Levain Bakery – West Loop, Chicago

Love it here!!! Parking is tight but the cookies are amazing!!!

Atmosphere: 5

Food: 5

Service: 5

Idk what kind of business charges almost $6 for a cookie and doesn’t honor satisfaction. I took one piece out of a walnut chocolate chip cookie and it was not good. Asked if I could exchange it and the boy at the counter said no. Even tho it’s almost closing time. Definitely won’t be coming back.. save your money and get some ice cream at Jenni’s.

Atmosphere: 1

Food: 1

Service: 1

Cinnamon bun thingys were delicious! I had the chocolate chip cookies. I don’t like Simi sweet chocolate so I wasn’t thrilled. How hard would it be to use milk chocolate on some of the cookies. The quality and freshness of cookie was great just not the type of chocolate. Please make peanut butter too.

Atmosphere: 5

Food: 5

Service: 5

Worked with this Levain location on cookies for our wedding day as our dessert! Danyel was professional, easy to communicate with and so supportive! She went above and beyond to make the process as easy and seamless as possible for us amidst all the wedding activity. Beyond this, the cookies were delicious and guests are still raving about them!

Atmosphere: 5

Food: 5

Service: 5

The best cookies 🍪 😋 you can get anywhere!

Atmosphere: 5

Food: 5

Service: 5

I visited here for the first time and really enjoyed the butter and jam baguette with a cup of mocha. The only downside was that it was too hot to sit outside , it would have been nice to have indoor seating available.
Overall, I loved this cute bakery!

Atmosphere: 5

Food: 5

Service: 5

Loved how chocolatey the chocolate chip cookies are here, just wish it was a little more of the crispy/chewy side, but they hit the spot with some espresso on the side

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Chip Walnut Cookie

Wow incredible customer service from Jenna... 🥹🫶🏼

After dinner last night, we wandered into Levain Bakery for dessert, and the display case immediately pulled us in. Giant, rustic cookies stacked high, golden breads dusted with flour, sticky buns glistening with caramelized sugar — it all looked irresistible.

We went for the Rocky Road cookie a la mode, and it was unreal: warm, gooey, chocolatey, packed with marshmallow and nuts, and taken to the next level with a scoop of ice cream.

But what really made the experience special was the service. Jenna, one of the cashiers, noticed I had just taken a bad fall outside. She didn’t just ring us up... she stopped, offered help and first aid, asked about what happened, and genuinely cared. That kind of attentiveness is rare and meant a lot. She even went above and beyond and toasted the cookie in the oven before serving it, so it came out extra warm and melty.

Between the decadent cookies and Jenna’s kindness, this wasn’t just dessert... it turned into one of those memorable moments you don’t forget.

Atmosphere: 5

Food: 5

Service: 5

Probably some of the best cookies I’ve ever had. This place is the real deal and infinitely better than the current chains.

Atmosphere: 5

Food: 5

Service: 5

Delicious cookies and bread. The bread always has a lovely crust. Expensive and sometimes the cookies have too many chocolate chips

Great cookies. My wife got the two chip chocolate chip, which was warm and gooey and delicious! And I got the oatmeal raisin, which was absolutely amazing! The cookies are almost $6/each, which is a lot, but they were great.

Atmosphere: 5

Food: 5

Service: 5

Nice Lil spot for cookies my daughter wanted to go she loved them I did not.

Atmosphere: 5

Food: 5

Service: 5

Lemon cookie and double chip chocolate chip are a 10/10! BUT… that vegan cookie needs lots of help. I would say the texture is similar to kinetic sand. I’ve had great vegan cookies before so I know Levain could improve theirs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Lemon Cookie

Best cookies!

Atmosphere: 5

Food: 5

Service: 5

Absolutely delicious! Not too sweet. 10/10 reccomend.

Atmosphere: 5

Food: 5

Service: 5