Levain Bakery – West Loop, Chicago

Solid cookie. Got the CC and Walnut. It’s definitely not on the sweet side. Cookie was hot and gooey, service was fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

Need to stay away from from here ,trying to work on my summer body… 😂🍪

Atmosphere: 5

Food: 5

Service: 5

Staff is so amazing and friendly! Everything is delish!

Atmosphere: 5

Food: 5

Service: 5

We have been regulars for a while and couldn’t be happier with Levain’s quality, friendliness and atmosphere. Yes, it’s pricey, but you really get your money’s worth here.

While the cookies are the signature item and crowd pleaser for a reason, their breads and rolls shouldn’t be overlooked. We are very picky when it comes to bread (we usually bake ourselves) but Levain’s products are really top notch. Some personal recommendations: the ciabatta, the whole grain loaf, the country boule and the whole wheat walnut raisin loaf.

And well, the cookies - to be honest, we didn’t know how good a cookie could taste before we had our first from Levain. You can’t go wrong with any of them, but please give the dark chocolate chocolate chip a try if you can.

We also love their team - they manage to be quick and super friendly at the same time. I’d say that the warm atmosphere of the store’s interior is perfectly mirrored in the welcoming attitude of Levain’s staff.

Well-deserved five stars and a clear recommendation! (Just know that once you’ve tried their cookies, no other cookie will ever come close…)

Atmosphere: 5

Food: 5

Service: 5

Smells great! Excellent lighting! Tastes delicious! And the staff can be so friendly and knowledgeable - shout out to Sage who was super awesome and thoughtful today!! She spontaneously offered the caffeine content of cookies, cool stickers for the kids, excellent energy and octagon glasses!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery

Yummy cookies, cosy vibe and the staff here is so sweet!! Sage in particular was an angel who went above and beyond!!

Atmosphere: 5

Food: 5

Service: 5

I have always loved their coconut caramel cookie! My husband tried their oatmeal raisin cookie for the first time, and he said it's okay, there's more room for improvement.

Atmosphere: 5

Food: 5

Service: 5

Incredible experience! Stopped by late at night and Sage and Alice were so good to us!! Very hospitable and definitely made a great first impression.. will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

Sage & Alice were super welcoming, professional and provided such a good vibe! 100/10!

Atmosphere: 5

Food: 5

Service: 5

Original chocolate walnut was fantastic. They said next popular was the double chocolate chip one but that one honestly was too much chocolate even for me and I love chocolate haha.

Cozy place not too big but with cool vibes. Great staff and the cookies are just amazing!
Gluten free available!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Walnut Cookie

Great Service RJ

Atmosphere: 5

Food: 5

Service: 5

Best cookie I've ever had!

Atmosphere: 5

Food: 5

Service: 5

Incredible Cookies, But Limited Choices

Levain is truly a cookie lover’s paradise. The moment you walk in, the aroma of fresh-baked cookies and the cozy ambiance instantly make you feel good. Their signature cookies live up to every bit of the hype — warm, thick, gooey, and absolutely delicious. The quality and taste are outstanding, and the staff are friendly and welcoming.

However, one thing that stood out during our visit was the limited availability. The display showed a full variety of cookies, but almost 90% of the options were out of stock when we tried to order. With such a popular bakery, it would be great if the inventory better matched what’s showcased, so customers don’t feel like they have no choice but to settle for whatever is left.

That said, the cookies we did get were fantastic — truly some of the best you can find anywhere. A little improvement in stock management would make the experience perfect.

Still absolutely worth a visit if you’re in the area.

Atmosphere: 4

Food: 5

Service: 2

Levain is a must stop when I’m in Chicago.
Bestest Caffe mocha I ever had🤩
So dense yet mildly sweet and the chocolate flavour used was just perfect.
Chocolate walnut cookie is my all time favourite.

Atmosphere: 5

Food: 5

Service: 5