There are better ones within a couple miles,just go to a different one. I can forgive bad service if the food is good, the service and the food is bad.
Atmosphere: 1
Food: 2
Service: 1
O “Mr. Review You” Cally
If you go to JJ outside of Chicago you'll really appreciate these home locations more and
Atmosphere: 4
Food: 4
Service: 4
Brandy Nesbitt Small
Their food is bomb but recording my driver's licence number should not be required for additional confirmation of my online order. You requested to see the credit card and my ID, why do you need to record my license number. No other nationally recognized franchise requires that much confirmation that I am who I say I am when ordering online. If fraud is that rampant in your restaurant then maybe you need another system. So now I'm looking at you if something is out of order with my identity. I'm really more upset with myself since I actually caved and gave them my number. Btw you don't have to go through this if you can in an order or just order on spot.
Kerron Boothe
Food was better than expected. A customer recommendation on the chicken worked out well. Been eating out every day over two weeks now and this has out done others I had higher expectations of. Customer service was great. Clean shop. Ordered take out ...
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Chicken Wings with Fries, Catfish
Phyllis Reynolds
I ordered a small order of chicken gizzards, I was on lunch and didn’t have much time. The store was deserted at 2:00pm. RED FLAG!!! Anyway, the food was totally disgusting and not fit for human consumption. I waited in my car, parked right in FRONT of the building while my order was being “Cooked”. After about 15 minutes I reentered and retrieved my order. My fries were not hot and they were saturated in grease. The chicken gizzards were refried. Meaning, they were precooked and dropped back into the grease when I placed my order. I was already gone before realizing this fact. Even more surprisingly, the cole slaw was old and distasteful. They really need to be inspected. Please, spend your hard earned money with someone who respects you and appreciates your business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Gizzards
Matthew Britton
Horrible, the chicken tasted like it was fried in fish oil, furthermore it was burned! DONT EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
Chreatha Alston
Not a place for atmosphere but baby that good and those prices will have you catching a damn Uber.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Fried Fish
Kimberly Ware
I purchased a BOGO of pizza puff and fries. What I received was 1 order not 2. I ordered it from UberEATS. Be very careful of ordering from this J&J restaurant, in my opinion.
Food: 4
Service: 1
Mr A
This restaurant serves very bad food. I'm not sure if they switched owners but it has gone down hill from food to service. The last two times we visited the fries was not fresh and chicken was cold it's Very disappointed. And the customer service very
The service is terrible. If I call in an order why can’t you tell me the total on the phone? Why do I have to wait till I get there to know how much I have to pay?? And then you hang up on me while I’m talking. Come on now….
None
Idk what the name of the lady on the phone that was working tonight for vday but bravo!!!! Best service!!! Food finger lickin good literally!!!! Thank you ?????? everytime she’s there it’s good tbh
Diannah Williams
I Only Like Wen The Owner Haiti Work Because He Has Great Ppl Skills. The African American Lady( No Name Needed) She knows Who She Are She Answer The Phone Take The Orders And Customers Payment In There Is Very Rude It Seems She Can't Figure How To Separate The Two At Home Behavior & At The Work Place PROFESSIONALISM. She Hangs Up In Customers Face I Ordered 2 Dinner Combos + 2 Extra PC Catfish Fillet For Pickup I Was Awaiting My Total She Didn't Cb I Called Back She Was Rude As Always She Was Like Girllll If U Call Here 1 One More Time, If I Could Give 0 Stars I Would Because I Was Still So Disturbed Of Her Hanging Up In My Face 1 Too Many Times I Was Moved And Not In A Good Way . So She Then Goes To Say 61$ And I Was Picking Up My Order No Way That's My Price She Always Have A Story She Like Jjs Went Up On All They Meat I'm Not Paying 61$ For 2 Dinner Combos Soo I Cancelled My Order She Say Ok Bye Hangup Again Very UNPROFESSIONALSigned An Angry ????♀️ Devoted Paying Customer My Fav Restaurant But Poor Work Ethnicity
Forestine Williams
New Owners deserve a try to get it right. My experience was good & I will return & recommend.
Craig McKay
How ignorant. Called in. Someone picked up the phone and said you gotta come in and place your order bye. You should be able to give zero stars for a poorly managed establishment like this.
