Papa Johns Pizza

230 W Division St, Chicago
(312) 266-2447

Recent Reviews

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Richard Rivera Garcia

Pretty baller to be waiting 20+ minutes hearing all the drama, btw if you dating one of the workers one of them think you're slow, not my words.

Atmosphere: 1

Food: 1

Service: 1

Mohammed Zabee Ahmed Ali

Worst experience with staff I was waiting for my order when I came here no is coming to the counter they intentionally ignoring even when I called someone they didn’t respond worst and worst if the manager see my review take action on your employees

Atmosphere: 1

Food: 1

Service: 1

Kami Adeleye

Very rude and pizza took hours to make, let alone deliver. Ended up canceling my order instead

Atmosphere: 1

Food: 1

Service: 1

Edgar Avila

Might be the worst experience ive ever had, this place closes their online ordering hours before before they close. Then when you want to be nice and order in person for a pizza, they tell you order online acting like they don’t know what they did. I tried being nice about it, but the so called “manager” on 10-4-25 was so rude for no reason because I asked for a pizza she called the cops, even when there was no need. It was just very depressing because I was just asking for a simple order WAY before they closed and I was so disrespected. Theres a reason this place is rated so poorly,

Service: 1

Leighann Carr

So I ordered two large pizzas and a 2 L of Pepsi and the pizzas got delivered to my hotel and the 2 L of Pepsi did not get delivered so I called the store back and asked them if they could refund it or deliver it and they said that they would have it delivered, and I waited an hour and they never delivered it. Then I called the store back again and asked to speak to the manager just asking if they were still planning on delivering the 2 L or if I could just go ahead and get a refund and he said no ma’am, you may not get a refund and we have talked to your boyfriend which my boyfriend is not even On this vacation and they told me that they had two deliveries before they would deliver my Pepsi 2 L and he told me that he would not give me the district manager‘s phone number after I ask him for the phone number to speak to to ask what they were going to do to resolve this issue I also asked for the corporate phone number and he told me no I will not give that to you and he hung up on me and was very rude and disrespectful. I do not appreciate This type of business and I just wanted my 2 L of Pepsi or a refund. That’s it something that I paid for I deserve to receive or get a refund for not receiving what I ordered and paid for. I would not suggest ordering anything from this establishment. This is the worst Papa John’s in the United States of America. Please be aware and do not order from this Papa John’s. If I could give it below one star, I definitely would the manager of this store. Very disrespectful and I will be getting a hold of corporate. I will investigate to get the phone number so that I can contact my lawyer and figure out how I can sue. This is ridiculous and this is a scam and they need to be put out of business and the manager needs to be fired. What a disgrace To this business to have a manager who disrespects and hangs up on people like this and tells lies so believe every bad review that you read on here because I can guarantee you they’re all absolutely true and not exaggerated. What a disappointment.

Rahman Sulaimanov

the worst experience I had in my life was this place

Atmosphere: 1

Food: 1

Service: 1

Christian Craig

It’s almost impressive how bad this place is. I can’t figure out how the Papa John’s brand allows them to stay open. The service is soooooooo bad. Prepare to wait hours for your food and don’t expect it to be prepared or handled well. Haven’t ordered from here in a few years, decided to again and nothing has changed. Took 2+ hours to get a small pizza and breadsticks.

Atmosphere: 1

Service: 1

Canan Sabuncu

Staff has extremely bad attitude. Also you can barely see the toppings on pizza. Don’t order even this location is close to you. Big mistake

Atmosphere: 1

Food: 3

Service: 1

Isabel Lee

We got the wrong order so we tried to call the store and were put on hold for 20 mins. We then called customer service, and the store hung up on customer service as well. No refund/dinner in sight.

Atmosphere: 1

Food: 1

Service: 1

bernard paisley

AHSOME PIZZA 🍕 😋 😍!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Breadsticks, Pizza

Rhea Lyn

I wish I could give this zero stars.
This is slop

Food: 1

Service: 5

Recommended dishes: Pizza

rana kara

Worst pizza experience I went today to order pizza the staff doesn’t wear gloves and the one in cashier she is the one who orepare my cheese bites with no gloves plus I ordered half cheese half vegetable then when I open it it was pepperoni and I never mention that and never eat pepperoni in all my life I drive back to return it and they start argue that I did say pepperoni I told them I never eat pepperoni in all my life at the end they change it , it was so bad pizza it was not well done so bad

Marta Babii

I work in delivery and came here for the first time today to pick up an order. The man at the counter was extremely rude and impolite to me. I had no choice but to cancel the order, even though it wasn’t in my best interest, just because of your employees’ incompetence. Do you even know how your staff communicates with customers?

Atmosphere: 1

Service: 1

Jelly Axolotls

Your average Papa John's, the general manager working the store, Don, was pleasant, food was decent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks

Zübeyir Aksüzek

One of the employees was racist and disrespectful I don't know his name

Atmosphere: 1

Food: 1

Service: 1

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