They are no longer open. They were shut down by city. Notice sign was posted on front of door.
Atmosphere: 1
Food: 1
Service: 1
Berenice Cruz_ponce
I ordered 4 mangonadas and now it is not the same recipe now the snow is not mango it is orange or at least they already mix mango and orange and it is not good last time I buy.
Tom Lasky
New owners are much better. Desserts are really good. People that were work are really nice. Place is clean and it's nice that they have seating right by windows
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies & Cream, Ice Cream 2 Scoops
Esmeralda Tolentino
The Fresas con crema were so good but the hot Cheetos with cheese made me threw up. and the lady didn’t check the chips bag if they were expired or not. Not remmonded to buy those no more .
Food: 2
Service: 5
Jason Coffman
New owners really cleaned the place up and decluttered. Ice cream was fresh and tasty. Will go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Manny Lopez
I think they use more staff, there were only 2 employees and I was waiting for 17 minutes and there were still three people missing in front of me I decided not to wait any longer and I left the place and there weren't many people
Gabriela Ramirez
Need to update their business hours
Lou Barr
Expensive... economy bad they should have better prices.
Lizette Cardenas
I don't usually give reviews but this is necessary. I have been a customer for a long time and it is a shame to arrive and accept the leftovers they had and also not be able to fix so many imperfections. I went as usual to enjoy dessert with my family and we had to settle for what we had and also not being able to change a lemonade (which only tasted like water). I ordered some papotas with original fries and they didn't have original fries so I had to settle for the jalapeño fries, I ordered an original cone with strawberry ice cream and they no longer had original cones, only waffle cones with peanuts or sprinkles, so I ordered the ice cream in glass I ordered 2 mangonadas (they did have them) and a lemonade with chia, and they didn't have chia so I settled for lemonade without chia. I didn't say "buts" or get upset because that happens, things end in business. I paid $40 which didn't matter until I tried my lemonade and it tasted like water. I went back to the girl who served me to tell her that I apologized but that it was possible to change the lemonade for a fruit water because the lemonade didn't taste like lemonade. She was very kind but it was with another girl (I guess her superior) the other girl came to me, I explained the same thing and she told me that the lemonade couldn't be changed because that was a matter of taste. I have no choice but to throw away "the lemonade." So I paid $40 for things we didn't really want just to have some family time and enjoy ourselves so they couldn't make a small change in the end. They should test the product before selling and make sure what the customer claims. It was a bad experience and bad customer service.
I called to ask a question and since I was not understood because I only speak English, instead of expressing that they did not understand; they hung up on me. Very rude.
Service: 1
Evelyn
I ordered an elote and i was extremely disappointed. It did not taste good at all - barely had any mayo/ butter. And the corn just tasted flavorless (most likely frozen corn I’m assuming by how fast it was prepared and didn’t see them cut the corn off the cob). Would not recommend.
Atmosphere: 2
Food: 1
Service: 3
David Jose
Well as many of other UberEATS customers we were attracted to their Fresas con crema special (Buy 1 Get 1) and to be honest the dessert have become expensive for what it is so we decided to give it a try.Yes the product was well pack and for a strange reason we got a straw instead of a spoon. The Fresas con crema for some strange reason had a milkshake consistency and the fruit had mold.Like yummy!! ? Like yay!? Their Cyber-Monday BOGO Owner deal ->Buy one Get one and with the complementary mold or bacteria on it. So awesome.So my spouse concerned contact the store and ask for the manager on duty and we got the rude owner on the phone. Claiming that his Fresas con crema are like that which is fine “nowadays everyone is so creative”.But at least if you increased the prices please also improve the quality and taught yourself some manners.At the of the day we learnt why you are promoting such generous deals, cuz probably others bring this to your attention and got to deal with your poor management and customer service skills.An apology would be more than enough, no one was asking you for a refund and yes you are absolutely right. Now we will take our business elsewhere.
Atmosphere: 3
Food: 1
Service: 1
Rodesco
The snow was very delicious but I was disappointed with the fruit. Honestly, when you see it, you realize that the pineapple is already stale, the strawberries, the mango, the papaya, they should have fresh fruit.
Alex Sotelo
12 dollars for a small strawberry yogurt and a arroz con leche paleta.... so you mean to tell me it was 6 dollars each for those things? See that's how you lose customers... I won't be coming here again..it's sad to know they won't last there with those kind of prices... they just robbing people now SMH... do better
They are no longer open. They were shut down by city. Notice sign was posted on front of door.
