Lacking Organization & LeadershipThere is a label over a window that states: "PICK UP: -DoorDash -UberEats -GrubHub -Takeouts". This window is apparently unmanned. It has no dedicated server there to acknowledge pick ups and disburse them. Only when the main cashier isn't busy, will she choose to meander somewhat near this window where at which point if you were in any kind of a line is no longer relevant. Whoever can throw their phone up to the window screen first to show her their pick up details will get attention. Needless to say, I won't be back. But hopefully this gives you pause on ever placing a pick up order at this location.
Atmosphere: 1
Service: 1
Abhilash siliveru
I have been to many Harolds but this one is the best place I have ever visited.They serve fresh and chicken crispy & ? are very goodStaff friendlyOverall good ?
Atmosphere: 5
Food: 5
Service: 5
jaybradley100
First off they don’t answer the phone, won’t take calls for pickupI get there I order a 6 wing and a 12 wingYoung lady ask me do I want fries with my 12 wing because it doesn’t come with fries. I say ofcourse I want fries. Then she ask if I want a box of fries or a tray of fries. ? so I say box to keep it simple. Charges me over 6 bucks for the fries.I tell her I want mild sauce and lemon pepper , my total comes to 45.56.I walk away to the shell station next door to buy a 2 liter , come immediately back and she’s calling my ticket. I get the food home. The 6 wing is normal, has mild sauce and lemon pepper on my order. The 12 wing is packed in a white box with mild and lemon pepper. And the fries are in a second white box plain no salt no sauce.And the wings all had feathers. smh.I think you are better off purchasing 3 six wing orders. I was robbed
Mrs Hines
It's definitely not like it use to be.
Atmosphere: 3
Food: 3
Service: 5
Bryce Billings
GREAT
Atmosphere: 5
Food: 5
Service: 5
corey wright
Harold is getting bad I showed the woman my app for pickup the lady want look at me I kept shout lady name for pickup order want look at me so I cancel order.
Atmosphere: 1
Joe Myers
First time at Harold’s Express 55. The area is so dangerous. But Service and food was fabulous and it was more like of an express! I might comeback there!
Atmosphere: 1
Food: 5
Service: 4
Carli Bell
I ordered my food through Door Dash. Once I got it and started eating, I noticed that there’s a piece of hair in my food. I tried calling the number that’s listed online and on Door Dash for this Harold’s location, and they won’t answer the phone. Unacceptable & disgusting. I want my money back.
Food: 1
Service: 1
Recommended dishes: Wings
LELA D
Good food & svc as always. Only reason for 4 stars is they were only accepting cash for walk-ins. Cashier advised to order thru storefront app. App stated no longer accepting orders for the day. Cashier checked on her end & it was still accepting orders for the day. Went next door into gas station to use ATM.
Atmosphere: 5
Food: 5
Service: 5
taron dabney
Young lady with the braids was very rude and had no kind of customer service. Food was good but she makes me not wanna return. Who want to spend hard earned money with rude
This is the best Harold's Chicken in the City...hands-down!!! They had to switch locations temporarily while there new one is being prepared but the quality of the food has not suffered. They are currently located next to the petrol station on 87th and State street. I really appreciate being able to place my order and pay using the convenient kiosk. However, there is a cashier available should you prefer the personal touch and don't mind waiting in line. The 1/2 dark with mild sauce and lemon pepper was fresh, hot, crispy and seasoned just right! The white bread, toasted by the hot chicken being placed on top of it, along with the hot fries, hits the spot every time. I also get 2 pickled jalapeños with my chicken dinner...YUM! The tiny, complimentary cole slaw is never enough for me, so I order a half pint size. It is creamy, crunchy, and sweet...Delicious! A perfect pairing with the savory chicken. You choose how you want your dinner. Like just wings? Order a wings dinner. Want sauce in the side? They can do that. Ketchup and black pepper? Ok. Only eat white meat? Choose all white. Want a mixture? Get a 1/2 mixed dinner. Only want 1/4(2- piece)? They offer it. Need a bucket or pan for a large gathering? Please place your order in advance for fresh food without the long wait. There are plenty of drinks to choose from and the counter display refrigerator offers many sweet treats for dessert. From banana pudding to butter cookies and homemade pound cake. I only get to have this one or two times a year and I choose this location over most others. If you are in the mood for tasty fried chicken and don't need the frills, get to Harold's on 87th Street. You will not be disappointed.Parking: Somewhat limited parking because it shares space with a petrol station. But there are a few spaces available in front of the restaurant, including at least one handicap spot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dark Chicken, Medium Slaw, Coleslaw
Lolita Avery
I almost stopped eating at Harold's. After three years, I tried again at this location. I tasted the chicken before I put the sauce on. Good taste and great sevice!
Atmosphere: 5
Food: 5
Service: 5
Angela Show Ce
HORRIBLE‼️ chicken disgusting on the inside. don't waste your money‼️ this my Last time I promise u
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wings
Amun of Thebes
The worst wings I've had by far in years. Old meat. Just disgusting. Couldnt believe it when I got home.
