Panera Bread
1 E Erie St, Chicago
(312) 646-5960
Recent Reviews
I’m here almost every day because of the sip club membership. Moneys been tight recently, and as a daily coffee drinker, it’s saved me a lot. I have nothing but good things to say about the employees here. I am absolutely appalled at their working conditions — short staffed, rude customers, and cramped working area (this is a Panera “to go”, and it’s teeny tiny!). Whenever i go in, no matter the time of day, the proportion of orders to customers is so unfair to the...
Customer service is atrocious, I got my order and returned to ask for it to be fixed. I stood at the register for 10 minutes while workers passed me and didn’t offer to help. I ended up having to interrupt their conversations to ask for assistance
I recently picked up an order from Pannera Bred and was impressed by the fresh selection and appealing concept. However, my order included a soup that I hadn’t requested, another item was missing, and when I asked if forks were included in the salad bag, I felt the response from the staff was a bit unfriendly. I’m sure this was just an isolated incident, and overall I appreciate the quality of the food. With a little extra warmth, my experience would be absolutely perfect.