Koto Hibachi
258 W 31st St, Chicago
(312) 291-9629
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Ariel provided the best service possible. Thank you
Atmosphere: 5
Food: 5
Service: 5
Ariel is super nice and professional and funny.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Noodles, Hibachi Chicken, Hibachi Steak, Shrimp Bowl, Spicy Koto Sauce, Salmon Bowl
Ariel was great !!!! This is my first time trying this place and her customer service was excellent I enjoyed everything thanks to her and the cooks of course 😊 highly recommend to stop by !
Atmosphere: 5
Food: 5
Service: 5
Great customer service great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Hibachi, Fried Rice, Koto Combo, Steak, Noodles, Hibachi Chicken, Steak Bowl, Salmon X, California Roll
My Best New Food Find! Happy 3rd Year Anniversary Today!
Atmosphere: 5
Food: 5
Service: 5
They need someone else answering that phone. Someone who knows customer service. I had a simple question that could’ve been answered in 10 secs. SHE picked the phone up and instantly place me on hold. The store is never that busy when I go inside tho so yea! Better customer service
Service: 1
This is a video screenshot of my food I ordered through uber eats the food was still hot when I got it everything was a 10/10 and is now my favorite hibachi place I even got the yum yum sauce which was good as well I’ll definitely be ordering here again and would recommend this place to anybody not to mention the prices are good and they give a good portion size enough for two people
Atmosphere: 5
Food: 5
Service: 5
Poor food quality and portions - got a $35 combo that came with mostly rice
Atmosphere: 1
Food: 1
Service: 1
Great food! This was my first time, and I will come back. Ariel did her thing.
Atmosphere: 5
Food: 5
Service: 5
Food was great and customer service was exceptional. I forgot her name but she was kinda tall with glasses, she made the experience 1 of a kind and I will be back soon.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Ariel was great. Very good customer service skills. She went out her way to make sure everyone was happy and satisfied. Be like Ariel
Atmosphere: 5
Food: 5
Service: 5
Service was amazing shout out to Ariel H.
Atmosphere: 5
Food: 5
Service: 5
The cashier Ariel really helped me pick out an amazing meal, everything tasted great and i WILL b coming back!
Atmosphere: 5
Food: 5
Service: 5
First time trying this & everything was very delicious! I got the hibachi steak and noodles on the side! The second pic is everything all mixed together with extra yum yum sauce! Also, the delivery was very quick.
Atmosphere: 5
Food: 5
Service: 5
I visited this establishment a year ago I work in the area-McCormick Place . We work late hours and are always ordering food. The first visit the food was on point ( we had a large order) this visit was very disappointing.
The cashier was pleasant and friendly however, my hibachi chicken order had fish-pieces mixed in, the noodles and rice were very greasy causing diarrhea and the chicken was overcooked -very dry.
Unfortunately, the inconsistency in food preparation is a No for me.
Atmosphere: 2
Food: 1
Service: 3
Loading...