Went to this location on 1/6/26 the customer service was good .. the food was delicious .. most importantly its black owned .. I love it 10/10 โบ๏ธ
Atmosphere: 4
Food: 5
Service: 5
HONESTY
I am writing to express my concern regarding the food portions provided. The portions were very small and skimpy and did not meet reasonable expectations. I am disappointed with the quality of service and ask that this be improved moving forward.
Atmosphere: 2
Food: 2
Service: 2
Stephanie Johnson
I used to be a regular at Jay's, but recently the food quality has been inconsistent. Orders have also been incorrect more than once, so I'd recommend checking everything before you leave.
Atmosphere: 4
Food: 4
Service: 4
Jessica Scurlock
Never disappoints! Always fresh, hot and flavorful. Will continue to be my go to for Rib Tips!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Alberto Martinez
The food is the best barbecue Iโve ever had. I would come back again from Elgin Illinois.
Atmosphere: 3
Food: 5
Service: 3
its the Ru
A true Westside of chicago jewel can't wait to make it back for some of this fire ๐ฅ BBQ
Atmosphere: 5
Food: 5
Service: 5
Ashanti Collins
The food is good but heats the point of having a phone if yall never answer unprofessional
gordon shelton
So I went to jayโs backyard barbecue and the wait well over an hour. Hell it wasnโt even a lot of people in there and I still had to wait an hour but I will say this I ordered the jerk barbecue tips and the Obama eggroll and six wings and that shit was fire mad fire if you can afford to wait an hour plus for the food itโs worth the wait
Atmosphere: 3
Food: 5
Service: 3
Taneisha Shields
Drove from Naperville to the west side of Chicago to arrive at the restaurant at 1:15 and it was closed. There were about 4 people line up waiting for them to open. Young lady in lobby was sweeping the floor but failed to inform the customers what time they were going to open. I waited until about 120/130 still didnโt open. The food is great but they need to be more clear on what time they open.
They fell off real bad, This is my second time going in a long time because I wanna give them the benefit of the doubt, however every time I go now, the rib tips are undercooked and tough. These new business owners are really getting to comfortable once their clientele build up and the quality of their product goes down.
Food: 2
LaShon Verge
First time here I love ribtips I'm born and raised on Chicago Westside so when I come here I have to get tips to go home with this place is new to me jerk tips xl tender saucey a lil spicy but enjoy them and it was enough to have the next day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Manuel Cunningham
Great food it was worth the 30 min ride for lunch.
Atmosphere: 3
Food: 5
Service: 4
Softwhite60651
I love they're food but sometimes you get there and they're completely out of chicken or completely out of steak and you don't wind up getting anything that you wanted and take what's available... low-key it still be good tho
Atmosphere: 2
Food: 5
Service: 1
Irma Sanders
Outside waiting for them to open. They just donโt respect their customers enough to open on time. Itโs hard trying to to patronize your own people. The food ok the service terrible
โ ๏ธ ๐๐ฒ๐น๐น๐ผ ๐๐ฎ๐ฐ๐ฒ๐ฏ๐ผ๐ผ๐ธ ๐ง๐ฒ๐ฎ๐บ, ๐ช๐ฒ ๐ฟ๐ฒ๐ฐ๐ฒ๐ป๐๐น๐ ๐ฟ๐ฒ๐ฐ๐ฒ๐ถ๐๐ฒ๐ฑ ๐ฎ ๐ป๐ผ๐๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ถ๐ป๐ฑ๐ถ๐ฐ๐ฎ๐๐ถ๐ป๐ด ๐๐ต๐ฎ๐ ๐ผ๐๐ฟ ๐ฝ๐ฎ๐ด๐ฒ ๐บ๐ฎ๐ ๐ต๐ฎ๐๐ฒ ๐๐ถ๐ผ๐น๐ฎ๐๐ฒ๐ฑ ๐๐ฎ๐ฐ๐ฒ๐ฏ๐ผ๐ผ๐ธโ๐ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ถ๐ฒ๐. ๐ช๐ฒ ๐ฟ๐ฒ๐๐ฝ๐ฒ๐ฐ๐๐ณ๐๐น๐น๐ ๐ฟ๐ฒ๐พ๐๐ฒ๐๐ ๐ฎ ๐ฟ๐ฒ๐๐ถ๐ฒ๐ ๐ผ๐ณ ๐๐ต๐ถ๐ ๐ฑ๐ฒ๐ฐ๐ถ๐๐ถ๐ผ๐ป, ๐ฎ๐ ๐๐ฒ ๐ฏ๐ฒ๐น๐ถ๐ฒ๐๐ฒ ๐ถ๐ ๐บ๐ฎ๐ ๐ต๐ฎ๐๐ฒ ๐ฟ๐ฒ๐๐๐น๐๐ฒ๐ฑ ๐ณ๐ฟ๐ผ๐บ ๐ฎ ๐บ๐ถ๐๐๐ป๐ฑ๐ฒ๐ฟ๐๐๐ฎ๐ป๐ฑ๐ถ๐ป๐ด. ๐ช๐ฒ ๐๐ฎ๐ธ๐ฒ ๐๐ฎ๐ฐ๐ฒ๐ฏ๐ผ๐ผ๐ธ ๐๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ฆ๐๐ฎ๐ป๐ฑ๐ฎ๐ฟ๐ฑ๐ ๐๐ฒ๐ฟ๐ ๐๐ฒ๐ฟ๐ถ๐ผ๐๐๐น๐ ๐ฎ๐ป๐ฑ ๐ฎ๐ฟ๐ฒ ๐ณ๐๐น๐น๐ ๐ฐ๐ผ๐บ๐บ๐ถ๐๐๐ฒ๐ฑ ๐๐ผ ๐ฐ๐ผ๐บ๐ฝ๐น๐๐ถ๐ป๐ด ๐๐ถ๐๐ต ๐ฎ๐น๐น ๐ฎ๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐ฏ๐น๐ฒ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ถ๐ฒ๐. ๐๐ณ ๐ฎ๐ป๐ ๐ฐ๐ผ๐ป๐๐ฒ๐ป๐ ๐ผ๐ป ๐ผ๐๐ฟ ๐ฝ๐ฎ๐ด๐ฒ ๐๐ฎ๐ ๐ณ๐ผ๐๐ป๐ฑ ๐๐ผ ๐ฏ๐ฒ ๐ป๐ผ๐ป-๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ ๐๐ป๐ถ๐ป๐๐ฒ๐ป๐๐ถ๐ผ๐ป๐ฎ๐น๐น๐, ๐๐ฒ ๐ฎ๐ฟ๐ฒ ๐บ๐ผ๐ฟ๐ฒ ๐๐ต๐ฎ๐ป ๐๐ถ๐น๐น๐ถ๐ป๐ด ๐๐ผ ๐ฎ๐ฑ๐ฑ๐ฟ๐ฒ๐๐ ๐ฎ๐ป๐ฑ ๐ฐ๐ผ๐ฟ๐ฟ๐ฒ๐ฐ๐ ๐๐ต๐ฒ ๐ถ๐๐๐๐ฒ ๐ถ๐บ๐บ๐ฒ๐ฑ๐ถ๐ฎ๐๐ฒ๐น๐. ๐ง๐ต๐ฎ๐ป๐ธ ๐๐ผ๐ ๐ณ๐ผ๐ฟ ๐๐ผ๐๐ฟ ๐๐ถ๐บ๐ฒ ๐ฎ๐ป๐ฑ ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐. ๐ช๐ฒ ๐ฎ๐ฝ๐ฝ๐ฟ๐ฒ๐ฐ๐ถ๐ฎ๐๐ฒ ๐๐ผ๐๐ฟ ๐ฎ๐๐๐ถ๐๐๐ฎ๐ป๐ฐ๐ฒ ๐ฎ๐ป๐ฑ ๐น๐ผ๐ผ๐ธ ๐ณ๐ผ๐ฟ๐๐ฎ๐ฟ๐ฑ ๐๐ผ ๐๐ผ๐๐ฟ ๐ฟ๐ฒ๐๐ฝ๐ผ๐ป๐๐ฒ. ๐ฆ๐ถ๐ป๐ฐ๐ฒ๐ฟ๐ฒ๐น๐, ๐ฃ๐ฎ๐ด๐ฒ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ผ๐ฟ
Went to this location on 1/6/26 the customer service was good .. the food was delicious .. most importantly its black owned .. I love it 10/10 โบ๏ธ
Atmosphere: 4
Food: 5
Service: 5
I am writing to express my concern regarding the food portions provided. The portions were very small and skimpy and did not meet reasonable expectations. I am disappointed with the quality of service and ask that this be improved moving forward.
Atmosphere: 2
Food: 2
Service: 2
I used to be a regular at Jay's, but recently the food quality has been inconsistent.
Orders have also been incorrect more than once, so I'd recommend checking everything before you leave.
Atmosphere: 4
Food: 4
Service: 4
Never disappoints! Always fresh, hot and flavorful. Will continue to be my go to for Rib Tips!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
The food is the best barbecue Iโve ever had. I would come back again from Elgin Illinois.
Atmosphere: 3
Food: 5
Service: 3
A true Westside of chicago jewel can't wait to make it back for some of this fire ๐ฅ BBQ
Atmosphere: 5
Food: 5
Service: 5
The food is good but heats the point of having a phone if yall never answer unprofessional
So I went to jayโs backyard barbecue and the wait well over an hour. Hell it wasnโt even a lot of people in there and I still had to wait an hour but I will say this I ordered the jerk barbecue tips and the Obama eggroll and six wings and that shit was fire mad fire if you can afford to wait an hour plus for the food itโs worth the wait
Atmosphere: 3
Food: 5
Service: 3
Drove from Naperville to the west side of Chicago to arrive at the restaurant at 1:15 and it was closed. There were about 4 people line up waiting for them to open. Young lady in lobby was sweeping the floor but failed to inform the customers what time they were going to open. I waited until about 120/130 still didnโt open. The food is great but they need to be more clear on what time they open.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Obama Egg Roll, Jerk Chicken
Restaurantji Recommends
They fell off real bad, This is my second time going in a long time because I wanna give them the benefit of the doubt, however every time I go now, the rib tips are undercooked and tough. These new business owners are really getting to comfortable once their clientele build up and the quality of their product goes down.
Food: 2
First time here I love ribtips I'm born and raised on Chicago Westside so when I come here I have to get tips to go home with this place is new to me jerk tips xl tender saucey a lil spicy but enjoy them and it was enough to have the next day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Great food it was worth the 30 min ride for lunch.
Atmosphere: 3
Food: 5
Service: 4
I love they're food but sometimes you get there and they're completely out of chicken or completely out of steak and you don't wind up getting anything that you wanted and take what's available... low-key it still be good tho
Atmosphere: 2
Food: 5
Service: 1
Outside waiting for them to open. They just donโt respect their customers enough to open on time. Itโs hard trying to to patronize your own people. The food ok the service terrible
Atmosphere: 1
Food: 3
Service: 1
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