Happy Monday Coffee - River North

Weird vibe overall. The shop is in the lobby of an apartment building, which feels awkward, and the bathroom says for residents only. The “patio” is actually a closed-off garage space with a garage door that opens into an alley (was shut when I was there, not sure if it is every opened). They tried to decorate it with fake grass and other stuff but can still tell it was just a garage.. The couches were stained and dirty. Also, the barista working (the only one at the time) was standoffish. Didn't greet, or even smiles, at people as they came in even though the entrance was right next to her and she was not busy. Not a welcoming vibe at all.

Edit: I went the day I posted this review. Adding receipt as the owner believes all negative reviews are fake.

Atmosphere: 1

Service: 1

Loved the coffee here!! Came here to study but sadly had to leave because the music was so incredibly loud :(

Atmosphere: 3

Food: 5

Service: 4

Not as busy as the other locations and the patio is quiet for work and taking calls or catching up with friends. Today I decided to try a non-caffeinated drink and the raspberry lemonade was just perfect for this weather. Thank you Happy Monday!

Atmosphere: 5

Food: 5

Service: 5

Watered down $7.50 almond latte

Atmosphere: 4

Food: 1

Service: 5

Ordered a hot blueberry matcha latte but when it turned up cold we told the barista. She said it's written on the menu so even if they took the wrong order at the cashier and we told them we wanted it hot, it's our fault. We asked for a replacement drink but she refused. So poor customer completely ruined the vibe.

London Mocha

Atmosphere: 5

Food: 5

Service: 5

Straight forward service, good coffee and atmosphere

Atmosphere: 5

Food: 5

Service: 5

Slow service and rude barista.

Service: 1

I ordered my coffee online and arrived to pick it up 20 minutes later. There were no other customers, but the owner or employee didn’t even acknowledge me when I walked in. I had to let her know I was there to pick up my order, and only then did she check the items and start making my coffee. I ended up waiting another 10 minutes. The lack of professionalism was shocking. To top it off, the coffee was just barely warm. Definitely a one-star experience, I'd recommend another location.

2nd Edit:

I’m not sure why you’re accusing me of being someone named Mohammed or labeling my review as spam. I’ve provided my order number as asked. I am attaching my receipt for verification once again. I would recommend addressing customer concerns rather than engaging in conflicts, as seen in other reviews.

1st Edit: I was there on November 25th, and my order number was 970581511.

Atmosphere: 1

Food: 1

Service: 1

I had an extremely unpleasant experience with a specific employee named Yamel at this cafe. Instead of providing clear and respectful communication about my order, Yamel responded with unprofessional and dismissive comments that only escalated the situation. When I reached out to check if my pickup order was ready, I was repeatedly told to 'just check in-store' with no clear answer.

Not only was this inconvenient, but her attitude was shockingly rude, making the entire interaction uncomfortable and frustrating. This isn’t the kind of behavior that belongs in customer service, and it certainly doesn’t make customers feel valued or respected. For anyone considering ordering here, be prepared for an unpleasant experience if you have to deal with her

Atmosphere: 1

Food: 1

Service: 1

I ordered a drink for pickup from this cafe, thinking it would be ready when I arrived. After not receiving any updates, I tried reaching out via text to confirm the status. Instead of a clear answer, I was repeatedly told to ‘check in-store,’ which defeated the purpose of ordering ahead.

The responses were not only unhelpful but also came off as rude and dismissive. I was informed that I was texting a ‘personal number,’ yet this was the same contact used to confirm the order, which made the interaction confusing and unprofessional.

When I expressed my frustration, the replies became even more hostile, with the owner herself calling me names and escalating the situation rather than addressing my concerns.

For anyone considering ordering here, be prepared for poor communication and a lack of basic customer service. This experience has left me extremely disappointed and unlikely to return.

Atmosphere: 1

Food: 1

Service: 1

Love the Grandma’s bag, thyme is honey latte and lavender latte.

They do run out of the bears sometimes so reach there early!

Atmosphere: 5

The cashier/barista was so nice! For sure you have to give her a raise ? thank you for the Flat white this morning.

Atmosphere: 5

Food: 5

Service: 5

edit/update: it appears based on the owner’s response that they do not care about their customers time or creating work place efficiency for their employees.

in the lobby of an apartment building with attempts on an inventive and fun menu.

they only had one person working the counter who was set up to fail if there was any sort of a “rush” i waited 15 minutes for a mediocre cold brew that cost me $7

better luck going to starbucks

Atmosphere: 2

Service: 3

2 words - EGG SANDWICH! It was one of the best egg sandwiches we’ve ever had - fluffy egg, melted cheese, tasty bun! What else could you ask for! I also order their Purple Haze Coffee, and it was so flavorful! Definitely coming back for brekkie!

Atmosphere: 4

Food: 5

Service: 4