Atmosphere: 1
Food: 1
Service: 1
Ivy
Horrible NEVER EAT HERE !! How u mess up fried okra.? and the chicken was horrible and gave me watery too. No coeslaw fire ? your staff or something
Lacking Organization & LeadershipThere is a label over a window that states: "PICK UP: -DoorDash -UberEats -GrubHub -Takeouts". This window is apparently unmanned. It has no dedicated server there to acknowledge pick ups and disburse them. Only when the main cashier isn't busy, will she choose to meander somewhat near this window where at which point if you were in any kind of a line is no longer relevant. Whoever can throw their phone up to the window screen first to show her their pick up details will get attention. Needless to say, I won't be back. But hopefully this gives you pause on ever placing a pick up order at this location.
Atmosphere: 1
Service: 1
I have been to many Harolds but this one is the best place I have ever visited.They serve fresh and chicken crispy & ? are very goodStaff friendlyOverall good ?
Atmosphere: 5
Food: 5
Service: 5
First off they don’t answer the phone, won’t take calls for pickupI get there I order a 6 wing and a 12 wingYoung lady ask me do I want fries with my 12 wing because it doesn’t come with fries. I say ofcourse I want fries. Then she ask if I want a box of fries or a tray of fries. ? so I say box to keep it simple. Charges me over 6 bucks for the fries.I tell her I want mild sauce and lemon pepper , my total comes to 45.56.I walk away to the shell station next door to buy a 2 liter , come immediately back and she’s calling my ticket. I get the food home. The 6 wing is normal, has mild sauce and lemon pepper on my order. The 12 wing is packed in a white box with mild and lemon pepper. And the fries are in a second white box plain no salt no sauce.And the wings all had feathers. smh.I think you are better off purchasing 3 six wing orders. I was robbed
It's definitely not like it use to be.
Atmosphere: 3
Food: 3
Service: 5
GREAT
Atmosphere: 5
Food: 5
Service: 5
Harold is getting bad I showed the woman my app for pickup the lady want look at me I kept shout lady name for pickup order want look at me so I cancel order.
Atmosphere: 1
First time at Harold’s Express 55. The area is so dangerous. But Service and food was fabulous and it was more like of an express! I might comeback there!
Atmosphere: 1
Food: 5
Service: 4
I ordered my food through Door Dash. Once I got it and started eating, I noticed that there’s a piece of hair in my food. I tried calling the number that’s listed online and on Door Dash for this Harold’s location, and they won’t answer the phone. Unacceptable & disgusting. I want my money back.
Food: 1
Service: 1
Recommended dishes: Wings
Good food & svc as always. Only reason for 4 stars is they were only accepting cash for walk-ins. Cashier advised to order thru storefront app. App stated no longer accepting orders for the day. Cashier checked on her end & it was still accepting orders for the day. Went next door into gas station to use ATM.
Atmosphere: 5
Food: 5
Service: 5
Young lady with the braids was very rude and had no kind of customer service. Food was good but she makes me not wanna return. Who want to spend hard earned money with rude
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Wings
Restaurantji Recommends
This is the best Harold's Chicken in the City...hands-down!!! They had to switch locations temporarily while there new one is being prepared but the quality of the food has not suffered. They are currently located next to the petrol station on 87th and State street. I really appreciate being able to place my order and pay using the convenient kiosk. However, there is a cashier available should you prefer the personal touch and don't mind waiting in line. The 1/2 dark with mild sauce and lemon pepper was fresh, hot, crispy and seasoned just right! The white bread, toasted by the hot chicken being placed on top of it, along with the hot fries, hits the spot every time. I also get 2 pickled jalapeños with my chicken dinner...YUM! The tiny, complimentary cole slaw is never enough for me, so I order a half pint size. It is creamy, crunchy, and sweet...Delicious! A perfect pairing with the savory chicken. You choose how you want your dinner. Like just wings? Order a wings dinner. Want sauce in the side? They can do that. Ketchup and black pepper? Ok. Only eat white meat? Choose all white. Want a mixture? Get a 1/2 mixed dinner. Only want 1/4(2- piece)? They offer it. Need a bucket or pan for a large gathering? Please place your order in advance for fresh food without the long wait. There are plenty of drinks to choose from and the counter display refrigerator offers many sweet treats for dessert. From banana pudding to butter cookies and homemade pound cake. I only get to have this one or two times a year and I choose this location over most others. If you are in the mood for tasty fried chicken and don't need the frills, get to Harold's on 87th Street. You will not be disappointed.Parking: Somewhat limited parking because it shares space with a petrol station. But there are a few spaces available in front of the restaurant, including at least one handicap spot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dark Chicken, Medium Slaw, Coleslaw
I almost stopped eating at Harold's. After three years, I tried again at this location. I tasted the chicken before I put the sauce on. Good taste and great sevice!
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE‼️ chicken disgusting on the inside. don't waste your money‼️ this my Last time I promise u
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wings
The worst wings I've had by far in years. Old meat. Just disgusting. Couldnt believe it when I got home.
Atmosphere: 1
Food: 1
Service: 1
Horrible NEVER EAT HERE !! How u mess up fried okra.? and the chicken was horrible and gave me watery too. No coeslaw fire ? your staff or something
Food: 1
Service: 1
Recommended dishes: Wings, Coleslaw, Chicken Wings