This restaurant started off so nice , the appetizers we got were really good. And then when we got our entrees is when the problems started. 2 out of 5 guests I was with (including me) had METAL chunks and like metal can lid scraps in their soup that they almost missed and one person almost ate it was in her mouth. The server who was helping us told us there was nothing he could do to compensate for the food, and brought us new food after we told him we do not want it because metal is a big issue, and everyone felt weird after that and didn’t want to keep eating. He couldn’t split the check, comp the food off, or take off the large party fee for 5 people?? it’s not a fancy restaurant either so being someone in the restaurant atmosphere i’ve never charged someone for a large party fee for 5 people. And that is something that should be said somewhere, but it is not mentioned, i think splitting the check should be mentioned too if you really can’t. He said that he can’t do any of that without the manger, so we asked for him to bring the manager out or call them. He then stuttered and said well uh uh she doesn’t answer me. So we told him then what can we do here because this is crazy, metal in food is no joke and can kill someone. He disappeared for maybe 30 seconds, and came back with a new ticket with only the large party fee removed. When that wasn’t really the big issue, but if you say you can’t do that but did, so why can’t you also remove the bowls with metal in them off the ticket. The server had no words when we asked that. So we paid for everything else on the ticket in cash, besides the 2 bowls and the large party fee (that was removed) which is more than fair. And all the guy wanted to continuous do was argue about it.
Ulyses C
Me and my boyfriend frequent this place and always find something new to like it about it. It has great food and awesome customer service. Really worth checking out! My favorite thing to get is the beef udon!
Atmosphere: 5
Food: 5
Service: 5
Nelson Collazo
Favorite ramen spot!
Atmosphere: 5
Food: 5
Service: 5
Justin Cunningham
Food was amazing! Brought my mom for her birthday. It was both our first time. The ramen was great, seaweed salad, and karage chicken. i will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen, Potato Tornado
Dianara Cervantes
Wheelchair accessibility: Very spacious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen
Edwin Salgado
Kuro Ramen has amazing flavors, perfect noodles, and a cozy vibe!
Atmosphere: 5
Food: 5
Service: 5
Liz Paez29
Bang bang shrimp was great, customer service was excellent very and nice atmosphere will come again
Alexander Lincoln
excellent service , friendly staff👌
Atmosphere: 5
Food: 5
Service: 5
Giovanni Popoca
fireee, good service good food definitely recommend 10/10
Atmosphere: 5
Food: 5
Service: 5
saphari Bae
It was amazing, the speed was incredible. And the prices were affordable
This restaurant started off so nice , the appetizers we got were really good. And then when we got our entrees is when the problems started. 2 out of 5 guests I was with (including me) had METAL chunks and like metal can lid scraps in their soup that they almost missed and one person almost ate it was in her mouth. The server who was helping us told us there was nothing he could do to compensate for the food, and brought us new food after we told him we do not want it because metal is a big issue, and everyone felt weird after that and didn’t want to keep eating. He couldn’t split the check, comp the food off, or take off the large party fee for 5 people?? it’s not a fancy restaurant either so being someone in the restaurant atmosphere i’ve never charged someone for a large party fee for 5 people. And that is something that should be said somewhere, but it is not mentioned, i think splitting the check should be mentioned too if you really can’t. He said that he can’t do any of that without the manger, so we asked for him to bring the manager out or call them. He then stuttered and said well uh uh she doesn’t answer me. So we told him then what can we do here because this is crazy, metal in food is no joke and can kill someone. He disappeared for maybe 30 seconds, and came back with a new ticket with only the large party fee removed. When that wasn’t really the big issue, but if you say you can’t do that but did, so why can’t you also remove the bowls with metal in them off the ticket. The server had no words when we asked that. So we paid for everything else on the ticket in cash, besides the 2 bowls and the large party fee (that was removed) which is more than fair. And all the guy wanted to continuous do was argue about it.
Me and my boyfriend frequent this place and always find something new to like it about it. It has great food and awesome customer service. Really worth checking out! My favorite thing to get is the beef udon!
Atmosphere: 5
Food: 5
Service: 5
Favorite ramen spot!
Atmosphere: 5
Food: 5
Service: 5
Food was amazing! Brought my mom for her birthday. It was both our first time. The ramen was great, seaweed salad, and karage chicken. i will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen, Potato Tornado
Wheelchair accessibility: Very spacious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen
Kuro Ramen has amazing flavors, perfect noodles, and a cozy vibe!
Atmosphere: 5
Food: 5
Service: 5
Bang bang shrimp was great, customer service was excellent very and nice atmosphere will come again
excellent service , friendly staff👌
Atmosphere: 5
Food: 5
Service: 5
fireee, good service good food definitely recommend 10/10
Atmosphere: 5
Food: 5
Service: 5
It was amazing, the speed was incredible. And the prices were affordable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very yummy very delicious very fast Very efficient amen
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Ramen
i came here to eat with my bf and friends and i think the ambience was very nice and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Amazing place with amazing stuff, very friendly!
Atmosphere: 5
Food: 5
Service: 5
Nice quiet atmosphere, great Ramen!
Atmosphere: 5
Food: 5
Service: 5
I always enjoy my time when I come here and Gume so attentive and funny! The food and drinks always exceed my expectations!!Love it here
Atmosphere: 5
Food: 5
Service: 5
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