Food was ok, it wasn’t seasoned to my liking. It was cooked very well though.
Emmitt Doty
The food was good. Had to wait a 5 minutes or so before someone came to seat us. Being seated is kind of pointless because you have to go to the counter to order your food. If you want alcohol you have to go to the bar. Theres no fountain drinks, its sold by cans. I ordered the build your own bag with crawfish, lobster tail, potatoes and sausage. Instead of the lobster tail I received mussels instead. I had already walked around the place long enough I didn't care to go get it fixed. We asked for a to go container and they pointed me in the direction to get one (which is just the same bag they serve the food in) they couldn't just bring me one. So be prepared for no service. But the food was decent even though I didn't get what I wanted.
Atmosphere: 2
Food: 4
Service: 1
Ivonne Arely Gonzalez
I've tried this type of food before in other places but this time I was disappointed. There were people who seemed to enjoy their bag but I didn't find it very tasty, the shrimp even tasted like chlorine (I'm not saying they had chlorine but they tasted close to it) the crab sticks had no seasoning, the potatoes had no salt at all. The sausages were and the cornbread were ok.
It tasted like it was boil just in water and then add the seasoning just on top. 🤷♀️ My visit was on January 25th July, Saturday night no much clients.
Atmosphere: 5
Food: 1
Service: 5
Darlene Noble
My friend and I came here after a full day's work on 3/4/2025 for a Fat Tuesday event that was advertised on social media. This was our first time visiting this establishment. We came around 5:45 p.m. and the event was to begin at 6 p.m. We check in with the hostess who told us it would be a 35-40 minute wait. We decided to wait - they text you when your table is ready. They have barstools to sit in but all of them were full. It got supercrowded in there and many people were standing in the entrance and walkway area because there wasn't really anywhere else to wait.
After waiting an hour, we finally get a text message and we were so relieved. One of the hostesses seated us at a table and asked us if we know how things work here. We said no. She showed us the QR code on the table to view the menu and also showed us our table number. She explained that when we are ready to order we needed to get up and go over to the section to physically place an order (remember your table number!). If you want drinks, that is a totally separate line. My friend and I looked at each other like we wanted to leave at that point. That meant after all that time waiting, no waitstaff comes to take your order, everything is self-instructed which was ridiculous! If someone working at their establishment had let us know that in all the time we were waiting to be seating, we could of just ordered our food TO GO! What a waste of time. Both lines to order food and order drinks were LONG and people were not happy as it was a bit chaotic. At one point, you couldn't tell what line from what because so many people were wrapped around the same area.
After you order, you go back to your table and they bring you your food by your table number. They don't take long to bring you your food which was one of the few pluses of the evening. The other plus was the majority of the food was good. We had:
Fried Shrimp - Excellent. Lightly breaded. Plump and good flavor Jalapeno Cornbread - Moist, dense and delicious Gumbo - Meh. Gumbo gravy was too watery, needed thickness to it. No sausage - there was seafood but you had to struggle to find the pieces of it. Not much rice in the gumbo Beignets - Good. Served warm-they are a nice size with powdered sugar on top Hurricane Drink - needs help. Doesn't taste anything like the drink in New Orleans - NOTE: at the drink station, they charge an automatic 18% gratuity on your bill. All the guy did was pour from a huge plastic container that had the drink pre-made it so how does that call for 18% tip?
I don't know if it's heavy foot traffic like this on their non-event days but there needed to be more planning here to handle the crowd or making the decision to turn some people away (the pictured advertisement says "plenty of beads" but, we weren't given any). It definitely was a fire hazard the amount of people standing around the entrance - if there was an emergency where people needed to evacuate, there would have been a problem that could of resulted in something really bad happening.
The Radium band they had for the event was GREAT, enjoyed them.
I would come back to order food since I enjoyed most of it but TO GO! This place makes alot of extra money because they don't have to pay waitstaff but at what expense? When I go out to eat, I want to be served, not wait in three lines between being seated and ordering food/drink. A big lesson was learned by us that night.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Shrimp
J T
First time visiting here while visiting Chicago. The atmosphere had a nice vibe to it. There was not much customer service. No one greeted us, and the guy seating people just waved us over to a table and told us when ready to order to go to the counter and order. There was no more customer service. My dad and I both got the lobster combo which they did give a lot. The crab legs were okay but not cooked good were the meat just slides out easily. Overall besides customer service the food was good. But if your looking for great customer service than this wouldn't be the spot for you. But if your fine without customer service and just want good seafood then give it a try.
Atmosphere: 5
Food: 4
Service: 3
Janice Taylor
I decided to try Lowcountry after seeing it all over TikTok, but unfortunately, it did not live up to the hype. The seafood boil was the worst I’ve ever had—completely lacking in flavor, overcooked, and just disappointing overall. The seasoning was bland, and the sauce didn’t do much to save it. For the price, I expected way better quality. Definitely not worth the social media buzz. Save your money and go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Siobhan Hayes
No heat
Atmosphere: 1
Food: 3
Service: 4
Nicole Crumble
The food here has gone down. The sauce was like water it use to be nice and think. I will not be back to this location. I was there in December and it was ok and this time was worse. And please help your team with customer service skills.
