We had an issue and the owner made it right. We truly appreciate that and understand, so thank you.
Atmosphere: 4
Food: 4
Service: 4
Christopher Chan-A-Sue
Unique bar food.
Atmosphere: 4
Food: 4
Service: 4
Dee Cee
Out of towner here. I’m visiting Chicago and wanted to take my wife to dinner here for her birthday celebration & I had the utmost deeply disturbing interaction over the phone with a young lady who was extremely rude! We were looking to eat at the Matilda & go to the Clandestino afterwards since we seen they were both connected. I couldn’t find a phone number for Clandestino. All in all, I ended up calling the wrong location (Lake view east), silly me! I then asked this young lady if she happened to know if the Clandestino had a phone number to call and instead of saying “no I don’t, sorry”, she said “how would I know that” very rudely and hung up the phone. My wife & myself didn’t even make it inside the restaurant to enjoy the meal because we were so turned off by this interaction. This lady was working @ 7pm December 12th. I truly hope this is not the standard at Matilda in LAKE VIEW EAST. If she could speak to me & my wife like that, I can’t imagine who else she speaks too like this. This was truly bothering and uncalled for. Especially for someone who’s been looking eat at this restaurant for a year.
This is in response to Matilda’s response “make sure you have the right restaurant before leaving a one star review”. Instead of taking responsibility for how YOUR host talk to people on the phone, you are choosing to deflect this situation and discredit it. Let’s make this clear. This is about how your employee chose to respond and be rude over the phone. I asked a simple question, and she could have said she doesn’t have this information. But she didn’t. Instead she was rude. I’m sure she didn’t think such a small interaction would be me leaving this nasty of a review. This was the Lake View East location in which I had this phone call. Not River north. Please do better & stop deflecting. I encourage YOU all to treat people with respect & understand you are a public restaurant.
Service: 1
Sharmon Moss
Great neighborhood place. Stopped for dinner and drinks before a show at the Vic. Enjoyed the Cuban sandwich, and the bartender made a great old fashioned.
Atmosphere: 5
Food: 5
Service: 5
Steven Brown
Where has this place been ? I found myself In the hood a few weeks back, stopped in, and it was so great I had to go back .now I’m Just trying tfind a time to Go back ! We got tons of food - Brussels sprouts were a hit - (I know Brussels sprouts right? Just trust me ) and the pizzas hit that sweet spot u want when u having beers with friends . Not one thing was even mediocre . The vibe is definitely one that my wife and I typically gravitate toward … casual laid back and inviting . The staff in my experience was top notch . Some of the best in the city . Taylor and Erica (I could be wrong) kept the drinks flowing and became friends by the time we left . Great food . Great vibe. Incredible people and I can’t wait to go back .
Atmosphere: 5
Food: 5
Service: 5
Jim Murph
I came in with my family alongside the other trolley passengers Friday and place was full — very cold too, no heat. We sat at a small table toward the end of the bar for a while when we noticed what appeared to be the bar owner, act completely unpleasant towards a member of his staff. He was visibly rude, and verbally berated her directly in front of us. We had never seen this kind of behavior before. We sat down after some time and the same waitress came to take our drink orders. We ordered a few beers, and my wife got a Mojito. Our waitress was extremely kind, and went out of her way to make sure we had time to drink our beer before we had to leave. She was absolutely wonderful but we will not be returning. Learn how to treat your staff with respect or don’t own a bar.
Atmosphere: 1
Service: 5
Grace Ashley
I stumbled upon this gem - trying to make my way to sapori trattoria (they closed at 9 so I was late again) it was rainy and I was hungry so I stopped into Matilda - immediately good vibes, so I sat and stayed.
After ordering 2 meals and a drink - I realized I left my wallet at home and freaked out - my bartender was not only understanding but made me realize its ok to be human -
Chicken thigh entree and Korean BBQ chicken sandwich for the win - i ordered both and took leftovers home!
Best Brussels sprouts i have had in this city - ever!
I couldn't believe how cheap my bill was, too - specials during the week.
I hear they have trolley busses for an upcoming neighborhood pub crawl starting this Friday, too - you should be there but tip your bartenders - i do!
Thanks guys - it had been a day and I needed the grace and good service. 🌻
Atmosphere: 5
Food: 5
Service: 5
Norm Brown
Matilda’s hired an angel and her name is Taylor. I was there with my family right after my son lost his wife- to cancer - at Advocate Illinois Masonic. Her care and concern was much more than any of us expected. She is truly a most caring and thoughtful person. And if you are reading this Taylor - thank you from the bottom of my heart and from all of my family members. And I will cherish my good luck charm forever.
Atmosphere: 5
Food: 5
Service: 5
Lexi Morenus
Servers are so nice, food is amazing, and the chef is so talented and kind.
Atmosphere: 5
Food: 5
Service: 5
Coral Lahiani
Excellent service! We went to Matilda to wait for our concert to start and had some amazing mocktsils. Our server was very friendly and personable.
The food, atmosphere and staff are incredible. We love Matilda so much we went back 2 weekends in a row. Marlyn is the best, she always takes great care of us. We’ll continue to come back!
Atmosphere: 5
Food: 5
Service: 5
Callie Danekas
David was amazing and went above and beyond! The food was so delicious too, couldn’t recommend this place more!
Atmosphere: 5
Food: 5
Service: 5
Madeline
Food was great, wine was delicious, and kitchen was very accommodating for our dietary restrictions. Our server Orlando was amazing! Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Jake Ritsema
There's a neon sign in the basement that has a naughty word on it. Also steepest stairs I've ever climbed - trust me I'm an expert on steep stairs.
Carmen K.
