The Latin supervisor was very rude to clients and employees. He has 0 customer service/interpersonal skills. His name is Sergio. The store was clean, though.
Terrible service. The sandwich really dry. The meat is over cook. I'd mobile order. The dinning area close for cleaning. I understand that but really hard to see sign. Not only me. A lot of people same too. Then I go to drive thru to say I have Mobile order. She looks like don't want to talk. Just keep pointing next window. And the lady in second window no idea what is my order. They don't know what they are doing.
Atmosphere: 1
Food: 1
Service: 1
Chris Halper
Slow and notnwell trained. When does McDonald's start to hire English speaking Americans? Not illegals.
Atmosphere: 1
Food: 1
Service: 1
Dyfed Richards
Terrible! Possibly one of the worst McDonald's I have ever been to. Everything was dirty. Order was wrong twice so we just gave up and ate what we were given. Chaos behind the counter.
Atmosphere: 1
Food: 2
Service: 1
Kreyxemns Steve Cuervo Velasquez
It’s ok
Atmosphere: 5
Food: 5
Service: 5
Charles Aldridge
Workers don't talk or understand English to well
Justin Mooney
They're fast and they don't make you wait
Atmosphere: 4
Food: 4
Service: 4
Craig Alexander (Craig N Them)
Store was a bit
Atmosphere: 3
Food: 4
Service: 5
Eliezer Vaz
The Best one
Y C
Absolutely terrible drive through service. The person taking the order was difficult to understand, and even worse at receiving the order. The manager needs to take a class on customer service and not be defensive and hostile. I may be wrong, but it appears as though they are employing illegal immigrants who want to work, which is great to some degree. However, they need to understand and communicate with the people they are serving. Sir, was it really necessary to be hostile and combative because I asked for additional salt? I had three orders. Also, when we got home, the sauce was missing.Finally, I should say I purposely went to that location because IN THE PAST, BEFORE THE STAFF CHANGES, I experienced perfect service, food was always fresh and quick service, and finally, all orders were prepared perfectly. Needless to say, I WILL NOT be returning and do not recommend this location at all.
I wouldn't call this an overall bad experience, but rather a misleading one. I ordered for my food to be brought to table 101 , but the rude imploee told me, "I AIN'T NO WAITRESS!... when I approached to see what was takin so long. I refused to leave a comment in person because of the hostile treatment. Whatever she's going through, I'm sorry that is so, but that's not an excuse to be foul tword customers.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, Sandwich, Cheeseburger, Fries
Duke
I am sitting in here right now Wednesday Feb.28,2024 @ 6:32 p.m.and we are freezing our BUNS OFF !!!!!!!!!!! It's like NO HEAT ON IN
Atmosphere: 1
Food: 3
Service: 1
Jaider Martinez
Classic Macdonald to get by wifi and bathrooms
NeNa Marie
To be honest for this location and is much money as this storage making they should be able to clean the restrooms at least once an hour and make sure that everything is nicely wiped down toilets mirrors and sinks ?
Brian Wheeler
I stopped in after ordering on the mobile app and was informed promptly and professionally by an employee that I ordered the same thing twice. She asked if it was a mistake and the app had indeed glitched and ordered twice. She was going to take the time to explain how I could get a refund on one through the app , but the manager overheard the conversation and wasted no time in refunding the second charge directly to my card via mobile wallet. The food was fresh , hot, and prepared with care, and ready before I could finish a text. Thanks again to this helpful employee and manager
The Latin supervisor was very rude to clients and employees. He has 0 customer service/interpersonal skills. His name is Sergio. The store was clean, though.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fries, Double Cheeseburger, Happy Meal
Terrible service. The sandwich really dry. The meat is over cook. I'd mobile order. The dinning area close for cleaning. I understand that but really hard to see sign. Not only me. A lot of people same too. Then I go to drive thru to say I have Mobile order. She looks like don't want to talk. Just keep pointing next window. And the lady in second window no idea what is my order. They don't know what they are doing.
Atmosphere: 1
Food: 1
Service: 1
Slow and notnwell trained. When does McDonald's start to hire English speaking Americans? Not illegals.
Atmosphere: 1
Food: 1
Service: 1
Terrible! Possibly one of the worst McDonald's I have ever been to. Everything was dirty. Order was wrong twice so we just gave up and ate what we were given. Chaos behind the counter.
Atmosphere: 1
Food: 2
Service: 1
It’s ok
Atmosphere: 5
Food: 5
Service: 5
Workers don't talk or understand English to well
They're fast and they don't make you wait
Atmosphere: 4
Food: 4
Service: 4
Store was a bit
Atmosphere: 3
Food: 4
Service: 5
The Best one
Absolutely terrible drive through service. The person taking the order was difficult to understand, and even worse at receiving the order. The manager needs to take a class on customer service and not be defensive and hostile. I may be wrong, but it appears as though they are employing illegal immigrants who want to work, which is great to some degree. However, they need to understand and communicate with the people they are serving. Sir, was it really necessary to be hostile and combative because I asked for additional salt? I had three orders. Also, when we got home, the sauce was missing.Finally, I should say I purposely went to that location because IN THE PAST, BEFORE THE STAFF CHANGES, I experienced perfect service, food was always fresh and quick service, and finally, all orders were prepared perfectly. Needless to say, I WILL NOT be returning and do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I wouldn't call this an overall bad experience, but rather a misleading one. I ordered for my food to be brought to table 101 , but the rude imploee told me, "I AIN'T NO WAITRESS!... when I approached to see what was takin so long. I refused to leave a comment in person because of the hostile treatment. Whatever she's going through, I'm sorry that is so, but that's not an excuse to be foul tword customers.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, Sandwich, Cheeseburger, Fries
I am sitting in here right now Wednesday Feb.28,2024 @ 6:32 p.m.and we are freezing our BUNS OFF !!!!!!!!!!! It's like NO HEAT ON IN
Atmosphere: 1
Food: 3
Service: 1
Classic Macdonald to get by wifi and bathrooms
To be honest for this location and is much money as this storage making they should be able to clean the restrooms at least once an hour and make sure that everything is nicely wiped down toilets mirrors and sinks ?
I stopped in after ordering on the mobile app and was informed promptly and professionally by an employee that I ordered the same thing twice. She asked if it was a mistake and the app had indeed glitched and ordered twice. She was going to take the time to explain how I could get a refund on one through the app , but the manager overheard the conversation and wasted no time in refunding the second charge directly to my card via mobile wallet. The food was fresh , hot, and prepared with care, and ready before I could finish a text. Thanks again to this helpful employee and manager
Atmosphere: 5
Food: 5
Service: 5