Atmosphere: 2
Food: 1
Service: 1
Paige
Service was eh. Quality of crab was actually pretty good though! the sauce however isn’t my favorite, it’s a little thick and over powering
Atmosphere: 4
Food: 3
Service: 2
Candela Ditiero
My husband got food poisoning from here. Be careful
If I could give zero stars, I would. We arrived and were told there was an hour-long wait, with absolutely nowhere to sit or stand comfortably. Fine, we get it—it’s busy. So, we went just two blocks away for a quick drink while we waited. We were TWO minutes late getting back, and they had already given our table away. Seriously?! Not to mention we had to wait in line to tell them we were here so there’s a chance we got here right at 5 minutes. There’s no direction the hostess walks away and is no where to be found how do you know we were late you are never at your stand!
When we politely brought this up, the hostess cursed at us and literally said she didn’t give a shit about our review. (Guess what? Here it is!) To make things worse, the manager had an even worse attitude—completely dismissive and rude. No apology, no attempt to make it right, just straight-up awful service.
If this is how they treat customers, I can’t even imagine what’s going on in the kitchen. Do yourself a favor and spend your money somewhere that actually values its guests. NEVER COMING BACK!
Atmosphere: 1
Food: 1
Service: 1
Isaac Fox.
Came for restaurant week this year 2025. Joined the waitlist for 1 hour. They don’t have a big waiting area so we went to a bar 2 blocks south while we waited. We got a text telling us our table was ready so we immediately left to go for our reservation. We showed up 7 minutes after the text was sent that our table was ready and they gave our table away. Unacceptable. Will not be returning, the food isn’t that good anyways - you’re better off going to Chinatown.
Manager was extremely rude as well and not understanding - sad experience.
Lina Kabar
This is insanely disappointing! The seafood bag tasted rancid. It has a strong ammonia bad taste. Inedible food! It is absolutely disgusting. This is not a cheap meal and it is an absolute waste of money
Atmosphere: 3
Food: 1
Service: 5
Samantha Chatman
Tried calling management, no one answered. Ordered delivery on Christmas: drink wasn’t in bag. Also, I was expecting their cornbread with my meal, instead they packed dry beignets in my bag. I’m guessing they ran out of the corn bread??? Not cool. Disappointed.
Adam Glen
Went there Christmas day because they were open. Online it said no wait for a table, which was true, but there was an hour wait for food. The fried foods were ok. I don't understand seafood boils.....the food is all under seasoned, over cooked, and gets on your hands and stays there for days no matter what. It was very loud.
Food was ok, it wasn’t seasoned to my liking. It was cooked very well though.
The food was good. Had to wait a 5 minutes or so before someone came to seat us. Being seated is kind of pointless because you have to go to the counter to order your food. If you want alcohol you have to go to the bar. Theres no fountain drinks, its sold by cans. I ordered the build your own bag with crawfish, lobster tail, potatoes and sausage. Instead of the lobster tail I received mussels instead. I had already walked around the place long enough I didn't care to go get it fixed. We asked for a to go container and they pointed me in the direction to get one (which is just the same bag they serve the food in) they couldn't just bring me one. So be prepared for no service. But the food was decent even though I didn't get what I wanted.
Atmosphere: 2
Food: 4
Service: 1
I've tried this type of food before in other places but this time I was disappointed. There were people who seemed to enjoy their bag but I didn't find it very tasty, the shrimp even tasted like chlorine (I'm not saying they had chlorine but they tasted close to it) the crab sticks had no seasoning, the potatoes had no salt at all. The sausages were and the cornbread were ok.
It tasted like it was boil just in water and then add the seasoning just on top.
🤷♀️
My visit was on January 25th July, Saturday night no much clients.
Atmosphere: 5
Food: 1
Service: 5
My friend and I came here after a full day's work on 3/4/2025 for a Fat Tuesday event that was advertised on social media. This was our first time visiting this establishment. We came around 5:45 p.m. and the event was to begin at 6 p.m. We check in with the hostess who told us it would be a 35-40 minute wait. We decided to wait - they text you when your table is ready. They have barstools to sit in but all of them were full. It got supercrowded in there and many people were standing in the entrance and walkway area because there wasn't really anywhere else to wait.
After waiting an hour, we finally get a text message and we were so relieved. One of the hostesses seated us at a table and asked us if we know how things work here. We said no. She showed us the QR code on the table to view the menu and also showed us our table number. She explained that when we are ready to order we needed to get up and go over to the section to physically place an order (remember your table number!). If you want drinks, that is a totally separate line. My friend and I looked at each other like we wanted to leave at that point. That meant after all that time waiting, no waitstaff comes to take your order, everything is self-instructed which was ridiculous! If someone working at their establishment had let us know that in all the time we were waiting to be seating, we could of just ordered our food TO GO! What a waste of time. Both lines to order food and order drinks were LONG and people were not happy as it was a bit chaotic. At one point, you couldn't tell what line from what because so many people were wrapped around the same area.
