At 12:19 PM on October 11, I had an awful experience at this Jimmy John’s location. The two women working were rude, unfriendly, and completely unprofessional. They lied and said my order wasn’t ready when it actually was. Their attitude and behavior were unacceptable, and this location clearly lacks proper customer service. I won’t be returning, and management needs to address this immediately.
Atmosphere: 1
Food: 2
Service: 1
Christopher Ackerman
I order online from here a lot and the amount of times I have either missing items or incorrect ingredients on my sandwich is insane. It doesn't seem like anyone you guys hire here does their job 100%. I picked up my order just now and as I get home, open my bag up and chips are missing. Why should I have to check to make sure everything is in there when I should have the confidence that it's all accounted for by the staff? Absolute horrible service. Amazing food, just horrible staff
Atmosphere: 2
Food: 5
Service: 1
Lucie Kasserman
Feel like 2 stars might be too high of a score because there was a child (seemingly belonged to one of the employees) that was running around the entire restaurant, he was in the kitchen then touching the doors then back in the kitchen with zero supervision. It was very unsanitary. On top of that the woman making our sandwiches was incredibly rude and got upset when we asked for no mayo even though we had already asked that before she started making it. (0 stars for service and atmosphere).
Food: 3
Olivia M
I went to pick up my free toasted sub promo I ordered a day ahead. When I arrived they informed me that franchise owner is not participating in that promo. Other friends of mine were able to get their free sandwich. They did not inform me before coming in this is really terrible customer service. Do not buy from this jimmy Johns franchise owner.
Service: 1
Theodore Iaccino
The bread at this location is always extremely dry. Ruins the sandwich
Food: 1
Carla Ryan
Our delivery order took almost an hour to be delivered tonight! Not even close to freaky fast. They outsourced our delivery through Uber Eats and it was the longest we've ever waited. We only live 0.5 miles from the store and it's ridiculous that it took an hour. Once it finally arrived the toasted sub wasn't even warm and there was no bacon added. We are incredibly disappointed. Please do better! I sent this to the JJ online feedback site already too.
Atmosphere: 2
Food: 2
Service: 1
Ben Coatney
Took over 30 minutes from ordering to getting the sandwich.
Atmosphere: 1
Food: 2
Service: 1
Nima
Friendly and fast service, fairly clean restaurant, and typical Jimmy John's quality.
Atmosphere: 3
Food: 2
Service: 5
Andre Davis
I don't usually bother with reviews, but this Jimmy John's is so bad, people need to be warned. The service is the worst. They are SUPER slow. Constantly out of something-lettuce, wheat bread, etc.--even though lunch has barely even started. I' just cannot stand this place. The worst Jimmy John's I've ever been to.
Jimmy John’s is always so fresh! I love the beach club on whole wheat.
Atmosphere: 3
Food: 5
Service: 5
Artem Mkrtchian
As basic as it gets. Order ahead if you work nearby. I got sick after my last 2 times here..
Atmosphere: 2
Food: 3
Service: 3
K B
I should’ve read the reviews before purchasing my sandwich. I’ve had day old bread from Jimmy John’s that was fresher than the bread used for my sandwich. Hard as a rock! n addition, the dude making my sandwich didn’t change his gloves between the cash registrar, making my sandwich and doing the dishes. I see why this place has a 3.5 star rating on Google. Ownership should be embarrassed by this location. I should get my sandwich refunded for being as stale as it was.
Sean Madison
I work across the street and went in at 12:38pm to order a sandwich before a meeting at 1pm and was rudely told they they were no longer taking walk in orders while they pointed to a messy handwritten sign on the front door that said “pickup only.”
That’s the first time I’ve ever been denied buying food at a fast food restaurant during lunch hour, and I guess I’m just not going to eat lunch today now. A very weird experience and if you’re reading this, probably best to avoid.
Atmosphere: 1
Food: 1
Service: 1
Angie Morales
The only con is they don’t have a public restroom.
Good bread
At 12:19 PM on October 11, I had an awful experience at this Jimmy John’s location. The two women working were rude, unfriendly, and completely unprofessional. They lied and said my order wasn’t ready when it actually was. Their attitude and behavior were unacceptable, and this location clearly lacks proper customer service. I won’t be returning, and management needs to address this immediately.
Atmosphere: 1
Food: 2
Service: 1
I order online from here a lot and the amount of times I have either missing items or incorrect ingredients on my sandwich is insane. It doesn't seem like anyone you guys hire here does their job 100%. I picked up my order just now and as I get home, open my bag up and chips are missing. Why should I have to check to make sure everything is in there when I should have the confidence that it's all accounted for by the staff? Absolute horrible service. Amazing food, just horrible staff
Atmosphere: 2
Food: 5
Service: 1
Feel like 2 stars might be too high of a score because there was a child (seemingly belonged to one of the employees) that was running around the entire restaurant, he was in the kitchen then touching the doors then back in the kitchen with zero supervision. It was very unsanitary. On top of that the woman making our sandwiches was incredibly rude and got upset when we asked for no mayo even though we had already asked that before she started making it. (0 stars for service and atmosphere).
Food: 3
I went to pick up my free toasted sub promo I ordered a day ahead. When I arrived they informed me that franchise owner is not participating in that promo. Other friends of mine were able to get their free sandwich. They did not inform me before coming in this is really terrible customer service. Do not buy from this jimmy Johns franchise owner.
Service: 1
The bread at this location is always extremely dry. Ruins the sandwich
Food: 1
Our delivery order took almost an hour to be delivered tonight! Not even close to freaky fast. They outsourced our delivery through Uber Eats and it was the longest we've ever waited. We only live 0.5 miles from the store and it's ridiculous that it took an hour. Once it finally arrived the toasted sub wasn't even warm and there was no bacon added. We are incredibly disappointed. Please do better! I sent this to the JJ online feedback site already too.
Atmosphere: 2
Food: 2
Service: 1
Took over 30 minutes from ordering to getting the sandwich.
Atmosphere: 1
Food: 2
Service: 1
Friendly and fast service, fairly clean restaurant, and typical Jimmy John's quality.
Atmosphere: 3
Food: 2
Service: 5
I don't usually bother with reviews, but this Jimmy John's is so bad, people need to be warned. The service is the worst. They are SUPER slow. Constantly out of something-lettuce, wheat bread, etc.--even though lunch has barely even started. I' just cannot stand this place. The worst Jimmy John's I've ever been to.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Jimmy John’s is always so fresh! I love the beach club on whole wheat.
Atmosphere: 3
Food: 5
Service: 5
As basic as it gets. Order ahead if you work nearby. I got sick after my last 2 times here..
Atmosphere: 2
Food: 3
Service: 3
I should’ve read the reviews before purchasing my sandwich. I’ve had day old bread from Jimmy John’s that was fresher than the bread used for my sandwich. Hard as a rock! n addition, the dude making my sandwich didn’t change his gloves between the cash registrar, making my sandwich and doing the dishes. I see why this place has a 3.5 star rating on Google. Ownership should be embarrassed by this location. I should get my sandwich refunded for being as stale as it was.
I work across the street and went in at 12:38pm to order a sandwich before a meeting at 1pm and was rudely told they they were no longer taking walk in orders while they pointed to a messy handwritten sign on the front door that said “pickup only.”
That’s the first time I’ve ever been denied buying food at a fast food restaurant during lunch hour, and I guess I’m just not going to eat lunch today now. A very weird experience and if you’re reading this, probably best to avoid.
Atmosphere: 1
Food: 1
Service: 1
The only con is they don’t have a public restroom.
Atmosphere: 5
Food: 5
Service: 5
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