered a drip coffee and ham cheese croissant to go. While I was waiting it got very busy. That said, I watched person after person come in after me and receive their orders. I waited close to 20 minutes for my sandwich and eventually gave up and left without it. The person that took my order was lovely despite the experience.
One of my favorite coffee shops in the West Loop!
Love this place for a casual hangout or to study! The croissants are some of the best I've had in my life including those in France. My favorites are the chocolates and the ham and cheese. The kougn amann is also AMAZING! MUST TRY!
I like their espresso shots as well :) definite must-try in Chicago.
Atmosphere: 5
Food: 5
Service: 5
Definitely check out their chai latte if that’s your thing
The staff ignored me and chose to serve another customer who came in after me. It was very disappointing and made me feel disrespected.
Atmosphere: 4
Food: 3
Service: 1
The chocolate croissant here is to die for!! My main hesitation with chocolate croissants is that you get either a bite full of chocolate or a bite of only bread. However, here it’s like they weave chocolate into their croissant, and I felt like every bite I got a bit of chocolate!
The atmosphere is spacious and gorgeous as well!!
Atmosphere: 4
Food: 4
Service: 4
Lovely place, peaceful morning atmosphere, friendly service and delicious breakfast pastries/snacks and drinks. Makes for a relaxing start to the day.
Atmosphere: 5
Food: 5
Service: 5
My flat white was too hot and the milk didn't have the right texture. I couldn't even finish it. The cookie I got was alright, but nothing special.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Super long waits, waited 30 mins for my drink. Paid for an extra add on to my drink, never got it, but was charged for it. Asked staff if they added it and basically got ignored. I don't ever leave reviews but this has happened here before and I'm just over it.
I’m always happy with this spot. The coffee is good and the staff is nice. The space itself is huge - plenty of open seating and working space available.
Atmosphere: 5
Food: 5
Service: 5
Seating is ample but the WiFi limit being 90 minutes makes it not even worth it unless you’re just reading a book. Not a good wfh spot.
The atmosphere here is nicely designed. There are always tables available. However the coffee drinks are subpar and the customer service is alright. Not unfriendly, but not unfriendly.
Atmosphere: 4
Food: 3
Service: 2
Baristas were very friendly and nice, coffee was good, quiche was good (kinda small). Why the low rating? I came here at just past 12 pm, there was a long line right where I entered, I lined up naturally. Some woman and her coworker cut right in front of me, she told me I can go line up at the cafe directly. I was confused, asked her what is this long line for, she said “are you blablabla employee?” I said no, she was like then this is not your line or something, with a very rude face. I’m not from the area, just want to find a cafe to have breakfast and work a little bit. And this is the first thing I encounter coming to this cafe. Later I sat down, ordered some food. Then a server came to me, nicely but let me know the area is reserved and I can’t sit that area. I was confused by that sign where it was signifying. Apparently more than half of the cafe was reserved during lunch time I guess. I moved my stuff to another area trying to eat my lunch and enjoy my coffee, too bad the table was too low and not for eating. So I just left, went back to my hotel and ate at the hotel cafe. I wish I can like Good Ambler more, staff were nice, but this experience was really terrible and not friendly for people who are not from the area, or your building. I held my urge to confront that mean woman (customer) so it doesn’t ruin my day. If she ever reads this, you’re really not a nice person :)
Atmosphere: 1
Food: 5
Service: 4
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