The Honey Baked Ham Company

We picked up a ham the day before Thanksgiving. It was a 1:30h wait for our pick-up order because it didn't occur to these guys to have a pick-up line that's separate from the walk-in line. When we finally made it to the counter, it turns out that they didn't have the right order, so we had to pay extra for a bigger ham. The staff was clearly annoyed with the long line and told people that they "should've come yesterday."

Atmosphere: 3

Food: 3

Service: 2

I buy a ham here every year for thanksgiving and Christmas it’s so so delicious and it’s worth the price so I won’t complain at all love the staff they are amazing people

Atmosphere: 5

Food: 5

Service: 5

I was in the area and decided to stop by for lunch. I attempted to order a Cobb Salad and Turkey Sandwich. The lady behind the counter immediately said "we're not making salads today" so I decided to stick with the sandwich combo. The sandwich was very subpar, bread was stale and the potato salad was just meh.. The other thing that stuck out was the clutter in the store.

Atmosphere: 3

Food: 2

Service: 3

The employees could've done a little better and been more professional. Lots of playing and joking around instead of tending to customers.

Atmosphere: 4

Food: 5

Service: 3

The employees could've done a little better and been more professional. Lots of playing and joking around instead of tending to customers.

Atmosphere: 4

Food: 5

Service: 3

I love eating from you guys,but the last time was shocked. the cookie was burnt. I got a order of 10 boxes and the cookie was burnt in all the boxes. I understand that we all are busy, but if the batch of cokkies are not up to par,please do not sell the batch.

Atmosphere: 5

Food: 4

Service: 5

I went there after work to grab a quick bite and the food was amazing fast and friendly service I believe his name was Xavier I would definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tavern Club Sandwich, Chicken Salad Sandwich, Pulled Pork Cuban Slider 3-Pack

Food was good. Place was empty so employees were sitting around chatting, but I was immediately helped as soon as I walked in. A little expensive for a sandwich, but everything is expensive these days. I’d like to go back for the half ham sometime to see how that works out.

Parking: Plenty of parking!

Wheelchair accessibility: No stairs

Atmosphere: 5

Food: 5

Service: 5

I get the boneless small ham. It's great and the staff is so friendly. Thank you!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 9-9 99lb Honey Baked Ham

We used to buy honey bake ham near our area in Belmont many years ago when they closed we stop buying.And we found this place in Ashland we ordered online bone in for Christmas,its very disappointing because its dry no juice at all.Now I’ll just go back to Costco & buy their ham.

Picked up the holiday ham bone in. As they remove the ham from refrigeration liquid is streaming out of the foil. One employee starts to wipe dow the foiled wrap ham. I ask why is it leaking so much ? iIs it the sugar crust on top.? I ask for another ham and they would not accommodate. I unwrapped the ham at home and there is no crust on the ham. The ham was put in the bag upside down so the top of the ham is at the bottom of bag. So disappointing and the company got their money as I ordered online so no interest in providing good service.

Went to get Thanksgiving ham. Super crowded, so they did not have other foods like sandwiches or soup. Ham was very good though.

Atmosphere: 4

Food: 5

Service: 4

Great sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Quick, courteous service.

Atmosphere: 5

Food: 5

Service: 5

Went by the shop and was looking for slices. Was told will be ready in an hour. I really had nothing to do but I decided to go get all the ingredients for the sandwiches. I wanted to make specifically for honeybaked ham. Returned in one hour. And they said they didn’t have any slices. Same people that were working an hour before they then told me that there won’t be any slices until tomorrow. Mind you they make sandwiches all day long. They serve lunch. I work the next three days 12 hour shifts so now I have all these ingredients that are for what? Look, if you weren’t going to have slices in one hour, don’t tell me that because I literally got the ingredients and then sat in my car so an hour would pass by. Only to be told to come back a day later. What goes on all the sandwiches then? Seriously?

Service: 1