They have the worst customer service I was told my food would be ready in 15min I left work In 20min and it took me 20 to get there and they never even started and no one was there when I asked about why it wasn’t done they had a nasty attitude and said do you want us to make it now or what no type of consideration about me being on my lunch the drive I made to the or anything I will not be back the lady at the front was so rude like I owed her
Atmosphere: 1
Service: 1
Ashley Booker G
I'm from Atlanta and I visit everytime I'm in the Chi and I'm never
Atmosphere: 5
Food: 5
Service: 5
Tamika Jackson
The beef tacos were nasty straight processed meat that looks like cat food the cashier had a rude mannerism for them to not even be authentic Mexican food......!!!!!
Atmosphere: 2
Food: 1
Service: 1
Aughty Venable
Ordered beans and rice no cheese. Got cheese! Asked host to have it removed and they replied that they didn’t take my order. Then she went on to have it corrected. You all work for same company help each other out.
Atmosphere: 3
Food: 3
Service: 3
Dicky Donuts
I recommend the burrito dinner with beans and rice. Also I suggest paying with cash to avoid an extra fee for card usage.
Very good food ?✨ the crispy tortilla tacos ? are small, though yummy and delicate... beautiful and clean dining room ?⭐? very comfortable. The 79th bus stop is out front of the restaurant :).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepe Beef Taco, Steak Taco
joseph goston
Very Bad Service let me on hold for 10 min and never came back, food was not good for the
Food was amazing our orders just weren't like we asked. Other than that great food either
Atmosphere: 4
Food: 5
Service: 4
Mr. Roberts
Love their corn Sasha
Atmosphere: 3
Food: 5
Service: 4
Taylor P
I’ve been trying to order through door dash. Consider adding the full menu to the app and allow the comments to be enabled there’s no way to customize your food without having to call and make adjustments over the phone which takes away the convenience of using the app. Also someone yelled at me on the phone because I didn’t know how to add an item to my order that wasn’t available on the app. I’m a returning customer for years everyone in there should know me by now do better!
Atmosphere: 3
Food: 4
Service: 3
Tyheisha Singleton
I enjoyed a three taco dinner with rice, refried beans, french fries and a cherry filled empanada. Also, I had a glass of water and an orange soda for dinner. Thank you, Pepe's Mexican Restaurant's business administration for hosting me on the evening of October 12th, 2023.Dietary restrictions: I ate what I was craving for this evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepe Beef Taco
Taylor Smith
One of my absolute favorite spots in the city for authentic mexican food! Taste is always ON POINT. Service is also good.... the african american lady who works the front desk is SO VERY SWEET like a real sweetheart and so is Jose, the younger hispanic guy. They both are super sweet, always smiling, always being kind and showing concern for what the customers want. I appreciate them both as well as the kitchen staff for making this location notably one of Chicago's biggest staples for great tasting, savory, authentic food! It's hard to top them I promise.
Good food, but would be better if the presentation was better slightly sloppy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadillas, Taco Salad, Pepe Beef Taco, Taco Dinner, Burrito, Taco
Vegetarian options: Chilli,tacos and salads.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Taco
They have the worst customer service I was told my food would be ready in 15min I left work In 20min and it took me 20 to get there and they never even started and no one was there when I asked about why it wasn’t done they had a nasty attitude and said do you want us to make it now or what no type of consideration about me being on my lunch the drive I made to the or anything I will not be back the lady at the front was so rude like I owed her
Atmosphere: 1
Service: 1
I'm from Atlanta and I visit everytime I'm in the Chi and I'm never
Atmosphere: 5
Food: 5
Service: 5
The beef tacos were nasty straight processed meat that looks like cat food the cashier had a rude mannerism for them to not even be authentic Mexican food......!!!!!
Atmosphere: 2
Food: 1
Service: 1
Ordered beans and rice no cheese. Got cheese! Asked host to have it removed and they replied that they didn’t take my order. Then she went on to have it corrected. You all work for same company help each other out.
Atmosphere: 3
Food: 3
Service: 3
I recommend the burrito dinner with beans and rice. Also I suggest paying with cash to avoid an extra fee for card usage.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Steak Taco
The tacos are always hot & fresh!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baja Shrimp, Taco Salad, Pepe Beef Taco, Steak Taco, Taco Dinner
Very good food ?✨ the crispy tortilla tacos ? are small, though yummy and delicate... beautiful and clean dining room ?⭐? very comfortable. The 79th bus stop is out front of the restaurant :).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepe Beef Taco, Steak Taco
Very Bad Service let me on hold for 10 min and never came back, food was not good for the
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was amazing our orders just weren't like we asked. Other than that great food either
Atmosphere: 4
Food: 5
Service: 4
Love their corn Sasha
Atmosphere: 3
Food: 5
Service: 4
I’ve been trying to order through door dash. Consider adding the full menu to the app and allow the comments to be enabled there’s no way to customize your food without having to call and make adjustments over the phone which takes away the convenience of using the app. Also someone yelled at me on the phone because I didn’t know how to add an item to my order that wasn’t available on the app. I’m a returning customer for years everyone in there should know me by now do better!
Atmosphere: 3
Food: 4
Service: 3
I enjoyed a three taco dinner with rice, refried beans, french fries and a cherry filled empanada. Also, I had a glass of water and an orange soda for dinner. Thank you, Pepe's Mexican Restaurant's business administration for hosting me on the evening of October 12th, 2023.Dietary restrictions: I ate what I was craving for this evening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepe Beef Taco
One of my absolute favorite spots in the city for authentic mexican food! Taste is always ON POINT. Service is also good.... the african american lady who works the front desk is SO VERY SWEET like a real sweetheart and so is Jose, the younger hispanic guy. They both are super sweet, always smiling, always being kind and showing concern for what the customers want. I appreciate them both as well as the kitchen staff for making this location notably one of Chicago's biggest staples for great tasting, savory, authentic food! It's hard to top them I promise.
Atmosphere: 5
Food: 5
Service: 5