Jimmy John's
6451 W Diversey Ave, Chicago
(773) 385-9930
Recent Reviews
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Way to expensive now....bye bye Jimmy Johns!! So sad 12 dollars for tuna really!!
Atmosphere: 4
Food: 4
Service: 4
We came in and ordered six sub sandwiches, they were not the correct size, incorrect fixings, and my aunt got through half her sandwich before pulling out a hair from her sandwich. I don't know who cut our pickle spears but they were absolutely atrocious.
Atmosphere: 3
Food: 2
Service: 4
The worst customer service ever!!
The cashier was exceptionally rude, my son had grabbed a cookie I took it and put it back, the cashier picks it up and nods his head saying no, I told the cashier I’d purchase it if it was damaged or whatever and he completely dismissed me and said just order ok. This is not how you handle customers at all. Jimmy John’s let’s do better on training your employees on customer service.
Service: 1
Customer service was terrible, sandwich maker was practically yelling at me while getting my change
Atmosphere: 2
Food: 4
Service: 2
Depends on employee, but usually the "favorites" do not contain double the protein.
Placed my order and waited an hour for delivery, only about 2 minutes away from this location and when I called to ask where the driver was I was asked if I could be put on hold and they didn’t put me on hold, instead they just hung up. So then I called back and the guy that answered had a major attitude that he’s the only person there and they only have one driver. Which I can understand, I’ve worked at Jimmy johns locations in the past, I know how the store works. However that doesn’t excuse poor customer service that he hung up and then had an attitude when I called back. It’s not the customers fault that he was left under staffed. All I wanted was an update on my delivery, the attitude towards me was unnecessary. Sandwiches from Jimmy johns are usually good but since these sat for so long, both sandwiches were soggy. My sandwiches also were made incorrectly. Modifications not followed at all, I get being understaffed, I’ve run a store by myself, but to be this rude AND mess up my food, that’s crazy. Need a better manager/in shop person that can handle the pressure of being understaffed.
Atmosphere: 1
Food: 3
Service: 1
It's been an hour and fifteen minutes since I've placed my delivery and when I called to ask they rushed me to say he still has 3 orders ahead and it'll be 15 minutes. That was 25 min ago
Atmosphere: 1
Food: 3
Service: 1
They are super spectacular sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Food is always great! What really brings it home is the phenomenal customer service Jeff (the GM) always gives! Companies need people like Jeff! Great job ?
Atmosphere: 5
Food: 5
Service: 5
Not a good experience. I ordered a sandwich and noticed after taking a few bites that they didn't put any meat on it .Never going back because how you do forget something like that any no it wasn't a meatless sub.When I told them about it they gave me a slice of turkey.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Gm here is very rasict had me do a application to tell me that they aren’t hiring because once he found out I was black he said no we are not hiring when I previously spoke to the assistant and I was informed that they were hiring but the world say Black Lives Matter and they won’t hire a black person when I informed the assistant that I worked a a jimmy John’s for seven years they said I would get hired so if you black they won’t hire you
The Gm here is very rasict had me do a application to tell me that they aren’t hiring because once he found out I was black he said no we are not hiring when I previously spoke to the assistant and I was informed that they were hiring but the world say Black Lives Matter and they won’t hire a black person when I informed the assistant that I worked a a jimmy John’s for seven years they said I would get hired so if you black they won’t hire you
They, seem like they give you less meat on your sub, than other Jimmy John's I've been to.
Atmosphere: 3
Food: 3
Service: 3
Fine place to grab lunch
Atmosphere: 4
Food: 4
Service: 4
How about having Senior Prices?
Vegetarian options: Good ✌️
Atmosphere: 5
Food: 5
Service: 5
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