McDonald's
2005 W Chicago Ave, Chicago
(312) 226-4818
Recent Reviews
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The evening shift is so well staffed but they are lazy & only thing they do is gossip while customers wait in a long Queen in the drive through for simple orders
Horrible customer service.
My coffee wasn’t hot, and tastes watery.
The crew members need more couching in all areas and how to communicate with customers. And speak with respect.
Very poor customer service.
I made a dumb mistake in the drive thru and pulled to the side instead of the next window bc I misheard the person before. The woman who came out and brought me my food was so nice about it! If I were her I would have been fully annoyed at a lunch rush but no, if she was, she didn’t show it at all. I apologized for the mistake and she was just so nice and polite. I know this is small but kindness really just goes such a long way.
This has to be the STINGIEST McDonald’s I’ve ever been to. They purposely cover all their outlets so no one can charge their phone, a sauce limit, no free refills, a bathroom code that is only redeemable with receipt, and a 30 minute time limit to sit down and eat. Not only that but if you order ahead with the app it’s going to take 10 extra minutes when you arrive because their machine doesn’t automatically print out the orders
I love the morning staff at the drive thru they do a great job 😊
These fools are always forgetting something whenever I do drive-through. Ordered both the steak bagel breakfast MEAL and the big breakfast with pancakes and they forgot to add the hash browns for both meals to the bags. Didn’t find out ‘til I got home. Of course it’s McDonalds, but how do you want $15/hr and can’t even make sure my bag has everything that was ordered
Atmosphere: 3
Food: 3
Service: 1
Very nice place for food .
Atmosphere: 5
Food: 5
Service: 5
they are so stingy with sauces it’s actually crazy. mcdonald’s is a billion dollar company and they can’t even give 2-3 sauces when u ordered smth? disappointed. they say they can only give 1 sauce for free and the rest u have to buy. on the app it says free so it should be free. ik its just sauces but its unfair that some mcdonald’s locations give as many sauces u want and some give u only 1??? make it make sense.
Everywhere McDonald's gives you as much sauce as you want. Is there a manager at this McDonald's?? Look at how the employees work. If you ask for 2-3 sauces, they always give you 1. Today this guy says we can't have more than 1 sauce. What is this? You take the sauces home, McDonald's employee??? We pay for these sauces!!!!
Atmosphere: 1
Service: 1
They say the coffee machine is not working for 3 weeks
Service: 1
Restaurantji Recommends
This McDonalds is very clean and has a lot of places to sit which isn’t very common for McDonalds very often.
Atmosphere: 5
Food: 5
Service: 5
I ordered from uber eats and they never send me my order and they didn’t cancel the order
Good food
Atmosphere: 5
Food: 5
Service: 5
Come here almost everyday. They staff is so quick during their rush and get through it in a respectful way.
Parking: Their is only one entrance on Chicago Ave. If you find parking, great, but I highly recommend taking the drive thru just out of convenience
Food: 4
Service: 5
There is an old rude lady that is super rude to tge drivers . I wont deliver for this establishment again no matter how much it rings smh
Service: 1
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