Guinness Open Gate Brewery – West Loop

Been wanting to try out Guinness for awhile now and it didn't disappoint. Perfect late lunch on. Sunday after an IU hoops game at the UC. Not too crowded and great food.

It was a great location, beautiful and clean. I wish it was like a tour on how they make the beer it's just a restaurant.

We arrived early, but they were still able to accommodate us. The service was great and the good was wonderful. The brown bread was a little to American style for my taste.

Food selection was good. Disappointed in the selection of non-alcoholic drinks. No Coke, no lemonade. A few food items were cold.

I believe we got double charged. We split the bill with 4 people and it was $130 per couple. We had 3 dinners and 2 drinks each. Don't think it was worth 130/couple

It was sunday and the menu changes at 3:00 and does not give a full option. I arrived at 1:45 and did not want brekfast. No flexibility...

Overall, we really enjoyed our experience at the brewery. I think it pales in comparison to the St. James location, therefore, going in with that expectation left us a bit disappointed. We enjoyed the live music and the Guinness was yum. I think the vibe we were hoping for was elevated Irish pub but it felt more like a sports bar.

We had an outstanding experience. Beer was awesome and food was top notch. Spooky Burger for the win.

Excited to have brunch here, but service was initially slow despite being one of the few customers there. Also, I ordered the shakshuka, and found it was just warm despite being served in a cast iron. Very mediocre experience.

This was my second time here. I really enjoyed the first time...the food was better, the ambiance was better...but maybe because they just opened and we were in the back room, not the bar area. This visit, the bar area was very loud, which is to be expected, but I would love it if it had more of an Irish feel with some Irish music instead of club music. Drinks: the beer flight was good, Guinness was decent, but the cider was meh. I know Guinness is the pride and joy here, which I understand, but no Magner's??? The local brewed cider was ok but I wish they had an Irish cider on the menu. Food: Unfortunately, I didn't enjoy the stew...it was kind of bland which I didn't expect when the menu said "Guinness Braised Beef"...the rest of my party liked their food (Chicago Hot Chicken Sandwich, Fish and Chips, and Schnitzel...they had an Oktoberfest menu running). The large gift shop makes it seem really touristy so if that's what they're going for, it works. The biggest plus was that all the staff was super friendly and on the ball.

Abbi the new manager is really brining the vibe down - the staff used to be awsome and my favorites are leaving.

Please get rid of the new management company because they will ruin this gem !

Atmosphere: 1

Food: 5

NOT A GUINNESS BREWERY!

Name is misleading, no Guinness is brewed here, just local beers. All Guinness is imported from Ireland. It's simply a Guinness-themed bar/restaurant with a gift shop. You can't even do a tour of the brewery unlike the real Guinness brewery in Ireland.
Ordered tea, a pint of Guinness and the Guinness bread. Guinness was ok, tea tasted too watered down and they forgot to put the order through for the bread! We had to remind the server of this and only then was it brought out to us. Bread tasted too sweet, almost like a bad cake.

Overall, this place is quite the let down, way over hyped.

Atmosphere: 3

Food: 1

Service: 1

Beer is great, of course. I liked the nitro English Ale the best. Pretended it was Kilkenny. Oysters were fantastic. German breakfast was underwhelming. Reuben was enormous. Service was slow despite uncrowded restaurant (11:30 Saturday am).

What a great brewery/ restaurant. There were 5- of us and everyone loved their food and beers. They a have quite a selection of house brewed beers and 3- stouts kegged and shipped from the Guinness plant in Ireland.

We went during Oktoberfest and the polka group was great ! Loved the festivities! They had Steins for some beers and you got to keep them. We each had the chicken sandwich but for me it had too much slaw and I wouldn't order it again. I will try something different next time .😄