Went to this location on 1/6/26 the customer service was good .. the food was delicious .. most importantly its black owned .. I love it 10/10 ☺️
Atmosphere: 4
Food: 5
Service: 5
HONESTY
I am writing to express my concern regarding the food portions provided. The portions were very small and skimpy and did not meet reasonable expectations. I am disappointed with the quality of service and ask that this be improved moving forward.
Atmosphere: 2
Food: 2
Service: 2
Stephanie Johnson
I used to be a regular at Jay's, but recently the food quality has been inconsistent. Orders have also been incorrect more than once, so I'd recommend checking everything before you leave.
Atmosphere: 4
Food: 4
Service: 4
Jessica Scurlock
Never disappoints! Always fresh, hot and flavorful. Will continue to be my go to for Rib Tips!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Alberto Martinez
The food is the best barbecue I’ve ever had. I would come back again from Elgin Illinois.
Atmosphere: 3
Food: 5
Service: 3
its the Ru
A true Westside of chicago jewel can't wait to make it back for some of this fire 🔥 BBQ
Atmosphere: 5
Food: 5
Service: 5
Ashanti Collins
The food is good but heats the point of having a phone if yall never answer unprofessional
gordon shelton
So I went to jay’s backyard barbecue and the wait well over an hour. Hell it wasn’t even a lot of people in there and I still had to wait an hour but I will say this I ordered the jerk barbecue tips and the Obama eggroll and six wings and that shit was fire mad fire if you can afford to wait an hour plus for the food it’s worth the wait
Atmosphere: 3
Food: 5
Service: 3
Taneisha Shields
Drove from Naperville to the west side of Chicago to arrive at the restaurant at 1:15 and it was closed. There were about 4 people line up waiting for them to open. Young lady in lobby was sweeping the floor but failed to inform the customers what time they were going to open. I waited until about 120/130 still didn’t open. The food is great but they need to be more clear on what time they open.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Obama Egg Roll, Jerk Chicken
Anthony Jakes
They fell off real bad, This is my second time going in a long time because I wanna give them the benefit of the doubt, however every time I go now, the rib tips are undercooked and tough. These new business owners are really getting to comfortable once their clientele build up and the quality of their product goes down.
First time here I love ribtips I'm born and raised on Chicago Westside so when I come here I have to get tips to go home with this place is new to me jerk tips xl tender saucey a lil spicy but enjoy them and it was enough to have the next day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Manuel Cunningham
Great food it was worth the 30 min ride for lunch.
Atmosphere: 3
Food: 5
Service: 4
Softwhite60651
I love they're food but sometimes you get there and they're completely out of chicken or completely out of steak and you don't wind up getting anything that you wanted and take what's available... low-key it still be good tho
Atmosphere: 2
Food: 5
Service: 1
Irma Sanders
Outside waiting for them to open. They just don’t respect their customers enough to open on time. It’s hard trying to to patronize your own people. The food ok the service terrible
Atmosphere: 1
Food: 3
Service: 1
Carrie Bolton
My experience was terrible,, I order 3 order of ribs tips and it took 1 hours to get the food, the service is terrible i don't think I will be ordering ribs anymore Those who order ribs you better put your order in day before you want it. Tasting food was nasty, I wii NOT be going.
Went to this location on 1/6/26 the customer service was good .. the food was delicious .. most importantly its black owned .. I love it 10/10 ☺️
Atmosphere: 4
Food: 5
Service: 5
I am writing to express my concern regarding the food portions provided. The portions were very small and skimpy and did not meet reasonable expectations. I am disappointed with the quality of service and ask that this be improved moving forward.
Atmosphere: 2
Food: 2
Service: 2
I used to be a regular at Jay's, but recently the food quality has been inconsistent.
Orders have also been incorrect more than once, so I'd recommend checking everything before you leave.
Atmosphere: 4
Food: 4
Service: 4
Never disappoints! Always fresh, hot and flavorful. Will continue to be my go to for Rib Tips!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
The food is the best barbecue I’ve ever had. I would come back again from Elgin Illinois.
Atmosphere: 3
Food: 5
Service: 3
A true Westside of chicago jewel can't wait to make it back for some of this fire 🔥 BBQ
Atmosphere: 5
Food: 5
Service: 5
The food is good but heats the point of having a phone if yall never answer unprofessional
So I went to jay’s backyard barbecue and the wait well over an hour. Hell it wasn’t even a lot of people in there and I still had to wait an hour but I will say this I ordered the jerk barbecue tips and the Obama eggroll and six wings and that shit was fire mad fire if you can afford to wait an hour plus for the food it’s worth the wait
Atmosphere: 3
Food: 5
Service: 3
Drove from Naperville to the west side of Chicago to arrive at the restaurant at 1:15 and it was closed. There were about 4 people line up waiting for them to open. Young lady in lobby was sweeping the floor but failed to inform the customers what time they were going to open. I waited until about 120/130 still didn’t open. The food is great but they need to be more clear on what time they open.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Obama Egg Roll, Jerk Chicken
They fell off real bad, This is my second time going in a long time because I wanna give them the benefit of the doubt, however every time I go now, the rib tips are undercooked and tough. These new business owners are really getting to comfortable once their clientele build up and the quality of their product goes down.
Food: 2
Restaurantji Recommends
First time here I love ribtips I'm born and raised on Chicago Westside so when I come here I have to get tips to go home with this place is new to me jerk tips xl tender saucey a lil spicy but enjoy them and it was enough to have the next day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Rib Tips
Great food it was worth the 30 min ride for lunch.
Atmosphere: 3
Food: 5
Service: 4
I love they're food but sometimes you get there and they're completely out of chicken or completely out of steak and you don't wind up getting anything that you wanted and take what's available... low-key it still be good tho
Atmosphere: 2
Food: 5
Service: 1
Outside waiting for them to open. They just don’t respect their customers enough to open on time. It’s hard trying to to patronize your own people. The food ok the service terrible
Atmosphere: 1
Food: 3
Service: 1
My experience was terrible,, I order 3 order of ribs tips and it took 1 hours to get the food, the service is terrible i don't think I will be ordering ribs anymore
Those who order ribs you better put your order in day before you want it. Tasting food was nasty, I wii NOT be going.
Loading...