We are from out of town, happened upon Matilda, and were pleasantly surprised. The Mediterranean salad was the best I ever had. Fresh, not stingy with the veggies, and simply delicious!! Highly recommend!!
We had an issue and the owner made it right. We truly appreciate that and understand, so thank you.
Atmosphere: 4
Food: 4
Service: 4
Unique bar food.
Atmosphere: 4
Food: 4
Service: 4
Out of towner here. I’m visiting Chicago and wanted to take my wife to dinner here for her birthday celebration & I had the utmost deeply disturbing interaction over the phone with a young lady who was extremely rude! We were looking to eat at the Matilda & go to the Clandestino afterwards since we seen they were both connected. I couldn’t find a phone number for Clandestino. All in all, I ended up calling the wrong location (Lake view east), silly me! I then asked this young lady if she happened to know if the Clandestino had a phone number to call and instead of saying “no I don’t, sorry”, she said “how would I know that” very rudely and hung up the phone. My wife & myself didn’t even make it inside the restaurant to enjoy the meal because we were so turned off by this interaction. This lady was working @ 7pm December 12th. I truly hope this is not the standard at Matilda in LAKE VIEW EAST. If she could speak to me & my wife like that, I can’t imagine who else she speaks too like this. This was truly bothering and uncalled for. Especially for someone who’s been looking eat at this restaurant for a year.
This is in response to Matilda’s response “make sure you have the right restaurant before leaving a one star review”. Instead of taking responsibility for how YOUR host talk to people on the phone, you are choosing to deflect this situation and discredit it. Let’s make this clear. This is about how your employee chose to respond and be rude over the phone. I asked a simple question, and she could have said she doesn’t have this information. But she didn’t. Instead she was rude. I’m sure she didn’t think such a small interaction would be me leaving this nasty of a review. This was the Lake View East location in which I had this phone call. Not River north. Please do better & stop deflecting. I encourage YOU all to treat people with respect & understand you are a public restaurant.
Service: 1
Great neighborhood place. Stopped for dinner and drinks before a show at the Vic. Enjoyed the Cuban sandwich, and the bartender made a great old fashioned.
Atmosphere: 5
Food: 5
Service: 5
Where has this place been ? I found myself
In the hood a few weeks back, stopped in, and it was so great I had to go back .now I’m
Just trying tfind a time to
Go back ! We got tons of food - Brussels sprouts were a hit - (I know Brussels sprouts right? Just trust me ) and the pizzas hit that sweet spot u want when u having beers with friends . Not one thing was even mediocre . The vibe is definitely one that my wife and I typically gravitate toward … casual laid back and inviting . The staff in my experience was top notch . Some of the best in the city . Taylor and Erica (I could be wrong) kept the drinks flowing and became friends by the time we left . Great food . Great vibe. Incredible people and I can’t wait to go back .
Atmosphere: 5
Food: 5
Service: 5
I came in with my family alongside the other trolley passengers Friday and place was full — very cold too, no heat. We sat at a small table toward the end of the bar for a while when we noticed what appeared to be the bar owner, act completely unpleasant towards a member of his staff. He was visibly rude, and verbally berated her directly in front of us. We had never seen this kind of behavior before. We sat down after some time and the same waitress came to take our drink orders. We ordered a few beers, and my wife got a Mojito. Our waitress was extremely kind, and went out of her way to make sure we had time to drink our beer before we had to leave. She was absolutely wonderful but we will not be returning. Learn how to treat your staff with respect or don’t own a bar.
Atmosphere: 1
Service: 5
I stumbled upon this gem - trying to make my way to sapori trattoria (they closed at 9 so I was late again) it was rainy and I was hungry so I stopped into Matilda - immediately good vibes, so I sat and stayed.
After ordering 2 meals and a drink - I realized I left my wallet at home and freaked out - my bartender was not only understanding but made me realize its ok to be human -
Chicken thigh entree and Korean BBQ chicken sandwich for the win - i ordered both and took leftovers home!
Best Brussels sprouts i have had in this city - ever!
I couldn't believe how cheap my bill was, too - specials during the week.
I hear they have trolley busses for an upcoming neighborhood pub crawl starting this Friday, too - you should be there but tip your bartenders - i do!
Thanks guys - it had been a day and I needed the grace and good service. 🌻
Atmosphere: 5
Food: 5
Service: 5
Matilda’s hired an angel and her name is Taylor. I was there with my family right after my son lost his wife- to cancer - at Advocate Illinois Masonic. Her care and concern was much more than any of us expected. She is truly a most caring and thoughtful person. And if you are reading this Taylor - thank you from the bottom of my heart and from all of my family members. And I will cherish my good luck charm forever.
Atmosphere: 5
Food: 5
Service: 5
Servers are so nice, food is amazing, and the chef is so talented and kind.
Atmosphere: 5
Food: 5
Service: 5
Excellent service! We went to Matilda to wait for our concert to start and had some amazing mocktsils. Our server was very friendly and personable.
Restaurantji Recommends
The food, atmosphere and staff are incredible. We love Matilda so much we went back 2 weekends in a row. Marlyn is the best, she always takes great care of us. We’ll continue to come back!
Atmosphere: 5
Food: 5
Service: 5
David was amazing and went above and beyond! The food was so delicious too, couldn’t recommend this place more!
Atmosphere: 5
Food: 5
Service: 5
Food was great, wine was delicious, and kitchen was very accommodating for our dietary restrictions. Our server Orlando was amazing! Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
There's a neon sign in the basement that has a naughty word on it. Also steepest stairs I've ever climbed - trust me I'm an expert on steep stairs.
We are from out of town, happened upon Matilda, and were pleasantly surprised. The Mediterranean salad was the best I ever had. Fresh, not stingy with the veggies, and simply delicious!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
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