Moe's Southwest Grill
750 S Halsted St, Chicago
(312) 355-3679
Recent Reviews
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the workers here were literally so nice and the girl with the lighter carmel hair with the darker complexion was a angel. so sweet and pretty definitely recommend 🙂🙂
Atmosphere: 5
Food: 5
Service: 5
Fantastic place - very friendly staff!
I had the most disgusting experience at this joint of yours. This is to inform you that the supervisor at this location (a Mexican guy) is a rogue and extremely rude. I order a chicken bowl with sides and toppings for no extra cost. The cashier charged me for a Homewrecker bowl, which was like $2 extra. I told her I did not order a Homewrecker and I did not order any topping, which comes at an extra cost; she opened the lid of the bowl to check if I got guac (which is extra). When she could not find any, she apologized and called her supervisor (the guy mentioned earlier). He quite aggressively wanted to convince me that because I ordered all the toppings, which are no extra cost, I should still pay extra, i.e., the price of the Homewrecker bowl. When I said but that is not what is mentioned on the menu board, he looked extremely pissed. He instantaneously refunded my card and refused to give me the food. This was both shocking and humiliating because I was asking to pay the fair price, and he was the person who should not have charged me extra for the food I did not order. The incident was so unexpected that I did not even get a receipt. So kindly do not ask for one. I only have a credit card receipt. I felt like I was humiliated and refused food because I caught this guy cheating me with my money. It is not a question of the amount of money (which is negligible in this case) but the integrity and behavior of your staff. Kindly take notice and take corrective measures, as you will lose further customers like myself who are an ardent fan of the chain but do not have any appetite left to go back.
Atmosphere: 1
Food: 1
Service: 1
Moes southwest Grill will be opening August 26 for the start of the semester,
Hours
Monday: 9am-7pm
Tuesday: 9am-7pm
Wednesday: 9am-7pm
Thursday: 9am-7pm
Friday: 9am-6pm
Saturday: CLOSE
Sunday: CLOSE
Atmosphere: 5
Food: 5
Service: 5
Disappointed to see this location closed at 12:30 pm on a Wednesday. The posted hours say they should be open.
If we could give 0 stars that’s what this place deserves, when you order food it shouldn’t be burnt or cold or not even cooked. Avoid this place like the plague if at all possible.
Food: 1
Service: 1
Every time I go. Always closed lol get a real location and be open.
Atmosphere: 1
Service: 1
Uncooked chips, subpar burrito, poor service. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
I'd give a zero if I could. We drove over 45 minutes to try out Moe's swg and its closed. Your website said your open until 9pm. Attention to detail goes a long way. Wasted time and money. 4pm on Saturday 2/10.
Atmosphere: 1
Service: 1
It's
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Terrible. I wish I could give them 0 stars. Their website says it’s open until 9pm, but it’s a total lie. When we arrived at 6:33pm the very rude employee told us that they close at 6:30pm. They then proceeded to close the gate on us and rushed us out. Never coming back- I’d rather drive to the one that’s 45minutes away.
Atmosphere: 1
Service: 1
Great food and the service is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Super yummy and not too expensive place for lunch!! The server on the cold side seemed irritated when I asked for lettuce, tomato, cilantro, and onions, but then the cashier was so sweet and was incredibly kind to all the customers.
Atmosphere: 5
Food: 5
Service: 4
Amazing food would recommend there bowls, so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Bowl
Food tastes like plastic. Got stomach ache after.
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