Lou Malnati's Pizzeria

I want to give a good review but they have gone downhill fast. Deep dish isn't even deep dish they're supposed to be extra cheese, barely any sauce on it. Says it was delivered it was never delivered, waited over an hour and a half to get my food only for them to forget something or at least the driver didn't deliver it. They keep forgetting to drop off items food arrives cold has not that great of taste the location in Logan Square is just awful. I really wanted to give a good review but every time I order from them it's just such a disappointment. They really need to update their app and their live tracking cuz it does not work at all. To pay over $50 for pizza and have it suck is such a disappointment

Everyone knows Lou Malnati's is crack. This location doesn't disappoint. They have gluten free options. No dine in and give them about 20mins to cook

Besides the pizza being great and top tier, staff member “ T” really went above and beyond in her customer service. Nice person to chat with and gave us great recommendations on what to do around Chicago. Seems to be a great asset to the team.

I work next-door to this place and I just ordered the new Dave hot buffalo ranch chicken pizza and baby. It was everything everything. The lady that was at the front. Thank you for bringing the pizza next-door. I greatly appreciate it and if I could, I’d give you 100 stars out of 10 best pizza I’ve had in a while.

ordered take out. was able to pick it up at the expected time and the pizza was good 👍

They use door dash for delivery so it’s horrible. Remember when delivery meant you ordered and then just answered the door?, it was great. Not with door dash. Now you pay 2-3x the price and get NINE text messages about how they can’t find your house and then you have to get up to go meet them. I’ll starve before I order delivery from here again.

Such a bad location. I've started ordering from Giordanos because this place is so bad. They need to hire a different set of employees

If you want to wait for a very long time, call
Service at the level of the 90s
Terrible, not tasty, rude on the phone

Atmosphere: 1

Food: 1

Service: 1

I've ordered here a few times, and it's been a good experience. This last time, they didn't cut my pizza. On the other hand, it tasted great. They have thin crust which we like and also deep dish a must try. I ordered the application and pickup, and usually, it's not too far off on the timing. They have plenty of parking, and it's easy to pick up. I don't think they do curbside, and if they do, i haven't used it.
Overall, I've had good experience with the food so I'll keep coming back.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza

Great deep dish!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sauce, Sausage, Pizza

Was left waiting for over 15mins before anyone came out from the back to help me

Service: 1

Recommended dishes: Pizza

Terrible service, they take too long to deliver

Service: 1

I live very close to this location but had a disappointing meal there a year ago and haven't returned until tonight. I got the thin crust "Lou" and the new bone-in hot honey wings. Everything was actually really good, I'll probably go back more, hope they can keep the quality up.I do wish they had the full menu at this location, some other locations have more options.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Wings, Pizza

Takes so long and expensive though

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Pizza

In general food was decent. We like the salad, nice potion, medium size was plenty good for party of 4. Fried calamari was ok, the wings were good. But our deep dish pizza (the Lou with pepperoni) tasted more dough than cheese which was a bit disappointed. Was expecting more cheesy taste.

Atmosphere: 4

Food: 4

Service: 4