If I could give this location a 0 stars I would, me and my family were doing laundry right next door so we wanted to get a little snack. It was 6 in the evening, brought daylight, and the lobby was closed so we just decided to walk through the drive through. When it was our turn they wouldn’t even respond back to us so we just let the car behind us go ahead of us & they immediately greeted them. We saw a lot of people trying to go inside and were also turned away. Never coming back.
Service: 1
Juan Castro
If I could give no stars;asked for original and got 3hr old crispy in old oil, disgusting . Even oil smells old
Linda Scott
Dog eating in the
Atmosphere: 1
Food: 1
Service: 1
Christine Kielbasa
If I could give zero stars I would. This KFC/Taco Bell used to be good. I have no idea what happened to it. The wait in the drive through is ridiculous! Why are we waiting so long for fast food? Just now, we're waiting and waiting. I finally get up to the window to pay. We pay, she's filling our drinks and then is scrolling on her phone. Then she finally puts the covers on our drinks and walks away. Out the door and away from behind the counter. No clue where she went. Finally get our food and the order is wrong. I asked my fiance to check before we left and he said we were good. I don't thunk he looked hard enough because we just wanted to get home and finally eat! Will NEVER go back to the location at all! I will now drive out of my way and go to the Taco Bell on Clybourn!
Richard Taura
Ordered two combo meals. Asked if I could get them without drinks. Order taker said we won’t give you a drink but you still have to pay for them. So I said fine, give me two Pepsis. Got my order and drove off, not realizing I didn’t get my drinks or a receipt. Called and told them what happened, male who said he was the manager said they didn’t charge me for the drinks. I told him they said they had to charge me and I got no receipt to show they didn’t. New person said I was being disrespectful and hung up on me.I usually order from here once a week. No more. I’ll go to Popeyes instead.
Food: 3
Service: 1
Kurtball B
Don't know how it is during the day but at 10:00 pm I suggest a different place for food. Extremely rude staff and the owners should REALLY consider looking for new employees..
Atmosphere: 1
Food: 2
Service: 1
Patrick Greenfield
The person that are pretty good there not great but good The food there is real good and the service is quick depending on the size of your order Go there if you're in the mood for chicken it's done right
I think the owner needs to look into revamping his current staff. Dirty lobby rude service even though one employee was really good she was the only one not wearing a headset. I don't recall that the original chicken was so crispy it's just not the same. I waited 5 minutes to get attended too and when I spoke the girl told the other girl take care of him. It doesn't take a rocket scientist to realize bad service means lost customers I surely won't ever go back. Music as well is not family oriented terrible we are not at a nightclub having drinks. It's ashamed a new revamped KFC should have high quality service.
Atmosphere: 2
Food: 2
Service: 2
Erika Arteaga
CSR is horrible. No need to be so rude.
Atmosphere: 1
Food: 1
Service: 1
Teddy Sterrett
Do Not I repeat Do Not order from this place. Ordered a family chicken dinner from here at the pickup time it said it was ready. I get the food home and its completely cold and non eatable. I tried calling the store just to get fresh food remade and was told they can't do that and I have to request a refund thru the app and basically hung up on me. Not to mention the workers are extremely rude with no respect towards customer. Please don't waste your time going to this disgusting location
Atmosphere: 3
Food: 1
Service: 1
Karl Wikstrom
Food is good and the atmosphere was confusing but good.
Atmosphere: 3
Food: 4
Service: 3
Anonymous Helper
Says open till 12am but teller says closed 10pm 24/7
Under staffed
Atmosphere: 3
Food: 3
Service: 3
You wait for your food to than get your order cold I called the store and no one picks up
Atmosphere: 1
Food: 1
Service: 1
Got my food fash, fresh and hot. The staff were quick, friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal, Fried Chicken, 3 Tenders Flavored Meal
If I could give this location a 0 stars I would, me and my family were doing laundry right next door so we wanted to get a little snack. It was 6 in the evening, brought daylight, and the lobby was closed so we just decided to walk through the drive through. When it was our turn they wouldn’t even respond back to us so we just let the car behind us go ahead of us & they immediately greeted them. We saw a lot of people trying to go inside and were also turned away. Never coming back.
Service: 1
If I could give no stars;asked for original and got 3hr old crispy in old oil, disgusting . Even oil smells old
Dog eating in the
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. This KFC/Taco Bell used to be good. I have no idea what happened to it. The wait in the drive through is ridiculous! Why are we waiting so long for fast food? Just now, we're waiting and waiting. I finally get up to the window to pay. We pay, she's filling our drinks and then is scrolling on her phone. Then she finally puts the covers on our drinks and walks away. Out the door and away from behind the counter. No clue where she went. Finally get our food and the order is wrong. I asked my fiance to check before we left and he said we were good. I don't thunk he looked hard enough because we just wanted to get home and finally eat! Will NEVER go back to the location at all! I will now drive out of my way and go to the Taco Bell on Clybourn!
Ordered two combo meals. Asked if I could get them without drinks. Order taker said we won’t give you a drink but you still have to pay for them. So I said fine, give me two Pepsis. Got my order and drove off, not realizing I didn’t get my drinks or a receipt. Called and told them what happened, male who said he was the manager said they didn’t charge me for the drinks. I told him they said they had to charge me and I got no receipt to show they didn’t. New person said I was being disrespectful and hung up on me.I usually order from here once a week. No more. I’ll go to Popeyes instead.
Food: 3
Service: 1
Don't know how it is during the day but at 10:00 pm I suggest a different place for food. Extremely rude staff and the owners should REALLY consider looking for new employees..
Atmosphere: 1
Food: 2
Service: 1
The person that are pretty good there not great but good The food there is real good and the service is quick depending on the size of your order Go there if you're in the mood for chicken it's done right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, Crispy Colonel Sandwich Meal, Chicken Wings, Chicken Chalupa, Fried Chicken, 3 Tenders Flavored Meal
Restaurantji Recommends
I think the owner needs to look into revamping his current staff. Dirty lobby rude service even though one employee was really good she was the only one not wearing a headset. I don't recall that the original chicken was so crispy it's just not the same. I waited 5 minutes to get attended too and when I spoke the girl told the other girl take care of him. It doesn't take a rocket scientist to realize bad service means lost customers I surely won't ever go back. Music as well is not family oriented terrible we are not at a nightclub having drinks. It's ashamed a new revamped KFC should have high quality service.
Atmosphere: 2
Food: 2
Service: 2
CSR is horrible. No need to be so rude.
Atmosphere: 1
Food: 1
Service: 1
Do Not I repeat Do Not order from this place. Ordered a family chicken dinner from here at the pickup time it said it was ready. I get the food home and its completely cold and non eatable. I tried calling the store just to get fresh food remade and was told they can't do that and I have to request a refund thru the app and basically hung up on me. Not to mention the workers are extremely rude with no respect towards customer. Please don't waste your time going to this disgusting location
Atmosphere: 3
Food: 1
Service: 1
Food is good and the atmosphere was confusing but good.
Atmosphere: 3
Food: 4
Service: 3
Says open till 12am but teller says closed 10pm 24/7
Atmosphere: 1
Food: 1
Service: 1