This is embarrassing for them. I eat at Panera regularly but wouldn't ever if this was the kind of experience I had more than just once.
Avocado toast. They had one job: sprinkle with everything bagel seasoning. That's it. They put pepper on it. I waited 15 minutes for this. I ate more than half of it, but I'm mad they took my money.
They look to be severely understaffed since there were 15 people waiting and the counter was scattered with a dozen cups and bags people hadn't claimed.
Atmosphere: 1
Food: 1
Service: 1
Monica G-H
Super busy. Is inside of the hospital. We came to visit my grandpa and we got a little hungry. We came to Panera bread and got a sandwich and a smoothie, it was lot of people of course. Sandwich was good and my mom really liked the smoothie. This place get busy so needs to be cleaned more often.
Atmosphere: 3
Food: 5
Service: 3
Alyssa Avvery12
Always room for improvement but overall pretty good
Atmosphere: 4
Food: 5
Service: 4
sonia lopez
What’s up with the food in this place? A well know food place but short in ingredients, cheese that taste nasty, expensive place???? Come on managers step up & do your job. The employees are not to blame, they’re great people. 😞 we need good fresh tasty food.
Atmosphere: 5
Food: 2
Service: 5
Shanya K
I cam to panera today with my grandad and it was terrible. First of all I needed get food for my mom cause she is staying is the hospital, so I came to panera on the 4th floor and the black guy taking my order was so terrible. My grandad was simply asking what was in the sandwich and the guy gave so much attitude about how we can just read the stuff, and I was super pissed off cause I need to check what was in the sandwich cause of allergy reasons and some of it I didn't even understand what was even in the sandwich. Also we asked for a empty cup cause we wanted to split our coffee and the guy made such a fuss and attitude on it and kept getting my nerves. Never coming here again! So racist!
Atmosphere: 2
Food: 2
Service: 1
Neel Jhobalia
This is the worst Panera in the city if not the state. Food is rarely made right and they skimp on ingredients.
But the MOST infuriating thing is that they run out of coffee. This happens like every 30 minutes, EVERY DAY. And then 6-7 of us are standing around like zombies waiting for them to brew more. Sometimes you have to wait 15-20 minutes. And they shoot you daggers or give attitude if you ask what's going on, so it's better to just stand there like an idiot and hope they notice.
I've complained to corporate but they didn't do anything other than offer me a gift card...which i refused.
FIX YOUR STORE.
Atmosphere: 2
Food: 3
Service: 1
Cheri Mckee
Let Say This U have lots of Black Americans people work in Panera in Rush Hospital They Wear Fake Hair To There ButtockNot Cover Up Hair Every where Need Tune Down With Hair Cover Hair Hat Is Not Cover Hair All In Food Get On Top Of hair Issue That A Big Problem The Fake Hair???
Atmosphere: 2
Food: 2
Service: 2
Lizette. Morales
Cashier was nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Crying Jordan
(Patrick)First time ever eating from Panera so I was pretty unsure of what to get besides what was being shown on the commercial. And that was the spicy steak bagel.The staff were very friendly, helpful. And oh yeah broccoli cheddar soup 🔥10 out of 10
Atmosphere: 5
Food: 4
Service: 5
aarlet esmé
Ordered the Mediterranean veggie sandwich & about 2-4 hrs later had food poisoning 😩 all while at a hospital stay with my baby… it made it impossible to care for my baby while being in and out of the bathroom it was such an inconvenience! Someone needs to re-check sanitation and food handling since this doesn’t seem to be the first occurrence 🤢 disappointing because you would think a hospital would be on top of these things
Overnight stay at hospital and order this literally 2 hours after eating we got food poisoning
Brittany M Wilson
I order here periodically and my order is wrong in some way or another about half the time, including serving the wrong soup, forgetting the chicken in the chicken Caesar salad, etc. The lettuce inside the salads or sandwiches is often wilted. Posting this comment with hope it somehow improves the service, but won't be holding my breath as the people who work there generally do not give the impression they would like to do better.
Food: 2
Service: 1
Dr.A “DA”
Always the best 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Michael Crabtree
Would give 0 stars if possible.. first when ordering they were out of every bread basically.. only options left were what everyone else didn’t want. Then the soup my wife order was cold, took it back to the counter and was told to use the microwave behind me… When eating the soup I had warmed up my self, some lady thought it was appropriate to take her socks and shoes off at the table across from us.. absolutely disgusting experience, will go out of my way to not recommend. Good waste of $30 for food I had to heat up myself
This is embarrassing for them. I eat at Panera regularly but wouldn't ever if this was the kind of experience I had more than just once.