There are better ones within a couple miles,just go to a different one. I can forgive bad service if the food is good, the service and the food is bad.
Atmosphere: 1
Food: 2
Service: 1
If you go to JJ outside of Chicago you'll really appreciate these home locations more and
Atmosphere: 4
Food: 4
Service: 4
Their food is bomb but recording my driver's licence number should not be required for additional confirmation of my online order. You requested to see the credit card and my ID, why do you need to record my license number. No other nationally recognized franchise requires that much confirmation that I am who I say I am when ordering online. If fraud is that rampant in your restaurant then maybe you need another system. So now I'm looking at you if something is out of order with my identity. I'm really more upset with myself since I actually caved and gave them my number. Btw you don't have to go through this if you can in an order or just order on spot.
Food was better than expected. A customer recommendation on the chicken worked out well. Been eating out every day over two weeks now and this has out done others I had higher expectations of. Customer service was great. Clean shop. Ordered take out ...
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Chicken Wings with Fries, Catfish
I ordered a small order of chicken gizzards, I was on lunch and didn’t have much time. The store was deserted at 2:00pm. RED FLAG!!! Anyway, the food was totally disgusting and not fit for human consumption. I waited in my car, parked right in FRONT of the building while my order was being “Cooked”. After about 15 minutes I reentered and retrieved my order. My fries were not hot and they were saturated in grease. The chicken gizzards were refried. Meaning, they were precooked and dropped back into the grease when I placed my order. I was already gone before realizing this fact. Even more surprisingly, the cole slaw was old and distasteful. They really need to be inspected. Please, spend your hard earned money with someone who respects you and appreciates your business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Gizzards
Horrible, the chicken tasted like it was fried in fish oil, furthermore it was burned! DONT EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
Not a place for atmosphere but baby that good and those prices will have you catching a damn Uber.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Fried Fish
I purchased a BOGO of pizza puff and fries. What I received was 1 order not 2. I ordered it from UberEATS. Be very careful of ordering from this J&J restaurant, in my opinion.
Food: 4
Service: 1
This restaurant serves very bad food. I'm not sure if they switched owners but it has gone down hill from food to service. The last two times we visited the fries was not fresh and chicken was cold it's Very disappointed. And the customer service very
Atmosphere: 1
Food: 1
Service: 1
Small tiny chicken wings but food is good.
Restaurantji Recommends
The service is terrible. If I call in an order why can’t you tell me the total on the phone? Why do I have to wait till I get there to know how much I have to pay?? And then you hang up on me while I’m talking. Come on now….
Idk what the name of the lady on the phone that was working tonight for vday but bravo!!!! Best service!!! Food finger lickin good literally!!!! Thank you ?????? everytime she’s there it’s good tbh
I Only Like Wen The Owner Haiti Work Because He Has Great Ppl Skills. The African American Lady( No Name Needed) She knows Who She Are She Answer The Phone Take The Orders And Customers Payment In There Is Very Rude It Seems She Can't Figure How To Separate The Two At Home Behavior & At The Work Place PROFESSIONALISM. She Hangs Up In Customers Face I Ordered 2 Dinner Combos + 2 Extra PC Catfish Fillet For Pickup I Was Awaiting My Total She Didn't Cb I Called Back She Was Rude As Always She Was Like Girllll If U Call Here 1 One More Time, If I Could Give 0 Stars I Would Because I Was Still So Disturbed Of Her Hanging Up In My Face 1 Too Many Times I Was Moved And Not In A Good Way . So She Then Goes To Say 61$ And I Was Picking Up My Order No Way That's My Price She Always Have A Story She Like Jjs Went Up On All They Meat I'm Not Paying 61$ For 2 Dinner Combos Soo I Cancelled My Order She Say Ok Bye Hangup Again Very UNPROFESSIONALSigned An Angry ????♀️ Devoted Paying Customer My Fav Restaurant But Poor Work Ethnicity
New Owners deserve a try to get it right. My experience was good & I will return & recommend.
How ignorant. Called in. Someone picked up the phone and said you gotta come in and place your order bye. You should be able to give zero stars for a poorly managed establishment like this.