Usually a good experience, but the heavy-set, older Hispanic woman who loudly mumbles into the intercom at night needs to speak better or be pulled from the drive-thru. Making it worse, she gets very mad when she's told that she can't be understood. There are so many employees here that speak clearly. Please give the mad mumbler another assignment. Thanx!
Atmosphere: 3
Food: 5
Service: 3
cody peters
2nd time I order thru the app, ordered hotcakes & sausage. no utensils or butter or syrup. Edit... the orange juice watered down 😠it's 6:43am and I should've gotten a happy meal cuz I'm sad
Food: 1
Service: 5
Julia Madero
Convinced to return. Thank you.
Atmosphere: 5
Food: 5
Service: 5
AZ Fryツ
They took forever to serve a 10 pc. McNuggets meal.
Atmosphere: 4
Food: 4
Service: 2
Julio Sosa
ain’t hard to give a lard soda if yall ain’t got no more shakes g
Atmosphere: 1
Food: 4
Service: 1
Chela Garcia
I ordered with the kiosk followed instructions, I took a number sat down. I waited 20 min for my food. The restaurant was empty, they said they called my number instead of bringing the food to my table like the instructions said. When I did received my food. I went back to the counter requested new fries, they were upset I asked but they gave me new fries. I then tried my drink, watered down, I requested a new drink. It tasted worse than the watered down one. I took it back, for a refund once again was treated like it was my fault. The "manager " was able to refund me the drink, however while she was refunding me, the staff was having a loud conversation amongst themselves about the issues I was having. She acknowledged the conversation was about me and my issues and said she will talk to them about it. No apologies. Finally one of the workers saw everything that went down and went to get me the manger in charge..... I wish that there was a resolution but he never came out to speak me.
Atmosphere: 4
Food: 1
Service: 1
Jeremy Eake
16 minutes for a single cheeseburger. I could have gotten it faster from a sit down restaurant.
Gregory Sullivan
When I came to get breakfast this morning, the young lady at the drive thru window taking the money was very rude and very nasty attitude. The 2nd lane cars were ordering and driving up to the window, after three cars I thought my speaker wasn't working. So I drove up to the window to place my order and that's when she let me have it. When I ask her name she closed the window.
Atmosphere: 2
Food: 5
Service: 2
Liborio Guerrero
The other day I talked to a manager there and I asked her about the situation with the crackheads begging for money there they said they called the cops and the Chicago Police department does not do nothing to help them to get rid of the people out of there on top of that the food there sometimes is even warm or not cold but not hot on top of that I try to reach out to the district manager believe her name is Gracie Griselda and I still haven't got a call to express my concerns people wait too long in those lines that's the biggest one one person on the drive-thru and when you tell them something about it they say they can't do nothing and the person to talk to is the district manager by the name of Gracie so maybe if she's reading this comment maybe McDonald's get to a person you all know how to get in touch if McDonald's is not going to treat Little village right get your establishment out of there we don't need you
Atmosphere: 1
Food: 1
Service: 1
Hector Soto
If I could give them Zero Stars I would, a few days ago the completely got myborder wrong, and this is not the first time, it's a recurring theme at this location, now I can't get my mobile order because I didn't check in which I did and the app wasn't letting me check in again, but the issue is they gave no help or solutions just that I can't get my order, This is my neighborhood McDonalds but I won't be coming back
They take me the order then they said that can not give me the order just because
Atmosphere: 1
Food: 1
Service: 1
Elizalde Silva
Very slow. Ordered two fries thru the drive thru and had to go inside to get them after waitinh for more then 10min
Atmosphere: 1
Food: 2
Service: 1
Ignacio Martinez Jr
When I got there, only one person was in front of me in line. When she was taken care of, the person behind the register left, and I had to wait a good while. Afterwards a different person came and took my order. And the wait to get the the order wasn't short, for what I ordered the wait seemed excessive. Over all the ordering process took to long.
Atmosphere: 4
Food: 4
Service: 3
frank oneill
Missing food from order on 2 occasions , checked receipt and did purchase items. Don't have time to back inside ..no more going here and they don't have root beer no more ?
