Nice place for a quick stop. And my food was fresh.
Atmosphere: 4
Food: 5
Service: 5
Asan Mirza
Honestly, I have never in my life met such friendly, polite, and kind employees as at this McDonald’s.
Donald Crawford
For a McDonald’s it’s awesome. What’s really cool is that they haven’t jacked the prices up sky high at this location. You can still get a 2 cheeseburger meal for under $7 here which is unheard of anywhere else in this city (or really anywhere nowadays). I really appreciate that the franchise owner isn’t screwing everyone with pricing. Food always comes out hot and fresh, fries have never been soggy. Staff clearly take pride in their work here and I really respect that.
I live in Lakeview but when I want some McDonald’s, I hop on the brown line and ride it 30 minutes to get out here just to support this specific franchise. They seem to want to provide a good experience rather than just extract as much money from me as they possibly can like every other McDonald’s I’ve been to in the past few years.
Dining room is clean, bathrooms are clean. There are definitely some homeless people that hang around, but they’re very polite and keep to themselves. I respect that the staff treats them like people and seems to let them hang out in the lobby with a soda for a bit (provided they don’t cause a disturbance) rather than degrading them and treating them like pests. Love, compassion, and grace are powerful tools.
Food: 5
Service: 5
Kevin Bogue
It's McDonald's what can really be said? In this case, the location was clean and efficient. We were in and out in a few minutes and the food was as expected.
Atmosphere: 4
Food: 4
Service: 4
Xavier Browley
This is easily one of the nicest McDonald's that I have had the pleasure of eating at. Food is always fresh and service is always great!
Atmosphere: 5
Food: 5
Service: 5
Ramon Marquina
This place it's horrible n everything. Plus they don't care abut neighbors sleep time. They do deliveries 2 &3 am. N we make complaints with city& alderman. N they don't listen to them stop doing noise deliveries, we are neighbors who work next day whth insomnia o rueri.
Atmosphere: 1
Food: 1
Service: 1
Eugene
I’ve visited this McDonald’s a few times in the morning for breakfast, and my experience has always been great. I receive my order quickly, the staff is always very friendly, and the restaurant is consistently clean. The management and employees do an amazing job here. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Black child
If I could leave no stars I honestly would. The manager in the purple shirt and skimpy ponytail really thought she had time today to play with me After the register was malfunctioning and wouldn’t work she proceeded to tell me she had no solution for me and I would have to pay full price for my food after I requested to speak to her. I showed her proof of my coupon and my McDonald’s app. She then proceeded to yell at me and say bye and there is nothing she can do and slammed the drive-through window in my face after I asked her to clarify in a rude way why wouldn’t accommodate me . So I parked and walked in and asked two other employees who owned the establishment and they failed to give me the full info and contact info that I requested. It was not listed in the restaurant She then told her employees in Spanish to not service me or give me any information or to talk to me and waved her hand and told me to move out the way as if she was totally in the right! Super combative, super disrespectful and super unprofessional on every level. She absolutely demonstrated no leadership skills today and she absolutely does not deserve to be a manager of any establishment with that disposition she has Do not recommend ever eating at this establishment again or ordering anything from here. Find another McDonald’s to eat at!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Smith
Tried to order through Uber and this location cancel our order twice. If there’s an issue, they should call not cancel. Not the best way to handle a situation.
Atmosphere: 1
Food: 1
Service: 1
Maria R
This is the last time I come to this McDonald’s this is the 3rd time they forget to add barbecue sauce to my happy meals is there a shortage or something?I will be going to the Lawrence and Avers one from now on!
I love the food at these places I used to order food from all these places and used to pay for food for my family here as well my brother and my sister
Atmosphere: 4
Food: 4
Service: 4
Vincent Sarvida
The manager named Marilen seemed irritated when I just asked questions prior to ordering. When we got the meal we ordered there was no sauce for the nuggets and no extra fries as we ordered and was clearly indicated on the receipt. This was the 1st McDonalds that I have experienced bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Dui Trieu
Nice worker, but 3 young man with backpack drinking at the side where I was told to wait for my order. I'm scared as I'm with my baby
Samantha Delgado
They messed my order twice and the manager was really rude they forgot my drinks they should be paying attention when there taking orders
Atmosphere: 1
Food: 1
Service: 1
Gabs
The individuals working at this McDonald’s (Fernanda, Diana & Manager Frank) are some of the most disrespectful customer service I have ever come across. I wanted to put a formal complaint and the manager Frank refused to provide corporate number and threatened to call the police if I don’t leave. Little to their knowledge, I have everything recorded on video. I will love either the franchise owner or corporate agent to follow up with me.
