Delivery driver calls and yells eventhough there are directions on how to get in, then throws sandwich at door when there is a bench right there. Thanks for smashing my kids lunch.
Atmosphere: 5
Food: 5
Service: 1
Jay S
Wish I took a picture, but the sandwiches are probably half the size of what they used to be. The bread is smaller and the actual meat / contents inside is much less. I hadn’t ordered from JJ since 2019... looking back at order history, the same meal that cost $11.50 delivered is now $22.50 and also smaller in quantity. Won’t be returning to any JJ location again.
Atmosphere: 4
Food: 1
Service: 3
Oscar Ortiz
Terrible service
Cheryl Welbel
Not a good Jimmy John’s. I bought food and need to use the bathroom. There response was, “There’s no public bathroom.” I’m pretty sure that’s 100% illegal. Shame on you Jimmy John’s
Atmosphere: 1
Food: 2
Service: 1
Brian Collender
I have always used the app to order from this store. I live about 6 blocks away and the order is always ready when I get there even though I leave right after I order. The food is what you would expect from Jimmy John's and the workers are always very friendly. Will return here often.
Atmosphere: 5
Food: 5
Service: 5
Amber Vignieri
This location seems like it may have come under new management in the past few years and whoever is running it is running it like the Navy! Amazing quality every time, super fast, nice people working. Noticeably better than other JJs in the city :)
Atmosphere: 5
Food: 5
Service: 5
Kamille Marie
I’ve been to a lot of Jimmy John’s here in Chicago and I’ve ordered through the app a lot, but this was by far the worst customer experience I’ve had. When I went in, I was never greeted properly and it seemed like I was just being asked like what I wanted just in very nasty and sarcastic way. I probably shouldn’t have brought from here. I should’ve just left out when I got the energy or the vibe but yeah, I doubt I’ll come to this location ever again. And then, when I asked for a bag, she said I could get it myself, so I reached behind the counter to get a bag and honestly I don’t think that is the right protocol.
Atmosphere: 2
Service: 2
Diana Mesarina
This is by far the best Jimmy John’s I have ever been to! The workers work so diligently and the sandwiches are handled with love and care. Jeremy took my order and was very patient and straight forward when his machine was messing up. Just needed to share that if you’re coming here you’re sure to be greeted with great service and awesome sandwiches, will definitely be back!
The young man who worked 11-19-2022 in the evening was amazing! I was having a rough day and his customer service made it much better!!
Urethacess Johnson
The Manager is very Rude to the staff and to customers he talks with a very nasty attitude my food was not right and some of the staff doesn't like him.
Scott Kincannon
Poor service and follow-up. I made an order to pickup on NOON Sunday. Upon arrival to get it, the door was locked and hours on door stated they were closed.Working under a time crunch, I had to leave my order and never received a reply regarding a refund or making it right. This franchisor isn't taking care of their store.
Sam Schiro
Your store hours are comical. It may be time to stay open later than 6 pm.
djschiro123
Your store hours are comical. It may be time to stay open later than 6 pm.
Delivery driver calls and yells eventhough there are directions on how to get in, then throws sandwich at door when there is a bench right there. Thanks for smashing my kids lunch.
Atmosphere: 5
Food: 5
Service: 1
Wish I took a picture, but the sandwiches are probably half the size of what they used to be. The bread is smaller and the actual meat / contents inside is much less. I hadn’t ordered from JJ since 2019... looking back at order history, the same meal that cost $11.50 delivered is now $22.50 and also smaller in quantity. Won’t be returning to any JJ location again.
Atmosphere: 4
Food: 1
Service: 3
Terrible service
Not a good Jimmy John’s. I bought food and need to use the bathroom. There response was, “There’s no public bathroom.” I’m pretty sure that’s 100% illegal. Shame on you Jimmy John’s
Atmosphere: 1
Food: 2
Service: 1
I have always used the app to order from this store. I live about 6 blocks away and the order is always ready when I get there even though I leave right after I order. The food is what you would expect from Jimmy John's and the workers are always very friendly. Will return here often.
Atmosphere: 5
Food: 5
Service: 5
This location seems like it may have come under new management in the past few years and whoever is running it is running it like the Navy! Amazing quality every time, super fast, nice people working. Noticeably better than other JJs in the city :)
Atmosphere: 5
Food: 5
Service: 5
I’ve been to a lot of Jimmy John’s here in Chicago and I’ve ordered through the app a lot, but this was by far the worst customer experience I’ve had. When I went in, I was never greeted properly and it seemed like I was just being asked like what I wanted just in very nasty and sarcastic way. I probably shouldn’t have brought from here. I should’ve just left out when I got the energy or the vibe but yeah, I doubt I’ll come to this location ever again. And then, when I asked for a bag, she said I could get it myself, so I reached behind the counter to get a bag and honestly I don’t think that is the right protocol.
Atmosphere: 2
Service: 2
This is by far the best Jimmy John’s I have ever been to! The workers work so diligently and the sandwiches are handled with love and care. Jeremy took my order and was very patient and straight forward when his machine was messing up. Just needed to share that if you’re coming here you’re sure to be greeted with great service and awesome sandwiches, will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Food is horribly salty.
Food: 1
Get your sun freaky fast!
Restaurantji Recommends
The young man who worked 11-19-2022 in the evening was amazing! I was having a rough day and his customer service made it much better!!
The Manager is very Rude to the staff and to customers he talks with a very nasty attitude my food was not right and some of the staff doesn't like him.
Poor service and follow-up. I made an order to pickup on NOON Sunday. Upon arrival to get it, the door was locked and hours on door stated they were closed.Working under a time crunch, I had to leave my order and never received a reply regarding a refund or making it right. This franchisor isn't taking care of their store.
Your store hours are comical. It may be time to stay open later than 6 pm.
Your store hours are comical. It may be time to stay open later than 6 pm.
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