Hawaiian Bros Island Grill

they slow as snails

Atmosphere: 1

Food: 1

Service: 1

Update: October 18, 2025
At this hour the options are limited. McDonald’s, dominos pizza, and this place. Hawaiian bros is running a special buy one get one free. (Figured it’s not really given the meat portion here but with two orders it should be good enough.) I ordered again. No utensils. I’m in temporary accommodations and I have no utensils. How am I supposed to eat this? With my fingers? They’re so hasty or cheap. (Kept at one star.)

Ok, just opened it. Theres probably 2/3 less rice UNDER the meat (previously maybe 80% rice v meat in entree portion). This is a big improvement. Increasing this from one to three stars for the noticeable change.

Fyi, ordered through uber eats

Sept 2025
I’ve ordered from Hawaiian Bros in Waco, Dallas, and now Chicago, each over a handful of times. The Chicago place is so disappointing. It was disappointing from the get-go with the complete skimp on the meat (compare my order of mixed plate to that which is advertised online which is what I get at other places). It’s one of the few late night open places for a hot meal but the food received was so comical I had to write a post.

From the get-go at this location, the main section of the plate, instead of being filled with meat like other places, is filled with the rice and topped with chicken. So every time I’d get it, I’d be impressed with how much they’d skimp. Today, I paid EXTRA 59 swap the Mac and cheese (1/4 section) for veggies.

Now the main section is filled with mostly rice, and half topped with veggies, and the other quarter sprinkled with chicken.

This is a joke.

And btw, they only have spoons for this meal.

Food: 3

Service: 2

You would think that a restaurant launched with the idea of meat, rice and Mac would make sure all three make it into the order. If I wanted meat and and rice there are dozens of Chinese places I could have ordered from. I specifically wanted the Mac

Food: 3

Service: 2

Food was delicious and at a good price point. The Mac salad is not sweet at all. No pineapple or nice in anything unless it’s listed. Food was ready very quickly. The young lady at the counter was very kind and helpful relayed my food allergy to Gawain brow from the shared front desk/ lobby area.

Atmosphere: 5

Food: 5

Service: 5

First they sent us the wrong meal so we tasted it and it was horrible 😫 😩

Atmosphere: 1

Food: 1

Service: 1

This place is so disorganized. Understaffed and rude as all hell. I was told my order is arriving an hour and a half late because of a catering order. I was also told they prioritize catering over individual orders. So I'm SOL. When I asked how would I have known this, they said I couldn't. It's a ghost kitchen, that cannot complete orders on time. EAT ELSEWHERE IF YOU VALUE YOUR TIME!

Atmosphere: 1

Food: 1

Service: 1

This WAS my favorite restaurant but between them raising prices, getting rid of the pork, serving significantly smaller portions I just can’t get behind them anymore. I work in food and understand rising costs but this has completely ruined my taste for this chain. Please update all your food delivery apps to reflect menu changes.

Food: 1

It’s so yummy please try it if you want your tastes buds to be in heaven

You had me at HULI

Atmosphere: 5

Food: 5

Service: 5

There food is so good. I get the hulu hulu chicken and the Honolulu chicken w rice ball and pineapple. Always so good!

Food: 5

Loved Hawaiian Bros plates for a few years but my last orders were seriously half rice. They sneakily add rice to the bottom of the protein section to make it look like you are getting more. Sad but most likely moving on as there are more Hawaiian restaurants today.

Food: 4

Been ordering from here since they opened and have never been disappointed. Ordering or picking up is easy. This is take-out only

Food: 5

Well it was to good to be true I guess. The food is delicious but the sauces are great but I didn't receive a single one with my last order tonight

Food: 5

Service: 3

DONT LET THIS PLACE CLOSE

Atmosphere: 5

Food: 5

Service: 5

We ordered 4 items via UberEats, and received only 1 item.... which was not what we ordered.... 0 stars:

Atmosphere: 1

Food: 1

Service: 1