La Quebrada Restaurant

La comida es de excelente calidad y fresca lo que en muy poco restaurantes puedes encontrar comer en la quebrada es una experiencia magnífica si no lo conocen tomen la mejor decisión de ir a probar sus platillos que están riquísimos 10 de 10 excelente servicio ⭐️⭐️⭐️⭐️⭐️

I came to eat with my mom because I used to come here as a kid. It was a mother-daughter moment. We arrived and weren't ready to order, but as time went by, we told the lady we were ready. We realized we had taken longer than the others. But we only took five minutes longer than the other people.
But we lasted an hour and a half, and the food still hadn't come out. Six tables that arrived after us received their food, and my mom and I started looking around. It was when they were back together again, and she asked us if everything was okay.
And we realized the lady hadn't put in the ticket. I've been a waitress for over 10 years.
And I've also been a manager. I was in charge of food service; I'm experienced.
And the truth is, you understand when people communicate. But I didn't appreciate it when she kept coming by and didn't communicate anything to us. My mom is diabetic. And so am I. I think people should communicate when they make a mistake. The food there is delicious and the home is very nice, but something needs to be done about the service. Yes, please talk to the girl. Because the truth is, it's not fair, and for me to take the time to write, all this is because I felt it.

They charge you $20 for 4 tacos and THEY STILL CHARGE YOU FOR A PLASTIC BAG. Plus THEY CHARGE PROCESSING FEE YOU IF PAY WITH DEBIT. No bueno

Atmosphere: 2

Food: 2

Service: 2

Be careful, they charge you for a service that I don't know what they suggest leaving a tip of 18 to I think 22%. This is based on a total, not a subtotal, which is correct. If that weren't enough, the waitress was charging me for 2 m² of micheladas that I never consumed. If I didn't realize it, they would charge me the extra. I didn't realize it until I looked at my receipt. I feel like they are abusing me. Be careful, pay close attention to what you pay.

Good food

Ordered $250 of food(2 small trays of Aztec combination , tray of Rice and Beans) for my Management team. I asked the cashier for Plates, forks and napkins . She replied with a stupid look of it doesn’t come with it . I’m like okay can I get Salsa . Again same stupid look, she said I have to purchase it . Without an attitude or anything , I said I just spent $250 on food I don’t get any condiments or salsa . She just said No and walked away. Well , I know that restaurant makes money . But I won’t spent another cent buying from there with that kind of service . Almost forgot , do not use your Card they charge a $30 service fee for using a card after a certain amount . FTP

Food: 2

Service: 1

Ordered food to go, $30 for some chicken and rice..
$30 for like 4oz of chicken breast.
1/4 cup of rice.
1/4 cup of beans.

OUTRAGEOUSLY small portion size for that price. Just go somewhere else if you're actually trying to get well fed.

Their mole's taste changed significantly and not for the better. The waitress was great. She was fast and friendly. The music was way too loud. I couldn't even hear myself.

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Tortilla Chips, Cecina, Pollo, Steak, Rice & Beans

Very good attention

Atmosphere: 5

Food: 5

Service: 5

Thank you for making my dad feel confortable
The server brought the food wrong then someone else fixed our order
But everything else was good thank you

Atmosphere: 5

Food: 5

Service: 4

Food is always good for breakfast, tortillas are hand made, salsa and chips while you wait. The mole is amazing.

Atmosphere: 4

Food: 5

Service: 4

Good service, the food is not that delicious.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Chilaquiles Verdes

Great steak burrito dinner.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Caldo De Camaron, Burritos

In the past this restaurant is great. Today I ordered take out… i ordered two Pasteur tacos which came with hardly any meat.. a tostada with sour cream on the side …which was in the tostada and didn’t have any cheese, there was not one slice of lime included for this order along with a Pasteur burrito… when the young lady took my order over the phone I asked her to pls provide me with the total… she told me she couldn’t because they were changing shifts… upon picking up the order.. a woman whom appeared to be in charge inquired of one of the waitresses if sour cream was included in order; the waitress went over to cook side to ask … one of them nodded his head. I called to make them aware of this mishap …a young lady passed me onto someone named Miguel who could only apologize.. and ask me to bring in the tostada and he would replace it… we are a distance away.
Clearly some knew the order was incorrect and just passed it on to the cashier. When asked if I could speak with manager/owner he said that he hardly goes there and usually only around closing time. When I asked the young lady I spoke with at first… she informed me that she, the owner had had left for the day.
I will be dropping in .. in hopes of speaking with the owner… in the meantime upon ordering take out … check your order before leaving .

Food: 1

Service: 1

Service was terrible. Mixed up my group's payment method and tried charging us additional money. When addressing it, we were stuck at the restaurant for an extra hour. Terrible customer service and food was mediocre at best. Not worth the lack of attentiveness, service, or price.

Atmosphere: 1

Food: 2

Service: 1