Nice place for a quick stop. And my food was fresh.
Atmosphere: 4
Food: 5
Service: 5
Honestly, I have never in my life met such friendly, polite, and kind employees as at this McDonald’s.
For a McDonald’s it’s awesome. What’s really cool is that they haven’t jacked the prices up sky high at this location. You can still get a 2 cheeseburger meal for under $7 here which is unheard of anywhere else in this city (or really anywhere nowadays). I really appreciate that the franchise owner isn’t screwing everyone with pricing. Food always comes out hot and fresh, fries have never been soggy. Staff clearly take pride in their work here and I really respect that.
I live in Lakeview but when I want some McDonald’s, I hop on the brown line and ride it 30 minutes to get out here just to support this specific franchise. They seem to want to provide a good experience rather than just extract as much money from me as they possibly can like every other McDonald’s I’ve been to in the past few years.
Dining room is clean, bathrooms are clean. There are definitely some homeless people that hang around, but they’re very polite and keep to themselves. I respect that the staff treats them like people and seems to let them hang out in the lobby with a soda for a bit (provided they don’t cause a disturbance) rather than degrading them and treating them like pests. Love, compassion, and grace are powerful tools.
Food: 5
Service: 5
It's McDonald's what can really be said? In this case, the location was clean and efficient. We were in and out in a few minutes and the food was as expected.
Atmosphere: 4
Food: 4
Service: 4
This is easily one of the nicest McDonald's that I have had the pleasure of eating at. Food is always fresh and service is always great!
Atmosphere: 5
Food: 5
Service: 5
This place it's horrible n everything. Plus they don't care abut neighbors sleep time. They do deliveries 2 &3 am. N we make complaints with city& alderman. N they don't listen to them stop doing noise deliveries, we are neighbors who work next day whth insomnia o rueri.
Atmosphere: 1
Food: 1
Service: 1
I’ve visited this McDonald’s a few times in the morning for breakfast, and my experience has always been great. I receive my order quickly, the staff is always very friendly, and the restaurant is consistently clean. The management and employees do an amazing job here. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
If I could leave no stars I honestly would. The manager in the purple shirt and skimpy ponytail really thought she had time today to play with me
After the register was malfunctioning and wouldn’t work she proceeded to tell me she had no solution for me and I would have to pay full price for my food after I requested to speak to her. I showed her proof of my coupon and my McDonald’s app. She then proceeded to yell at me and say bye and there is nothing she can do and slammed the drive-through window in my face after I asked her to clarify in a rude way why wouldn’t accommodate me . So I parked and walked in and asked two other employees who owned the establishment and they failed to give me the full info and contact info that I requested. It was not listed in the restaurant
She then told her employees in Spanish to not service me or give me any information or to talk to me and waved her hand and told me to move out the way as if she was totally in the right! Super combative, super disrespectful and super unprofessional on every level. She absolutely demonstrated no leadership skills today and she absolutely does not deserve to be a manager of any establishment with that disposition she has Do not recommend ever eating at this establishment again or ordering anything from here. Find another McDonald’s to eat at!
Atmosphere: 1
Food: 1
Service: 1
Tried to order through Uber and this location cancel our order twice. If there’s an issue, they should call not cancel. Not the best way to handle a situation.
Atmosphere: 1
Food: 1
Service: 1
This is the last time I come to this McDonald’s this is the 3rd time they forget to add barbecue sauce to my happy meals is there a shortage or something?I will be going to the Lawrence and Avers one from now on!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love the food at these places I used to order food from all these places and used to pay for food for my family here as well my brother and my sister
Atmosphere: 4
Food: 4
Service: 4
The manager named Marilen seemed irritated when I just asked questions prior to ordering. When we got the meal we ordered there was no sauce for the nuggets and no extra fries as we ordered and was clearly indicated on the receipt. This was the 1st McDonalds that I have experienced bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Nice worker, but 3 young man with backpack drinking at the side where I was told to wait for my order. I'm scared as I'm with my baby
They messed my order twice and the manager was really rude they forgot my drinks they should be paying attention when there taking orders
Atmosphere: 1
Food: 1
Service: 1
The individuals working at this McDonald’s (Fernanda, Diana & Manager Frank) are some of the most disrespectful customer service I have ever come across. I wanted to put a formal complaint and the manager Frank refused to provide corporate number and threatened to call the police if I don’t leave. Little to their knowledge, I have everything recorded on video. I will love either the franchise owner or corporate agent to follow up with me.
Service: 1
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