Intelligentsia
1850 W Fulton St, Chicago
(888) 945-9786
Recent Reviews
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I am absolutely thrilled with this coffee company. It was recommended to me by a friend who really knows his coffee, and he told me this was the best quality and best value in the United States. I placed my first order and was blown away by everything, the flavor, the packaging, the service. Even the customer support, which I had to contact due to a small issue caused by my own mistake, was outstanding. They were so helpful, quick to resolve, and went above and beyond. I couldn’t leave without sharing my appreciation for every aspect of this company. I’ve become a loyal fan and truly wish them continued success, because they’ve managed to achieve something rare: a perfect blend of passion and excellence from start to finish, fair pricing, and impeccable quality.
Terrible online service provided by the ice queen Nichole. So insincere and unhelpful, infact, she hit me with a “sorry you feel that way” when requesting her help. Sometimes it’s not even the what, it’s the how. Wasn’t able to help me with my coffee order that is screwing up my Breville grinder, the espresso roast is so hard the machine is engaging the clutch. I would not recommend to anybody to purchase from Intelligentsia; firstly to spare you from Nichole’s dreadful service style, and secondly to spare your grinder from any damage. Some people were not cut out for customer interaction and I for one would advise you stay clear of Intelligentsia! There are tens of better, friendlier and more humble roasters I can point you in the direction of.
Atmosphere: 1
Service: 1
It’s so hard to hear back from them
This is a roasting+training facility, just FYI!!Some of the best coffee in the world but don't walk here in the cold like I did.
Simply the best coffee
What a fascinating place.Got to see the processing of world class coffee up close
For truckers ,For 53 feet trailer take exit 28 A from i 290 for easier access then make a right from fulton st . Got loaded in an hour
Excellent place for a pick me up in the afternoon. The staff are very nice and inviting.
i LOVE this place! The ambiance is just amazing and it's a great place to study and get stuff done. The workers are so friendly and welcoming and not to mention the coffee is some of the best coffee i've had.. love their vanilla lattes.
No cafe, no retail coffeeIt was just a roasting factory, no cafe, no bean sales, no goods. General public is not allowed.
Restaurantji Recommends
They unload you within an our on their side street not on fullton no dock
A nice coffee shop with fresh roasted coffee and a very good selection from around the Globe. Baked Goods are good as well. Service was very good. Also, bought a bag of coffee for home. Excellent.
Logan is the best location in my opinion.Awesome!
Dani was a great tour guide
Great tour. We learned a lot about the process. Everyone was very helpful.
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