Harold's Chicken Shack

7348 S Stony Is Ave, Chicago
(773) 288-1200

Recent Reviews

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Karenja Wright

Front in was not personable.

Wheelchair accessibility: Non-existent

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Wings

Marlon Lee

My wings were dry like they've been sitting there waiting on me too save them and their cousin the fries who was covered in what was supposed to be lemon pepper but like the whole shabang tang and sour as taste. The service?.. ... Any who

Atmosphere: 1

Food: 1

Service: 1

Joey Yachtz

We ordered the (2) orders of the 2PIECE catfish filet with fries...

(First off, to have to pay anything additional for seasoning on the food is wild. [Extra charge for lemon pepper? That's new to me smh.] I didn't opt for it because I assumed maybe it was for ADDITIONAL seasoning.. and I was wrong)

So we got settled and opened the food and realized that this 2-piece was actually 1 filet split into 2 pieces. 🤦🏾‍♂️... ANNND it was unseasoned!

So, $13 for a catfish filet and some fries!?

Terrible experience. I feel ripped off and never want to go back. Stop taking advantage of people!

Food: 2

Konswella Ray

I had to wait 1 hour for my food a half white I'm never coming back

Wanda Baker

I will never return to this establishment!!!! They have BUGS!!!

Atmosphere: 1

Service: 1

Curissa Smith

If I could give this establishment zero stars I most definitely would!!! The “OWNER” made my food wrong and did not want to correct it or give me a refund. After going back and forth over the phone, she/he (I’m not sure of their pronouns) agreed to remake my order (only because I didn’t let up). When I went back in to pick up my food I seen a roach on the counter. I immediately left and threw my food away! My family will never be returning after years of going to this establishment!

Atmosphere: 1

Food: 1

Service: 1

Alisa

The service here is terrible. Its 2pm on a Tuesday. I walk in no greeting, no nothing. I finally get the attention of the young woman sitting behind the counter on her phone. She tells me they close. I ask what time they open. She say in 30 minutes then goes to sit back on her phone. It was someone else behind me that she wouldn't even bother to address. Mind you the door open, lights on, and hours say open at 11 am.

Atmosphere: 1

Service: 1

Brian Townsel

I went for my grandma they gave her old chicken she sent me back up there they said the food was fresh but only replaced one wing witch was fresh wow really get petty vibes

Atmosphere: 1

Food: 1

Service: 1

Billie Douglas

Clean, friendly staff. Food was good, thanxs 4 the cold slaw 😄😉👍🍸🍗

Atmosphere: 4

Food: 4

Service: 4

Yeah Aponte

I walked into Harold today 01/20to get the dark 8pc Monday special !!! nasty hard piece of chicken and the color was Dark brown. They probably don’t change the grease . The older woman at the counter is horrible. She don’t need a job and the COOK is smoking crack !I’m surprised this place is still up. I wish I could give it zero stars.

Atmosphere: 1

Food: 1

Service: 1

David Hart

This place is the worst not for the food but definitely for the customer service.

Atmosphere: 1

Food: 1

Service: 1

Maurice

Service is super slow the employees sat behind the window on the phone the whole time and playing instead of making the orders

Atmosphere: 1

Service: 1

Recommended dishes: Catfish, Fries, Wings

Lee Brewz

This location is the slowest damn location I ever seen. This is like the 3rd time. The cashier girl just lollygags while there is a line. They're unapologetic about the lack of professionalism and it's insane. They charge ways too much to be so careless and to be so damn sloppy.

Atmosphere: 1

Food: 1

Service: 1

Toya Palconayo

Food takes too long and double dipped

Atmosphere: 2

Food: 2

Service: 3

Lakeisha Crutcher

From the moment I walked in the cashier was rude and acting as if she couldn’t hear me while placing my order she then was handling the food and money with the same gloves. And she also let my food sit on the counter for a long time before she bagged it and when I got home it was cold. I always visit here and the service is never bad but on today it was horrible

Atmosphere: 1

Food: 1

Service: 1

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