Usually a good experience, but the heavy-set, older Hispanic woman who loudly mumbles into the intercom at night needs to speak better or be pulled from the drive-thru. Making it worse, she gets very mad when she's told that she can't be understood. There are so many employees here that speak clearly. Please give the mad mumbler another assignment. Thanx!
Atmosphere: 3
Food: 5
Service: 3
2nd time I order thru the app, ordered hotcakes & sausage. no utensils or butter or syrup. Edit... the orange juice watered down 😠it's 6:43am and I should've gotten a happy meal cuz I'm sad
Food: 1
Service: 5
Convinced to return. Thank you.
Atmosphere: 5
Food: 5
Service: 5
They took forever to serve a 10 pc. McNuggets meal.
Atmosphere: 4
Food: 4
Service: 2
ain’t hard to give a lard soda if yall ain’t got no more shakes g
Atmosphere: 1
Food: 4
Service: 1
I ordered with the kiosk followed instructions, I took a number sat down. I waited 20 min for my food. The restaurant was empty, they said they called my number instead of bringing the food to my table like the instructions said. When I did received my food. I went back to the counter requested new fries, they were upset I asked but they gave me new fries. I then tried my drink, watered down, I requested a new drink. It tasted worse than the watered down one. I took it back, for a refund once again was treated like it was my fault. The "manager " was able to refund me the drink, however while she was refunding me, the staff was having a loud conversation amongst themselves about the issues I was having. She acknowledged the conversation was about me and my issues and said she will talk to them about it. No apologies. Finally one of the workers saw everything that went down and went to get me the manger in charge..... I wish that there was a resolution but he never came out to speak me.
Atmosphere: 4
Food: 1
Service: 1
16 minutes for a single cheeseburger. I could have gotten it faster from a sit down restaurant.
When I came to get breakfast this morning, the young lady at the drive thru window taking the money was very rude and very nasty attitude. The 2nd lane cars were ordering and driving up to the window, after three cars I thought my speaker wasn't working. So I drove up to the window to place my order and that's when she let me have it. When I ask her name she closed the window.
Atmosphere: 2
Food: 5
Service: 2
The other day I talked to a manager there and I asked her about the situation with the crackheads begging for money there they said they called the cops and the Chicago Police department does not do nothing to help them to get rid of the people out of there on top of that the food there sometimes is even warm or not cold but not hot on top of that I try to reach out to the district manager believe her name is Gracie Griselda and I still haven't got a call to express my concerns people wait too long in those lines that's the biggest one one person on the drive-thru and when you tell them something about it they say they can't do nothing and the person to talk to is the district manager by the name of Gracie so maybe if she's reading this comment maybe McDonald's get to a person you all know how to get in touch if McDonald's is not going to treat Little village right get your establishment out of there we don't need you
Atmosphere: 1
Food: 1
Service: 1
If I could give them Zero Stars I would, a few days ago the completely got myborder wrong, and this is not the first time, it's a recurring theme at this location, now I can't get my mobile order because I didn't check in which I did and the app wasn't letting me check in again, but the issue is they gave no help or solutions just that I can't get my order, This is my neighborhood McDonalds but I won't be coming back
Service: 1
Restaurantji Recommends
Stale macgriddle. Nasty !!!!
Atmosphere: 2
Food: 1
Service: 2
They take me the order then they said that can not give me the order just because
Atmosphere: 1
Food: 1
Service: 1
Very slow. Ordered two fries thru the drive thru and had to go inside to get them after waitinh for more then 10min
Atmosphere: 1
Food: 2
Service: 1
When I got there, only one person was in front of me in line. When she was taken care of, the person behind the register left, and I had to wait a good while. Afterwards a different person came and took my order. And the wait to get the the order wasn't short, for what I ordered the wait seemed excessive. Over all the ordering process took to long.
Atmosphere: 4
Food: 4
Service: 3
Missing food from order on 2 occasions , checked receipt and did purchase items. Don't have time to back inside ..no more going here and they don't have root beer no more ?
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bacon Egg & Cheese Biscuit
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