Paulo Gelato & Chocolate

Literally the best Gelato Ive ever had
Must try the White chocolate Yuzu and Mango Yuzu

Best gelato in the city!! A weekly favorite

this place rocks! lovely staff, cute patio, amazing gelato

Gelato was great. However, sadly with such terrible and unfriendly service there’s no way I’ll return for another scoop. Training the staff to be polite and welcoming can go a long way!

Miglior gelato a Chicago! The pistachio is perfection as is the mango. Will become a regular Sunday evening event until the season ends! The line out the door is worth it.

Best ice cream/gelato place in Chicago, in my opinion. Flavors are really rich but not overpowering, and the texture is perfect. We had 75% chocolate, Trio, pistachio, and cookies and cream. The Trio and pistachio were my favorites, but all were good. Also had good people-watching. Will go back for sure. (And, so you won't be caught off-guard: it's definitely not cheap. But worth it.)

I love this gelato shop because everything is made from scratch with organic ingredients! It’s definitely worth visiting!!

I was debating between a one or a two star. This could be the top ranked gelato places in Chicago but will be out of business in a suburb close to Rome within 2 days. For more than $13, you’ll get an overcooked and hard cone that lacks any flavors whatsoever. And the best way that I can describe the gelato is that it tastes like it’s made from milk and cream with some sweetness but lacking any other flavors that they’re supposed to taste like. Note: nothing tastes like good quality, don’t know why they keep saying it’s natural and no additives. Not sure how it got the reviews it has.

Edit: all natural does not mean no flavor — it means either there’s not enough of that ingredient, or some cheap stuff is used that barely has any taste. The pistachio flavor barely had a hint of milk and cream and no creaminess or nuttiness from pistachios at all. I also had Trio which had chocolate and peanut butter. That one had plenty of flavors —and frankly hard to screw up and cheap to get, except it’s also sold at a ripoff price. (Trader Joe’s chocolate recipe might also be created in Europe eg Belgium? And I’m sure their cocoa beans are sourced throughout the world. Also, I’m pretty sure cocoa powder is all natural too, even if you used some). Many gelato places I had in Spain UK Italy all have all natural flavors, the moment you try it you can taste the nuts, the natural aroma and richness and no weird aftertaste. Hope future customers stay away and save your money.

Probably top five gelato in Chicago—which, let’s be real, is a low-stakes competition. If this spot opened in Rome, it wouldn’t last 2 days; in NYC, maybe 2 weeks?

$14 for a cone with two flavors feels like airport prices. The cone itself? Over-toasted. Flavors? Wouldn’t leave a mark on your memory. For windy city gelato, Amorino feels like a safer bet.

For world-class gelato, we'll have to travel further—Gentile in Brooklyn, Come il Latte in Rome, or any random spots in a Rome suburb will blow this place out of Lake Michigan.

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⭐️⭐️⭐️⭐️⭐️ “Undeniably the Best Gelato in Chicago – A World-Class Artisan Experience”

If you’re looking for the best gelato in Chicago, look no further than Paulo Gelato Atelier. This isn’t your average ice cream shop — it’s a true artisan gelato experience that instantly transports you to Italy from the first bite.

The flavors are absolutely unforgettable. I ordered their pistachio gelato, and it was the best I’ve had anywhere in the world — smooth, rich, and made with real Sicilian pistachios. Every flavor is made in-house, fresh daily, with real Italian ingredients and no preservatives. This is handcrafted gelato at its highest level.

This place deserves international recognition. I’ve visited the most talked-about gelato shops in Rome, Florence, Paris, and NYC — and Paulo Gelato Atelier is in a league of its own.

If you’re searching for:
• artisan gelato near me
• real Italian gelato
• or the next Chicago food gem to fall in love with…

Don’t miss this place. It’s more than dessert. It’s legacy.

Very good artisanal ice cream, the best in town! (and I am Italian :)) Dubai Pistachio is a must try!

Really expensive and the scoops were so tiny 😒 my cone also wasn’t crispy. The worker could have been friendlier too.

Cute storefront with delightful, small-batch flavors and friendly staff. Appreciated that they had classic gelato along with vegan and keto options. We tried the strawberry sorbet, burnt butter vanilla, and the special Dubai Bar and would happily order them again. There’s a sunny side patio to enjoy your treats, and it seems to be dog-friendly. Can’t wait to make another visit!

Paola Gelato: A Sweet Escape with Exceptional Service
Paola Gelato is a delightful haven for anyone craving an authentic taste of Italy, right here in Chicago. From the moment you step through the door, the inviting aroma of fresh ingredients and the vibrant display of colorful gelato beckon you into a truly charming space. The atmosphere is bright and welcoming, perfect for a quick treat or a leisurely indulgence.
Without a doubt, the star of the show at Paola Gelato is the gelato itself. It is, quite simply, great gelato. Each flavor we sampled was incredibly rich, creamy, and bursting with true-to-life taste. Whether it was the intense dark chocolate, the refreshing pistachio, or a seasonal fruit sorbet, the quality shone through in every spoonful. The texture is perfectly smooth, melting exquisitely on the tongue, a true testament to traditional artisanal methods. It's clear that a lot of care and high-quality ingredients go into every batch.
Beyond the delicious frozen treats, the experience is significantly enhanced by the exceptional staff. Every team member we encountered was genuinely friendly, patient, and eager to offer samples, helping us navigate the enticing array of flavors. Their enthusiasm for the product and their genuine helpfulness made the visit even more enjoyable. They were knowledgeable about the different options and quick to serve, making for a seamless and pleasant interaction.
In conclusion, Paola Gelato is a must-visit. With truly great gelato that satisfies every craving and a staff that makes you feel incredibly welcome, it stands out as a top-tier spot for a sweet escape.

best pistachio gelato i've ever had. very nice workers and good vibes.