Avocado toast. They had one job: sprinkle with everything bagel seasoning. That's it. They put pepper on it. I waited 15 minutes for this. I ate more than half of it, but I'm mad they took my money.
They look to be severely understaffed since there were 15 people waiting and the counter was scattered with a dozen cups and bags people hadn't claimed.
Atmosphere: 1
Food: 1
Service: 1
Super busy. Is inside of the hospital. We came to visit my grandpa and we got a little hungry. We came to Panera bread and got a sandwich and a smoothie, it was lot of people of course. Sandwich was good and my mom really liked the smoothie. This place get busy so needs to be cleaned more often.
Atmosphere: 3
Food: 5
Service: 3
Always room for improvement but overall pretty good
Atmosphere: 4
Food: 5
Service: 4
What’s up with the food in this place? A well know food place but short in ingredients, cheese that taste nasty, expensive place???? Come on managers step up & do your job. The employees are not to blame, they’re great people. 😞 we need good fresh tasty food.
Atmosphere: 5
Food: 2
Service: 5
I cam to panera today with my grandad and it was terrible. First of all I needed get food for my mom cause she is staying is the hospital, so I came to panera on the 4th floor and the black guy taking my order was so terrible. My grandad was simply asking what was in the sandwich and the guy gave so much attitude about how we can just read the stuff, and I was super pissed off cause I need to check what was in the sandwich cause of allergy reasons and some of it I didn't even understand what was even in the sandwich. Also we asked for a empty cup cause we wanted to split our coffee and the guy made such a fuss and attitude on it and kept getting my nerves. Never coming here again! So racist!
Atmosphere: 2
Food: 2
Service: 1
This is the worst Panera in the city if not the state. Food is rarely made right and they skimp on ingredients.
But the MOST infuriating thing is that they run out of coffee. This happens like every 30 minutes, EVERY DAY. And then 6-7 of us are standing around like zombies waiting for them to brew more. Sometimes you have to wait 15-20 minutes. And they shoot you daggers or give attitude if you ask what's going on, so it's better to just stand there like an idiot and hope they notice.
I've complained to corporate but they didn't do anything other than offer me a gift card...which i refused.
FIX YOUR STORE.
Atmosphere: 2
Food: 3
Service: 1
Let Say This U have lots of Black Americans people work in Panera in Rush Hospital They Wear Fake Hair To There ButtockNot Cover Up Hair Every where Need Tune Down With Hair Cover Hair Hat Is Not Cover Hair All In Food Get On Top Of hair Issue That A Big Problem The Fake Hair???
Atmosphere: 2
Food: 2
Service: 2
Cashier was nice and friendly
Atmosphere: 5
Food: 5
Service: 5
(Patrick)First time ever eating from Panera so I was pretty unsure of what to get besides what was being shown on the commercial. And that was the spicy steak bagel.The staff were very friendly, helpful. And oh yeah broccoli cheddar soup 🔥10 out of 10
Atmosphere: 5
Food: 4
Service: 5
Ordered the Mediterranean veggie sandwich & about 2-4 hrs later had food poisoning 😩 all while at a hospital stay with my baby… it made it impossible to care for my baby while being in and out of the bathroom it was such an inconvenience! Someone needs to re-check sanitation and food handling since this doesn’t seem to be the first occurrence 🤢 disappointing because you would think a hospital would be on top of these things
Restaurantji Recommends
Overnight stay at hospital and order this literally 2 hours after eating we got food poisoning
I order here periodically and my order is wrong in some way or another about half the time, including serving the wrong soup, forgetting the chicken in the chicken Caesar salad, etc. The lettuce inside the salads or sandwiches is often wilted. Posting this comment with hope it somehow improves the service, but won't be holding my breath as the people who work there generally do not give the impression they would like to do better.
Food: 2
Service: 1
Always the best 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Would give 0 stars if possible.. first when ordering they were out of every bread basically.. only options left were what everyone else didn’t want. Then the soup my wife order was cold, took it back to the counter and was told to use the microwave behind me… When eating the soup I had warmed up my self, some lady thought it was appropriate to take her socks and shoes off at the table across from us.. absolutely disgusting experience, will go out of my way to not recommend. Good waste of $30 for food I had to heat up myself
Atmosphere: 1
Food: 1
Service: 1
1.90 for a bagel, 1.70 to put cream cheese on it
Atmosphere: 1
Food: 1
Service: 4
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