After you order, you go back to your table and they bring you your food by your table number. They don't take long to bring you your food which was one of the few pluses of the evening. The other plus was the majority of the food was good. We had:
Fried Shrimp - Excellent. Lightly breaded. Plump and good flavor
Jalapeno Cornbread - Moist, dense and delicious
Gumbo - Meh. Gumbo gravy was too watery, needed thickness to it. No sausage - there was seafood but you had to struggle to find the pieces of it. Not much rice in the gumbo
Beignets - Good. Served warm-they are a nice size with powdered sugar on top
Hurricane Drink - needs help. Doesn't taste anything like the drink in New Orleans - NOTE: at the drink station, they charge an automatic 18% gratuity on your bill. All the guy did was pour from a huge plastic container that had the drink pre-made it so how does that call for 18% tip?
I don't know if it's heavy foot traffic like this on their non-event days but there needed to be more planning here to handle the crowd or making the decision to turn some people away (the pictured advertisement says "plenty of beads" but, we weren't given any). It definitely was a fire hazard the amount of people standing around the entrance - if there was an emergency where people needed to evacuate, there would have been a problem that could of resulted in something really bad happening.
The Radium band they had for the event was GREAT, enjoyed them.
I would come back to order food since I enjoyed most of it but TO GO! This place makes alot of extra money because they don't have to pay waitstaff but at what expense? When I go out to eat, I want to be served, not wait in three lines between being seated and ordering food/drink. A big lesson was learned by us that night.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Shrimp
First time visiting here while visiting Chicago. The atmosphere had a nice vibe to it. There was not much customer service. No one greeted us, and the guy seating people just waved us over to a table and told us when ready to order to go to the counter and order. There was no more customer service. My dad and I both got the lobster combo which they did give a lot. The crab legs were okay but not cooked good were the meat just slides out easily. Overall besides customer service the food was good. But if your looking for great customer service than this wouldn't be the spot for you. But if your fine without customer service and just want good seafood then give it a try.
Atmosphere: 5
Food: 4
Service: 3
I decided to try Lowcountry after seeing it all over TikTok, but unfortunately, it did not live up to the hype. The seafood boil was the worst I’ve ever had—completely lacking in flavor, overcooked, and just disappointing overall. The seasoning was bland, and the sauce didn’t do much to save it. For the price, I expected way better quality. Definitely not worth the social media buzz. Save your money and go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
No heat
Atmosphere: 1
Food: 3
Service: 4
The food here has gone down. The sauce was like water it use to be nice and think. I will not be back to this location. I was there in December and it was ok and this time was worse. And please help your team with customer service skills.
Atmosphere: 2
Food: 1
Service: 1
Service was eh. Quality of crab was actually pretty good though! the sauce however isn’t my favorite, it’s a little thick and over powering
Atmosphere: 4
Food: 3
Service: 2
My husband got food poisoning from here. Be careful
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
AVOID THIS PLACE AT ALL COSTS!
If I could give zero stars, I would. We arrived and were told there was an hour-long wait, with absolutely nowhere to sit or stand comfortably. Fine, we get it—it’s busy. So, we went just two blocks away for a quick drink while we waited. We were TWO minutes late getting back, and they had already given our table away. Seriously?! Not to mention we had to wait in line to tell them we were here so there’s a chance we got here right at 5 minutes. There’s no direction the hostess walks away and is no where to be found how do you know we were late you are never at your stand!
When we politely brought this up, the hostess cursed at us and literally said she didn’t give a shit about our review. (Guess what? Here it is!) To make things worse, the manager had an even worse attitude—completely dismissive and rude. No apology, no attempt to make it right, just straight-up awful service.
If this is how they treat customers, I can’t even imagine what’s going on in the kitchen. Do yourself a favor and spend your money somewhere that actually values its guests. NEVER COMING BACK!
Atmosphere: 1
Food: 1
Service: 1
Came for restaurant week this year 2025. Joined the waitlist for 1 hour. They don’t have a big waiting area so we went to a bar 2 blocks south while we waited. We got a text telling us our table was ready so we immediately left to go for our reservation. We showed up 7 minutes after the text was sent that our table was ready and they gave our table away. Unacceptable. Will not be returning, the food isn’t that good anyways - you’re better off going to Chinatown.
Manager was extremely rude as well and not understanding - sad experience.
This is insanely disappointing! The seafood bag tasted rancid. It has a strong ammonia bad taste. Inedible food! It is absolutely disgusting. This is not a cheap meal and it is an absolute waste of money
Atmosphere: 3
Food: 1
Service: 5
Tried calling management, no one answered.
Ordered delivery on Christmas: drink wasn’t in bag. Also, I was expecting their cornbread with my meal, instead they packed dry beignets in my bag. I’m guessing they ran out of the corn bread??? Not cool. Disappointed.
Went there Christmas day because they were open. Online it said no wait for a table, which was true, but there was an hour wait for food. The fried foods were ok. I don't understand seafood boils.....the food is all under seasoned, over cooked, and gets on your hands and stays there for days no matter what. It was very loud.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Wings
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