It is the worst fast food place in Chicago that I have ever gone to buy, specifically this place, terrible service, the employees are really very unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Sofía Salazar
Kind and attentive employee I visited this location over the weekend, expecting it to be crowded and messy due to holiday shopping. To my surprise, it was very clean, and the service was fast. The highlight of my visit was an employee, Wang, who went above and beyond. When I sat down, I realized I’d forgotten a straw, but before I even got up, Wang handed me one. He was incredibly attentive, offering napkins and straws to others and keeping the soda fountain spotless. His dedication really stood out. Kudos to Wang!
Atmosphere: 5
Food: 4
Service: 5
Tony Streano
I usually don't review chains. They are what they are. HOWEVER, when they don't deliver what they promise, I have to say something. I online ordered a plate with two items. I walked to the location before the ready time and was expecting to wait a minute or two for the order. When I arrived, I was told one item was not ready. I RECEIVED A TEXT THAT MY PLATE WAS READY WHILE I WAS IN THE LOCATION. But no... I had to wait another 20 minutes for teriyaki chicken. The place was NOT slammed. I didn't realize that teriyaki chicken took so long. It was obviously NOT a priority. I usually really like Panda. This location is a bit below standards.
Atmosphere: 3
Food: 3
Service: 2
Alondra Salazar
Did I order cabbage or lo mein? There is nothing I hate more than this. Get it together.
Atmosphere: 3
Food: 1
Service: 3
Kwality4k
I recently visited a Panda Express location and had a mixed experience. While the store was clean and well-maintained, I was disappointed by the lack of customer service. When my colleague and I entered, we weren't greeted, even though other customers who came in after us were acknowledged. It took a long time for our order to be taken, and I noticed other customers experiencing delays as well.
Due to this, I decided not to place an order, although my colleague went ahead with theirs. It's unfortunate because I had hoped for a better experience, but based on this visit, I don't think I'll be returning to this location. The customer service definitely needs improvement.
Atmosphere: 1
Food: 1
Service: 1
mohammed sameer khan
Very slow stuff. I waited for my order for 30mins
Service: 1
Ricardo Lara
Super impressed by the employee Jesse wow she runs that frontline serving customers like a queen. Beautiful personality and she definitely works hard. Don't lose her she indeed is the face of your location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Shahan Noorani
May be the last time I ever visit this location. We stopped in for lunch and both my mother’s and my stomach got upset afterwards. Food quality was not good and half the food stations were empty.
Atmosphere: 2
Food: 1
Service: 2
Jimmy Anilledem
The food is burnt, very dirty, they need to be more aware of cleanliness and ensuring that their food does not burn and have more variety.
Atmosphere: 1
Food: 1
Service: 4
Fer
zay, the girl named like that who serves... she treats customers very badly, she rudely told us to stand in line 2 times and wait... then they gave us the wrong food and she touched my wife in an abusive manner to take away a dinner plate that they gave her … I am a panda client once a week and I will never return again thanks to this girl
poor service, the person working at the reception does not understand 90 percent of
Atmosphere: 4
Food: 1
Service: 1
Gorgie Narvaez
Orange chicke my favorite
Atmosphere: 5
Food: 5
Service: 5
Kevin Nugent
Older woman who manages/owns The place is very rude and stingy. Gives very small portions. Food is dry and overcooked
Atmosphere: 1
Food: 2
Service: 1
Matt Holmes
What's with nobody here wearing gloves when they serve you? One time a lady took payment then immediately started trying to serve me food. I had to ask her to wear gloves. I don't want you handling someone's dirty cash then touching my food!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: The Original Orange Chicken, Chow Mein
It is the worst fast food place in Chicago that I have ever gone to buy, specifically this place, terrible service, the employees are really very unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Kind and attentive employee
I visited this location over the weekend, expecting it to be crowded and messy due to holiday shopping. To my surprise, it was very clean, and the service was fast. The highlight of my visit was an employee, Wang, who went above and beyond. When I sat down, I realized I’d forgotten a straw, but before I even got up, Wang handed me one. He was incredibly attentive, offering napkins and straws to others and keeping the soda fountain spotless. His dedication really stood out. Kudos to Wang!
Atmosphere: 5
Food: 4
Service: 5
I usually don't review chains. They are what they are. HOWEVER, when they don't deliver what they promise, I have to say something.
I online ordered a plate with two items. I walked to the location before the ready time and was expecting to wait a minute or two for the order.
When I arrived, I was told one item was not ready. I RECEIVED A TEXT THAT MY PLATE WAS READY WHILE I WAS IN THE LOCATION. But no... I had to wait another 20 minutes for teriyaki chicken. The place was NOT slammed. I didn't realize that teriyaki chicken took so long. It was obviously NOT a priority.
I usually really like Panda. This location is a bit below standards.
Atmosphere: 3
Food: 3
Service: 2
Did I order cabbage or lo mein? There is nothing I hate more than this. Get it together.
Atmosphere: 3
Food: 1
Service: 3
I recently visited a Panda Express location and had a mixed experience. While the store was clean and well-maintained, I was disappointed by the lack of customer service. When my colleague and I entered, we weren't greeted, even though other customers who came in after us were acknowledged. It took a long time for our order to be taken, and I noticed other customers experiencing delays as well.
Due to this, I decided not to place an order, although my colleague went ahead with theirs. It's unfortunate because I had hoped for a better experience, but based on this visit, I don't think I'll be returning to this location. The customer service definitely needs improvement.
Atmosphere: 1
Food: 1
Service: 1
Very slow stuff. I waited for my order for 30mins
Service: 1
Super impressed by the employee Jesse wow she runs that frontline serving customers like a queen. Beautiful personality and she definitely works hard. Don't lose her she indeed is the face of your location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
May be the last time I ever visit this location. We stopped in for lunch and both my mother’s and my stomach got upset afterwards. Food quality was not good and half the food stations were empty.
Atmosphere: 2
Food: 1
Service: 2
The food is burnt, very dirty, they need to be more aware of cleanliness and ensuring that their food does not burn and have more variety.
Atmosphere: 1
Food: 1
Service: 4
zay, the girl named like that who serves... she treats customers very badly, she rudely told us to stand in line 2 times and wait... then they gave us the wrong food and she touched my wife in an abusive manner to take away a dinner plate that they gave her … I am a panda client once a week and I will never return again thanks to this girl
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
When you are hungry and in a hurry, why not?
Atmosphere: 4
Food: 4
Service: 4
poor service, the person working at the reception does not understand 90 percent of
Atmosphere: 4
Food: 1
Service: 1
Orange chicke my favorite
Atmosphere: 5
Food: 5
Service: 5
Older woman who manages/owns The place is very rude and stingy. Gives very small portions. Food is dry and overcooked
Atmosphere: 1
Food: 2
Service: 1
What's with nobody here wearing gloves when they serve you? One time a lady took payment then immediately started trying to serve me food. I had to ask her to wear gloves. I don't want you handling someone's dirty cash then touching my food!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: The Original Orange Chicken, Chow Mein
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