Jersey Mike's Subs
200 W Monroe St Ste 120, Chicago
(312) 263-0830
Recent Reviews
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Dropped around $14 on the Italian combo and chips at Jersey Mike’s on Monroe. We showed up just after noon and waited close to 20 minutes—place was slammed with orders. The sandwich was a bit lukewarm and the toppings seemed thrown on. Staff was polite enough, but the tables could’ve used a wipe-down. Probably not my go-to spot next time.
Jersey Mike’s always hits the spot when you’re craving a solid sub. Stopped by for lunch and got the #13 Original Italian (regular size) “Mike’s Way” with extra pickles and a fountain drink—came out to about $13. The bread was fresh, the meats were sliced right in front of me, and that vinegar/oil combo just brings it all together. Service was fast, even during the lunch rush, and the staff was super friendly. The place was clean with plenty of seating, which is a win for a downtown spot. Definitely my go-to when I need a quick, good sandwich!
Standard Jersey Mike's
Atmosphere: 4
Food: 4
Service: 4
Ive gone to this location several times in the past and know the risks of placing an order after 1130 but I did anyway at 11:40. I arrived at emailed time of 12:21. Major crowd scene on day of review. Another customer said his 12pm pickup order wasn't ready either. I stayed until 1pm but order wasn't ready so did not pickup my order - neither did the customer with the 12pm pickup order. Order when their doors open (11AM for whatever reason) or prepare to wait a very very long time.
Recommended dishes: Subs
I give service 5 and food 4 only because they when they do make mistakes, they fix it and make it right to the fullest and I appreciate that. Whoever worked today, specifically handling the to-go order station, was so nice and attentive he really made sure everyone got what they ordered (and if it was wrong because during the crazy lunch rush mistakes will happen), he made sure to make it right. Give the team a raise JM you can afford it! They’re just overworked and they work hard and smile doing it. They deserve a raise.
Atmosphere: 5
Food: 4
Service: 5
I've always enjoyed Jersey Mike's Subs. They let me make it my way. ?
Atmosphere: 4
Food: 5
Service: 4
The manager was rude. Also denied me a cup to drink water with for some reason. Tables were filthy. Gave it a second chance, even worse than the first time.
Jersey Mike's has long been a staple of mine having grown up on the Jersey shore.Beyond the food quality and customizable options, is the phenomenal service and quality training that is put into it's team.Unfortunately, after my experience here, I have to say that not all locations are created equal.The staff here is curt, unfriendly, and can't wait to charge for things that literally every other Jersey Mike's do complimentary.Beyond this experience, the storefront is really dated, dingy with dirt crusted into floor corners, and I specifically saw a team member sneeze without covering their mouth, while they were making food!Absolutely abysmal and whoever is managing this particular location should be let go immediately.Whatever you do, DON'T go to this location.There are literally 3 other Jersey Mike's within a mile of this location that all do a way better job when it comes to the whole Jersey Mike's experience.
Atmosphere: 3
Food: 5
Service: 1
Sub was great. Staff is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Drinks, Submarine Sandwich
Ordered two boxes of sandwiches for an event to be done 1/2 before they closed. They were done ready on time, and the staff was super pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Submarine Sandwich
Restaurantji Recommends
This place should be only for order pickup cause, this place is very slow horrible waiting whole hr in line for a
Atmosphere: 1
Service: 1
Recommended dishes: Chips & Drinks, Submarine Sandwich
Best Subs around!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
the online time days 5 pm it’s 430 and i walked in and they said they’re closed. drove all this way for
Service: 1
Never ask for extra bacon. Literally give you one or 2 extra pieces for 3.95 more. Ridiculous
This location is terrible. I tried them once about 9 months ago and it was so bad I've never gone back, until today. Second time was just as bad. Just the worst service and the sandwich is not good. Everyone seemed really busy, so it's not for lack of busy employees. They once again seemed to be really annoying a lot of customers and wasting everyone's precious break time. Will not go back.
Atmosphere: 3
Food: 2
Service: 1
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