Atmosphere: 1
Food: 1
Service: 1
I ordered 4 mangonadas and now it is not the same recipe now the snow is not mango it is orange or at least they already mix mango and orange and it is not good last time I buy.
New owners are much better. Desserts are really good. People that were work are really nice. Place is clean and it's nice that they have seating right by windows
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies & Cream, Ice Cream 2 Scoops
The Fresas con crema were so good but the hot Cheetos with cheese made me threw up. and the lady didn’t check the chips bag if they were expired or not. Not remmonded to buy those no more .
Food: 2
Service: 5
New owners really cleaned the place up and decluttered. Ice cream was fresh and tasty. Will go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
I think they use more staff, there were only 2 employees and I was waiting for 17 minutes and there were still three people missing in front of me I decided not to wait any longer and I left the place and there weren't many people
Need to update their business hours
Expensive... economy bad they should have better prices.
I don't usually give reviews but this is necessary. I have been a customer for a long time and it is a shame to arrive and accept the leftovers they had and also not be able to fix so many imperfections. I went as usual to enjoy dessert with my family and we had to settle for what we had and also not being able to change a lemonade (which only tasted like water). I ordered some papotas with original fries and they didn't have original fries so I had to settle for the jalapeño fries, I ordered an original cone with strawberry ice cream and they no longer had original cones, only waffle cones with peanuts or sprinkles, so I ordered the ice cream in glass I ordered 2 mangonadas (they did have them) and a lemonade with chia, and they didn't have chia so I settled for lemonade without chia. I didn't say "buts" or get upset because that happens, things end in business. I paid $40 which didn't matter until I tried my lemonade and it tasted like water. I went back to the girl who served me to tell her that I apologized but that it was possible to change the lemonade for a fruit water because the lemonade didn't taste like lemonade. She was very kind but it was with another girl (I guess her superior) the other girl came to me, I explained the same thing and she told me that the lemonade couldn't be changed because that was a matter of taste. I have no choice but to throw away "the lemonade." So I paid $40 for things we didn't really want just to have some family time and enjoy ourselves so they couldn't make a small change in the end. They should test the product before selling and make sure what the customer claims. It was a bad experience and bad customer service.
Atmosphere: 3
Food: 1
Service: 1
2 medium size yogurt for $20??? That’s crazy.
Restaurantji Recommends
I called to ask a question and since I was not understood because I only speak English, instead of expressing that they did not understand; they hung up on me. Very rude.
Service: 1
I ordered an elote and i was extremely disappointed. It did not taste good at all - barely had any mayo/ butter. And the corn just tasted flavorless (most likely frozen corn I’m assuming by how fast it was prepared and didn’t see them cut the corn off the cob). Would not recommend.
Atmosphere: 2
Food: 1
Service: 3
Well as many of other UberEATS customers we were attracted to their Fresas con crema special (Buy 1 Get 1) and to be honest the dessert have become expensive for what it is so we decided to give it a try.Yes the product was well pack and for a strange reason we got a straw instead of a spoon. The Fresas con crema for some strange reason had a milkshake consistency and the fruit had mold.Like yummy!! ? Like yay!? Their Cyber-Monday BOGO Owner deal ->Buy one Get one and with the complementary mold or bacteria on it. So awesome.So my spouse concerned contact the store and ask for the manager on duty and we got the rude owner on the phone. Claiming that his Fresas con crema are like that which is fine “nowadays everyone is so creative”.But at least if you increased the prices please also improve the quality and taught yourself some manners.At the of the day we learnt why you are promoting such generous deals, cuz probably others bring this to your attention and got to deal with your poor management and customer service skills.An apology would be more than enough, no one was asking you for a refund and yes you are absolutely right. Now we will take our business elsewhere.
Atmosphere: 3
Food: 1
Service: 1
The snow was very delicious but I was disappointed with the fruit. Honestly, when you see it, you realize that the pineapple is already stale, the strawberries, the mango, the papaya, they should have fresh fruit.
12 dollars for a small strawberry yogurt and a arroz con leche paleta.... so you mean to tell me it was 6 dollars each for those things? See that's how you lose customers... I won't be coming here again..it's sad to know they won't last there with those kind of prices... they just robbing people now SMH... do better
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