KFC
7445 S Stony Island Ave, Chicago
(773) 643-3636
Recent Reviews
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Outstanding customer service and professional!! This is the BEST KFC in the Chicago area!!
Atmosphere: 5
Food: 5
Service: 5
Man i got two wings with the bbq meals for $10 never again will i eat here again. Chicken is wayyyyy to salty that is ridiculous. Wonder why ppl have high blood pressure. They put the bread with the chicken n sauce making it nasty. Man Popeyes chicken is wayyyyy better then this bs
Atmosphere: 1
Food: 1
Service: 5
Came for honey bbq wings
Atmosphere: 5
Food: 5
Service: 5
KFC is a convenient spot for quick comfort food, especially if you’re craving fried chicken. The menu offers a variety of options, though the quality can be a bit inconsistent depending on the location and time of day. Service is usually fast, and it’s a decent choice for a quick meal on the go.
Atmosphere: 4
Food: 2
Service: 4
Staff handled our group well.
I was pleasantly surprised that I would be given this location such a high score. I wanted to taste the wedges and chicken tenders, and I have to say it was delicious. The food was hot and fresh. The wait was a bit long; however, I visited on a Friday evening. I came twice, and both times the food was good. I think working on the professionalism of the staff could be my only recommendation.
Atmosphere: 4
Food: 5
Service: 4
Had wings today service was fast
Atmosphere: 5
Food: 5
Service: 5
They always get the order wrong, every time. This time I didn't receive my 8 piece tenders bucket for delivery, a $22.99 value. Last time everything was original, when more than half of the total was supposed to be spicy. I will NEVER order from this KFC again. The absolute worst. Tried to call back but the line is continuously busy. The only reason that this is a one star is because I can't put 0 stars.
Ok guys
Atmosphere: 4
Food: 4
Service: 5
They are rude as hell in the drive through yall honestly need better help
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When I went the chicken was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Asked for fresh fries and they weren't fresh and my pop was flat. Workers nice but somebody not listening
Atmosphere: 5
Food: 1
Service: 4
High as hell.
Atmosphere: 2
Food: 3
Service: 4
OMG, I ordered the twenty-dollar bucket and received mac and cheese instead of fries, even though I'm lactose intolerant. The chicken was hard, old, and overcooked. I requested both original and crispy, but honestly, I can't tell what they put in the KFC box. I'm sure the Colonel is turning over in his grave—this meal did not represent the KFC brand. The biscuits were also underdone!
When I called KFC and asked for the manager, the man who answered put me on hold, and I could hear them serving others while I waited. Eventually, I decided to return to KFC for a refund, and I could hear myself complaining through the phone.
I jumped in my car and returned the food. When I arrived, the man asked what was wrong with the meal and insinuated that I bought it the day before. Really? I had just purchased it 15 minutes ago! I even saw him through the drive-through window. He was unprofessional and had no customer service etiquette whatsoever. The chicken looked so old that he assumed it was bought the day before!
Ms. Sharon Whitaker, if meals are being cooked like that and management keeps customers on hold without addressing concerns professionally, that is bad business. You don't deserve a star for this experience. I had to post about it.
To add to the frustration, my vehicle was towed from an almost empty lot, with claims that I was using it as my private parking spot.
Atmosphere: 1
Food: 1
Service: 1
The food was fresh and hot. The restaurant needs to be updated. The staff is ok.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken for Lunch, Mac & Cheese, Honey BBQ Sauce, Famous Bowl, 8 PC Saucy Nuggets Combo
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