Jade Palace
2551 S Kedzie Ave, Chicago
(773) 523-1119
Recent Reviews
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You forgot to make it spicy that's all but it's good combination rice
Placed a large order on Beyond Menu and scheduled a delivery to a sick friend on a different day. They incorrectly brought the order today, insisted I take it instead of three days from now,when I scheduled it. The person answering the phone did not take responsibility for their mistake, and spoke to me rudely. I won't be going to this business again.
It used to be my place to go to...great food, good prices...But this time the food was ok...but my family won't order from there anymore, the food is not good as it used to
Very rude and they overcharge for the tiniest things like soy sauce and credit cards
Be careful if you are dark in any complexionI walked in was starred at 3 times by what looked to be the son. The the dad looked up front from back of doorway of kitchen and whom only could be the mother looked and acted as if she didn't understand after repeating my question and request 5 times. Combination fried rice and chicken wings. I immediately turned around and wrote this review
Called to place and order for pickup, and was told that they stopped taking order for pickup. Attempted to order at 7:50pm on a Friday, food is typically ready in 10 minutes, and they close at 9:30pm. Idk maybe my math is wrong but an hour and 40 minutes is sufficient time to place an order, thats local business for you.
I walked in and left with food in 15 minitues -Fast service great tasting food
Ordered my favorite, Mongolian Shrimp with small Jumbo shrimp fried rice and it is fabulous!!!
Portions are HUGE for the price, quality is decent.
I love their shrimp fried rice and Mongolian dish is delicious,small shrimp Always clean ,rice perfectly right.
Restaurantji Recommends
Excellent variety of dishes that taste great.food all way fresh .they are friendly people.
Food is always delicious and fairly priced.
Not too bad, will order again for sure.
My family used to love ordering from this place at least once every two weeks. The portions are big and the food tastes decent. The one star is for their horrible customer service. Wanted to place an order as we regularly did and no one would pick up. I just thought it was busy so I gave it a couple minutes before dialing again just to have an angry lady answer in the most rudest tone talking about why do you keep calling. I couldn't even come up with a proper response and hung up. I understand restaurants can get hectic but there is proper ways to go about asking someone to call back later or hold... Never ordering from this place again.
Horrible customer service. I don’t understand how this place is still open . You order one thing and get another and then when you call to say you got the wrong item they yell and say you need to speak clear or they don’t understand.
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