Harold's Chicken Shack
7348 S Stony Is Ave, Chicago
(773) 288-1200
Recent Reviews
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Front in was not personable.
Wheelchair accessibility: Non-existent
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Wings
My wings were dry like they've been sitting there waiting on me too save them and their cousin the fries who was covered in what was supposed to be lemon pepper but like the whole shabang tang and sour as taste. The service?.. ... Any who
Atmosphere: 1
Food: 1
Service: 1
We ordered the (2) orders of the 2PIECE catfish filet with fries...
(First off, to have to pay anything additional for seasoning on the food is wild. [Extra charge for lemon pepper? That's new to me smh.] I didn't opt for it because I assumed maybe it was for ADDITIONAL seasoning.. and I was wrong)
So we got settled and opened the food and realized that this 2-piece was actually 1 filet split into 2 pieces. 🤦🏾♂️... ANNND it was unseasoned!
So, $13 for a catfish filet and some fries!?
Terrible experience. I feel ripped off and never want to go back. Stop taking advantage of people!
Food: 2
I had to wait 1 hour for my food a half white I'm never coming back
I will never return to this establishment!!!! They have BUGS!!!
Atmosphere: 1
Service: 1
If I could give this establishment zero stars I most definitely would!!! The “OWNER” made my food wrong and did not want to correct it or give me a refund. After going back and forth over the phone, she/he (I’m not sure of their pronouns) agreed to remake my order (only because I didn’t let up). When I went back in to pick up my food I seen a roach on the counter. I immediately left and threw my food away! My family will never be returning after years of going to this establishment!
Atmosphere: 1
Food: 1
Service: 1
The service here is terrible. Its 2pm on a Tuesday. I walk in no greeting, no nothing. I finally get the attention of the young woman sitting behind the counter on her phone. She tells me they close. I ask what time they open. She say in 30 minutes then goes to sit back on her phone. It was someone else behind me that she wouldn't even bother to address. Mind you the door open, lights on, and hours say open at 11 am.
Atmosphere: 1
Service: 1
I went for my grandma they gave her old chicken she sent me back up there they said the food was fresh but only replaced one wing witch was fresh wow really get petty vibes
Atmosphere: 1
Food: 1
Service: 1
Clean, friendly staff. Food was good, thanxs 4 the cold slaw 😄😉👍🍸🍗
Atmosphere: 4
Food: 4
Service: 4
I walked into Harold today 01/20to get the dark 8pc Monday special !!! nasty hard piece of chicken and the color was Dark brown. They probably don’t change the grease . The older woman at the counter is horrible. She don’t need a job and the COOK is smoking crack !I’m surprised this place is still up. I wish I could give it zero stars.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is the worst not for the food but definitely for the customer service.
Atmosphere: 1
Food: 1
Service: 1
Service is super slow the employees sat behind the window on the phone the whole time and playing instead of making the orders
Atmosphere: 1
Service: 1
Recommended dishes: Catfish, Fries, Wings
This location is the slowest damn location I ever seen. This is like the 3rd time. The cashier girl just lollygags while there is a line. They're unapologetic about the lack of professionalism and it's insane. They charge ways too much to be so careless and to be so damn sloppy.
Atmosphere: 1
Food: 1
Service: 1
Food takes too long and double dipped
Atmosphere: 2
Food: 2
Service: 3
From the moment I walked in the cashier was rude and acting as if she couldn’t hear me while placing my order she then was handling the food and money with the same gloves. And she also let my food sit on the counter for a long time before she bagged it and when I got home it was cold. I always visit here and the service is never bad but on today it was horrible
Atmosphere: 1
Food: 1
Service: 1
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