Monarca P.L.A.C.E 7
4553 S Ashland Ave, Chicago
(872) 444-5019
Recent Reviews
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Friendly amd good service
Very happy with my experience. Best pambazos I’ve ever had! Very delicious. Would definitely go back to try something different.
I had a pretty terrible experience today. Ordered my food at 11:25 AM and by 1:35 PM it still hadn't shown up. The order tracker I received still said my order was being processed. Two ours for three tacos? The eta texted to me was 12:25 -12:35 PM. I repeatedly called the restaurant and they never picked up. It's just an automated message that says they aren't available and to call back later. I couldn't even ask them where my food was since I had no other communication from them about it - NOR could I even ask for my money back on food I didn't get. I just wanted to eat lunch and I couldn't drive over there to pick it up. I eventually got ahold of Grub Hub and they issued me a full refund, thankfully. First time I tried this place. I cannot recommend it nor can I even say that they will answer their phone when you don't receive it OR that you will actually receive your food. 872/444-5109Never received a call from the restaurant since this happened and no follow up on my review... zero stars for my first experience and definitely my last there.
They changed their number, put the number correctly
I had a pretty terrible experience today. Ordered my food at 11:25 AM and by 1:35 PM it still hadn't shown up. The order tracker I received still said my order was being processed. Two ours for three tacos? The eta texted to me was 12:25 -12:35 PM. I repeatedly called the restaurant and they never picked up. It's just an automated message that says they aren't available and to call back later. I couldn't even ask them where my food was since I had no other communication from them about it - NOR could I even ask for my money back on food I didn't get. I just wanted to eat lunch and I couldn't drive over there to pick it up. I eventually got ahold of Grub Hub and they issued me a full refund, thankfully. First time I tried this place. I cannot recommend it nor can I even say that they will answer their phone when you don't receive it OR that you will actually receive your food. 872/444-5109Never received a call from the restaurant since this happened and no follow up on my review... zero stars for my first experience and definitely my last there.
Everything seems to be fine, but there are some staff that needs to observe but still good customer service!!
I feel the need to modify my review which used to be four stars, but now I'm going to reduce it down to two and here is why... Place seems to always be closed when I stop by these days. But then I'll drive by on other days and then you're open? So I just never know if I should make the trip to come here, because I never know if it's open. And the times that I try calling, your voice message inbox is full and then it hangs up on me, so I can't even leave a message. Please post what your hours actually are both here on Google and on your front door so we all know when you are open. Thank you!
Good food
I went to this place apart of a class field trip. From the moment I stepped into the restaurant, the ambiance was not the best. Our food was ordered (Steak Burrito) and after about an hour and a half, it was served mildly warm. I personally didn't appreciate the cold attitudes of the staff, etc.
En los deliveris se tardan demasiado la comida llega fría y sinpre seles olvida mandar salsa y quien toma las órdenes son puras personas incompetentes no delos recomiendo
Restaurantji Recommends
We got there at noon and i don't know what time it opens but they only had pork skins in green sauce (stew) and fideo soup for the comida corida thats why we went there. They kinda took long to get us our food. It was really good once we got our food and they got handmade tortillas. Service was good. Great salsa. Their sala taste like it was roasted and hot.
The food here is the bomb. Best pambazos in chicago. Try them so you know im not lying.
They catered once for my job. The food is very good. I really like the al pastor tacos.
Great family owned spot with delicious food.
Well, this was "my" first visit here and I'd come along with my cousin who'd been here before. The place was quiet but clean. We ordered 6 soft shelled steak tacos and they were delicious. 2 different types of sauces came with our order. Meat was tasty and tender. Everything was freshly made. The customer service was superb. I can't wait to go back and when I do I'm gonna have some Cilantro sprinkled on top.
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