Hands down the most incompetent staff I’ve ever dealt with. I ordered over an hour ago and the food STILL wasn’t out for delivery. Every time I called, they immediately dumped me on hold for 10+ minutes. When I called back, they took the phone off the hook to avoid answering altogether. It took four calls just to get a human being to pick up so I could ask if I should come get the order myself or if they finally planned to deliver it.
And surprise — they had clearly forgotten the order entirely. The delivery guy they eventually sent showed up rude, clueless, and ignoring the delivery instructions like he couldn’t be bothered to read a single line.
When I got my order my wrap was incorrect- I paid extra to substitute turkey and extra for extra Parmesan. They put a single slice of turkey and no Parmesan. Paying almost $15 for a half assed wrap is infuriating.
The bar is already low for this place, but this team somehow manages to underperform it. If this is the level of talent they’re hiring, it’s no wonder the operation runs like a circus. Avoid this location at all costs. They deserve to go out of business.
Atmosphere: 1
Food: 1
Service: 1
Leroy Rodriguez
Stopped in for a quick lunch and this Jimmy John’s didn’t disappoint. My sandwich was fresh, tasty, and made super fast—exactly what you want from a spot like this. Staff were friendly and the place was clean. Great option if you’re in the area and need something quick and reliable!
Atmosphere: 4
Food: 5
Service: 4
Meaghan Brown
This location will always be a 5 star fore because they have the kindest delivery driver! He always has a bright positive attitude and makes my day. You have faith in the world when you interact with someone like him. I had an order run late one time and he profusely apologized. He takes great pride and care in his work and it shows. The kindest guy ever! Kudos to him and God Bless!
Food: 5
Service: 5
Shawn Kucynda
Food is always good but ordered a number 7 for my fiancés lunch and a number 10 for myself. When I get to splitting the sandwiches, I grab the wrapped sandwich which is labeled #10, but when I get home and open the sandwich, it was the number 7 sandwich! Kind of a letdown to spend 20+ dollars on 2 sandwiches and then have them mislabeled. Thanks
Atmosphere: 5
Food: 5
Service: 1
D B
Order here at the Clark street location regularly and always fast and good, today had a delivery issue and I called the store who made it right super fast, appreciate you guys, thank you
Austin Hawks
way better than the other jj on clark. Much bigger sandwiches and better customer service!
Orion Saiph
Love ordering from here. Just wish they'd stop forgetting my chips with the combo meals :(
C C
My order is super easy, and you still messed up.
Food: 1
Service: 1
Nora O'Sullivan
I always like this Jimmy John’s. They’re so fast and the staff is really great. The prices are consistent too!
Atmosphere: 4
Food: 5
Service: 5
Chloe Breau
This location is awesome. Someone stole my delivery order and they were super cool and got it resent out. Always great quality too.
Very inconsistent with letting you know whether your order is delivered. Big problem when your food is sat in 100 degree weather for an unknown amount of time.
Could be more generous with sauce as well
Atmosphere: 1
Food: 1
Service: 1
mindi anshel
Food just did not taste
Atmosphere: 3
Food: 3
Service: 4
Christopher Evans
First time customer and I really had a positive experience. My turkey sub was made quickly and it all tasted fresh. I will come back for sure.
Food: 5
Service: 5
red reddd
Music good! Customer service great! I came in last 10mins and their wasn't any issues or rushing me to order. Also jimmy John's really made my day for my birthday! Yes they give free sandwiches for your birthday! And I definitely recommend the jalapeño chicken wrap mmm mmm good!
Atmosphere: 5
Food: 5
Service: 5
Gookie Wookie
Ordered online while on the way to Wrigley. My sandwich was exactly as I ordered, down to the request for extra napkins. Thank you!
Hands down the most incompetent staff I’ve ever dealt with.
I ordered over an hour ago and the food STILL wasn’t out for delivery. Every time I called, they immediately dumped me on hold for 10+ minutes. When I called back, they took the phone off the hook to avoid answering altogether. It took four calls just to get a human being to pick up so I could ask if I should come get the order myself or if they finally planned to deliver it.
And surprise — they had clearly forgotten the order entirely. The delivery guy they eventually sent showed up rude, clueless, and ignoring the delivery instructions like he couldn’t be bothered to read a single line.
When I got my order my wrap was incorrect- I paid extra to substitute turkey and extra for extra Parmesan. They put a single slice of turkey and no Parmesan. Paying almost $15 for a half assed wrap is infuriating.
The bar is already low for this place, but this team somehow manages to underperform it. If this is the level of talent they’re hiring, it’s no wonder the operation runs like a circus. Avoid this location at all costs. They deserve to go out of business.
Atmosphere: 1
Food: 1
Service: 1
Stopped in for a quick lunch and this Jimmy John’s didn’t disappoint. My sandwich was fresh, tasty, and made super fast—exactly what you want from a spot like this. Staff were friendly and the place was clean. Great option if you’re in the area and need something quick and reliable!
Atmosphere: 4
Food: 5
Service: 4
This location will always be a 5 star fore because they have the kindest delivery driver! He always has a bright positive attitude and makes my day. You have faith in the world when you interact with someone like him. I had an order run late one time and he profusely apologized. He takes great pride and care in his work and it shows. The kindest guy ever! Kudos to him and God Bless!
Food: 5
Service: 5
Food is always good but ordered a number 7 for my fiancés lunch and a number 10 for myself. When I get to splitting the sandwiches, I grab the wrapped sandwich which is labeled #10, but when I get home and open the sandwich, it was the number 7 sandwich! Kind of a letdown to spend 20+ dollars on 2 sandwiches and then have them mislabeled. Thanks
Atmosphere: 5
Food: 5
Service: 1
Order here at the Clark street location regularly and always fast and good, today had a delivery issue and I called the store who made it right super fast, appreciate you guys, thank you
way better than the other jj on clark. Much bigger sandwiches and better customer service!
Love ordering from here. Just wish they'd stop forgetting my chips with the combo meals :(
My order is super easy, and you still messed up.
Food: 1
Service: 1
I always like this Jimmy John’s. They’re so fast and the staff is really great. The prices are consistent too!
Atmosphere: 4
Food: 5
Service: 5
This location is awesome. Someone stole my delivery order and they were super cool and got it resent out. Always great quality too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very inconsistent with letting you know whether your order is delivered. Big problem when your food is sat in 100 degree weather for an unknown amount of time.
Could be more generous with sauce as well
Atmosphere: 1
Food: 1
Service: 1
Food just did not taste
Atmosphere: 3
Food: 3
Service: 4
First time customer and I really had a positive experience. My turkey sub was made quickly and it all tasted fresh. I will come back for sure.
Food: 5
Service: 5
Music good! Customer service great! I came in last 10mins and their wasn't any issues or rushing me to order. Also jimmy John's really made my day for my birthday! Yes they give free sandwiches for your birthday! And I definitely recommend the jalapeño chicken wrap mmm mmm good!
Atmosphere: 5
Food: 5
Service: 5
Ordered online while on the way to Wrigley. My sandwich was exactly as I ordered, down to the request for extra napkins. Thank you!
Atmosphere: 5
Food: 5
Service: 5
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