Guadiana Express Chicago

4215 W 26th St, Chicago
(773) 277-4908

Recent Reviews

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David

It was not the greatest but the price is right 👍 thank you it got me from a to b on my budget seen my family and you made it possible

Juan Hernandez

THIS BUS LINE HAS A GREAT SERVICE. BOTH THE DRIVERS AND THE OWNER ARE VERY IRRESPONSIBLE IN NOT PAYING AT THE SERVICES OR THE CUSTOMERS. Here we are in the Dallas location and we already have 3 hours waiting for the truck. That's what happened to us the other time. We waited 4 hours and finally when it arrived we received the news that there was only space for 2 people and there were about 10 of us who were waiting for the truck and we had to leave our suitcases because there was no room for the suitcases below the truck. and the seats that were reserved for passengers from Dallas were already occupied with suitcases from other passengers who came from Chicago... and we didn't get on, we asked them for the money and we went on Omnibus De Mexico. Very good and nice trucks and more than anything PUNCTUAL NOT LIKE THESE CLOWNS THIEFERS. They just receive the money and they don't care about the safety or the good of the client...!!!!! “PESSIMO DOES NOT SERVE GUADIANA EXPRESS”

Victor Barragan

Dayana Dayana Dayana RA RA RAalways remains the best.

DALTON ARTURO GARCIA

The best trips from Chicago to Durango and Zacatecas

Estefania Diaz

To: José Herrera, Arturo García and all the employees in Guadiana:I am contacting you to let you know the experience I had today traveling by Guadiana Express. I left Durango on Monday at 7:30 AM from Tepehuanes. First of all, the bus was not in Tepehuanes, they took me in a minivan along with the other people who were in Tepehuanes. Starting from there we continue Ranching collecting people in Cantlan and other towns. It was communicated to me that I was going to be traveling on a Volvo 2023 bus AND on a direct trip, well I was in reality not. I understood that maybe some difficulty but it got much worse. Arriving in Durango, we lost two hours of time on the street waiting for the bus. The bus was not the one they sold to me. Then they transferred us to another different bus that they promised me in Juan Cuancame. People got on and we changed busses. The next bus was not according to what was sold to me again. The bus 1415 bus arrived and transported me to Chicago. And I couldn't believe it, a man got on to sell products on the bus. Also, we came, literally on a ranch bus. People got on the bus, the man was making stops. Finally the man selling in Cuancame got off after passing his product through each seat. I was very upset because there may be viruses they are carrying. It was not what I had bought. I bought a direct trip. Then it started raining. Unfortunately we didn't have an umbrella inside the bus because it rained both outside and it rained inside the seats. I came in seat 1 and 2. It was very uncomfortable, there were leaks everywhere, including where the driver slept. Then people were stopping to get dropped off here and there the entire trip in different parts of the United States. The bus was constantly leaving the road to make stops that were not part of the trip and wait for them to come for the passengers. Also, I think a lady lost her suitcase that got off in Texas. The one that did upset me was watching a woman lose her suitcase after coming from a funeral. She came from the Purísima. She arrived without a suitcase and she will be communicating with you soon. For me it was my first and last experience to travel with Guadiana Express. Apart from the experience that it had been raining inside the bus. The service was not even third class with people constantly boarding and getting dropped off ; I didn't expect it. I was expecting a direct trip. I was told that the Santiago Express and the Blue Star are better buses, and I'm going to investigate. I am not happy with the service they have established for us. I bought a ticket for the Volvo 2023. I never ended up getting on that bus. I didn't like the transfer of people going down and on the poor to bus drivers. They are not to blame for the administration. They struggled to find the suitcases all the time, that's why one of the parts we lost so much time. Supposedly we arrived here on Tuesday at midnight. We arrived until Wednesday around 11 AM. I would like to know what you are going to do about it and who I can contact.I'm never going to travel by Guidana Express again.

evelyn varela

The worst service

Gabriel Villa

They send all types of packages to Durango3drs a pound

Adan Gibson

Old buses, bad service, they don't tell you how many minutes to have lunch or dinner or anything, you have to ask why if they don't let you, terrible entertainment, very old movies

Enrique Najera

Thank you so much

Rodrigo Najera

I liked the service and friendliness of the drivers.But I would like them to stop more often to use public restrooms and use the bus ones only for emergencies.

Alma Rosa Hernandez

More than 8 years traveling with Guadiana Express, and to this day they continue to offer a very comfortable and safe trip. The staff stands out for their trust and professionalism

Alexia

(Translated by Google) bad service and they are not to stop for people to eat(Original)mal servicio y no son para parar para que la gente coma

Julia Meraz

(Translated by Google) every day is worse(Original)Cada día está peor

Julian Hernández

I send very important documents with them. I highly recommend them especially Omar he is always on call and makes sure documets are received on time and secure!

Arely Herrera-Duran

More like 0 stars. We payed for the executive bus and on our way back to Chicago they made us change busses 3 times. On top of that we waited 3 hrs in durango for a sketchy bus to take us to cuencame for the next bus change. Absolutely horrible service.

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