Asked for fresh fries and they weren't fresh and my pop was flat. Workers nice but somebody not listening
Atmosphere: 5
Food: 1
Service: 4
Official King Chaos
High as hell.
Atmosphere: 2
Food: 3
Service: 4
SB H.U.
OMG, I ordered the twenty-dollar bucket and received mac and cheese instead of fries, even though I'm lactose intolerant. The chicken was hard, old, and overcooked. I requested both original and crispy, but honestly, I can't tell what they put in the KFC box. I'm sure the Colonel is turning over in his grave—this meal did not represent the KFC brand. The biscuits were also underdone!
When I called KFC and asked for the manager, the man who answered put me on hold, and I could hear them serving others while I waited. Eventually, I decided to return to KFC for a refund, and I could hear myself complaining through the phone.
I jumped in my car and returned the food. When I arrived, the man asked what was wrong with the meal and insinuated that I bought it the day before. Really? I had just purchased it 15 minutes ago! I even saw him through the drive-through window. He was unprofessional and had no customer service etiquette whatsoever. The chicken looked so old that he assumed it was bought the day before!
Ms. Sharon Whitaker, if meals are being cooked like that and management keeps customers on hold without addressing concerns professionally, that is bad business. You don't deserve a star for this experience. I had to post about it.
To add to the frustration, my vehicle was towed from an almost empty lot, with claims that I was using it as my private parking spot.
Atmosphere: 1
Food: 1
Service: 1
Chef Marcia Brookins
The food was fresh and hot. The restaurant needs to be updated. The staff is ok.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken for Lunch, Mac & Cheese, Honey BBQ Sauce, Famous Bowl, 8 PC Saucy Nuggets Combo
CJ
Had chicken pot pie.It was larger than expected and tasty. My lunch mate said she is happy with her 2 piece meal. I liked the fries.
Atmosphere: 4
Food: 5
Service: 5
Latoya Ligon
Please try the spicy honey Sriracha nuggets combo! Everything was delicious cooked perfectly, but baby this butter biscuit is too damn good and fluffy. Oh let's not forget that passionfruit lemonade, yessss when I tell you it freaking amazing! Don't believe me just try for yourself!
Atmosphere: 5
Food: 5
Service: 5
Mark Jilla
Horrible experience went to order some extra crispy they didn't tell me they was out and gave me original without telling me returned to the cashier and people working there had a terrible attitude about it arguing with customers telling me I should have said something I would never go there again the drink was watered down so bad you couldn't even taste the flavor ? I repeat do not go to this KFC and I went yesterday around 7:00 p.m. trying to get a meal before the big fight?
Atmosphere: 3
Food: 2
Service: 1
Red Moore
No complaints
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Taneisha Bruessard
Ratchet!!!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Classic Chicken Sandwich, 8 PC Saucy Nuggets Combo
When I went the chicken was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Asked for fresh fries and they weren't fresh and my pop was flat. Workers nice but somebody not listening
Atmosphere: 5
Food: 1
Service: 4
High as hell.
Atmosphere: 2
Food: 3
Service: 4
OMG, I ordered the twenty-dollar bucket and received mac and cheese instead of fries, even though I'm lactose intolerant. The chicken was hard, old, and overcooked. I requested both original and crispy, but honestly, I can't tell what they put in the KFC box. I'm sure the Colonel is turning over in his grave—this meal did not represent the KFC brand. The biscuits were also underdone!
When I called KFC and asked for the manager, the man who answered put me on hold, and I could hear them serving others while I waited. Eventually, I decided to return to KFC for a refund, and I could hear myself complaining through the phone.
I jumped in my car and returned the food. When I arrived, the man asked what was wrong with the meal and insinuated that I bought it the day before. Really? I had just purchased it 15 minutes ago! I even saw him through the drive-through window. He was unprofessional and had no customer service etiquette whatsoever. The chicken looked so old that he assumed it was bought the day before!
Ms. Sharon Whitaker, if meals are being cooked like that and management keeps customers on hold without addressing concerns professionally, that is bad business. You don't deserve a star for this experience. I had to post about it.
To add to the frustration, my vehicle was towed from an almost empty lot, with claims that I was using it as my private parking spot.
Atmosphere: 1
Food: 1
Service: 1
The food was fresh and hot. The restaurant needs to be updated. The staff is ok.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken for Lunch, Mac & Cheese, Honey BBQ Sauce, Famous Bowl, 8 PC Saucy Nuggets Combo
Had chicken pot pie.It was larger than expected and tasty. My lunch mate said she is happy with her 2 piece meal. I liked the fries.
Atmosphere: 4
Food: 5
Service: 5
Please try the spicy honey Sriracha nuggets combo! Everything was delicious cooked perfectly, but baby this butter biscuit is too damn good and fluffy. Oh let's not forget that passionfruit lemonade, yessss when I tell you it freaking amazing! Don't believe me just try for yourself!
Atmosphere: 5
Food: 5
Service: 5
Horrible experience went to order some extra crispy they didn't tell me they was out and gave me original without telling me returned to the cashier and people working there had a terrible attitude about it arguing with customers telling me I should have said something I would never go there again the drink was watered down so bad you couldn't even taste the flavor ? I repeat do not go to this KFC and I went yesterday around 7:00 p.m. trying to get a meal before the big fight?
Atmosphere: 3
Food: 2
Service: 1
No complaints
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Ratchet!!!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Classic Chicken Sandwich, 8 PC Saucy Nuggets Combo
Restaurantji Recommends
Kentucky Fried Pigeon makes more sense
Atmosphere: 2
Food: 2
Service: 2
Skin came off chicken order was not correct waited excessive long time never seen this before will never stop again for nothing will do popeyes
Atmosphere: 3
Food: 1
Service: 2
Great food and service ?
I went through the drive-thru so I’m not sure of the atmosphere inside but outside was fine.
Food: 4
Service: 4
Recommended dishes: Fried Chicken for Lunch, Famous Bowl of KFC, Crispy Colonel Sandwich Meal, Mac & Cheese, Classic Chicken Sandwich
Avoid at all costs
Food: 1
Service: 1
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