stopped off before A Christmas Carrol for a light lunch. food was great service was top notch great beet salad and shrimp cocktail & oysters Crake cake was great as well
Mary Pavlik
Food was not very good...almost passable. They don't put any effort into preparing food that tastes good and they are extremely expensive. Wouldn't mind paying if the food was good.
Food: 3
Khrystyna
We had a wonderful experience at Petterino's! Delicious food, great drinks, and the perfect stop before our show at the Goodman Theatre.
Orla
Overall was disappointed with our meal. Bread arrived without any olive oil or butter. My steak was just okay for the price and our dessert was supposed to be a hot fudge sundae but it was cold and not particularly rich tasting like you would expect. The service was good and I love the ambience at Petterinos. It's a holiday tradition for us after a show but this year was disappointing.
ELLIOTT
Entire experience was great with exception for speaking to server, who left us without listening to what we said. Restaurant, always is our go-to, for Goodman or elsewhere when in the Loop.
Sergio Tiznado
We were discriminated in differentways, it is not worth the place
Atmosphere: 1
Food: 1
Service: 1
Brianne Vaught
The food here is absolutely delicious, worth the terrible service and bathroom garbages overflowing with toilet paper and sanitary products. Our server was terrible, Consuelo P, it's like she has no idea that she had to come back and check on us. We saw the bus boy more and was more helpful. Definitely was not expected to be sat and forgot. Excellent good, service the night we went was crap.
Atmosphere: 4
Food: 5
Service: 1
Nina Ortiz
Saw a roach crawling on the wall… all they did was move me to a different table. Rigatoni alla vodka tasted like absolutely nothing. No flavor at all. Save your money. Olive Garden is honestly better and that is very telling.
Email the restaurant gave me to reach out to isn’t real
Jay Pov
Homemade pastas are delicious. So many appetizers to choose from. Cozy atmosphere with a old Chicago vibe. The staff are very friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Matt Schirmacher
The food is fantastic with big portions and fresh ingredients. The service is quick and friendly. We've been here a few times and during busy times I would highly recommend a reservation as they get very busy. The location, attached to the Goodman Theater, is ideal if you are taking in a show.
Party of 3, we had not planned to dine after The Chicago Theater but found Petterino’s. We did not have reservations but after a 15 minute wait we were “allowed” to have a table but were told we would need to vacate the table within an hour and 15 minutes for a reservation (odd stipulation that I’ve never encountered in my life at any restaurant). The atmosphere was superb the decor was great unfortunately we were seated in an enclosed patio near the sidewalk so we didn’t get to admire the many caricatures displayed on all the walls throughout the rest of the restaurant. The only attentive, helpful, polite and professional staff was the busboy!! Our waiter seemed bothered by any menu questions I had, regarding portion sizes. I started with a salad that had at minimum a quarter teaspoon of house dressing, a marvelous array of greens and a nice size portion but absolutely no detectable taste of dressing! For my entree I ordered the steak frites and it was so horrible! So chewy and had a layer of tendon that was like cutting a rubber band!! My other 2 guests’ entrees were just ok, rigatoni vodka and fettuccine Alfredo. For an Italian restaurant I have never had portions this tiny, we left almost as hungry as we came in. We were handed dessert menus by the busboy. We decided to try the tiramisu since I am an expert at making my own homemade tiramisu I always enjoy trying the dessert at every Italian restaurant to compare to mine. I asked the waiter of the approximate size of the tiramisu and he repeatedly told me “it’s medium size”. Ok, so with my hands I created a square shape but he only said “it’s medium”. OMG! So I asked for 3 tiramisu desserts but told him one would be “to go”, I did repeat specifically that my daughter was going to take her dessert to go but we were going to have the other 2 here. He dropped a plate (yes a literal thud on our table, 3 times) and a dessert spoon in front of each of us, which I thought was odd, since we would each be getting a dessert. NOPE! He brought one tiramisu for us 3 to share and one in a carry out bag (to go). I definitely will never go back to Petterino’s in Chicago again I have had much better service, experience, quality and portions at MANY other Italian restaurants.
Atmosphere: 5
Food: 1
Service: 1
Molly Moll
have to take a moment to shout out Mark, the manager at Petterino’s he is truly one of a kind. I’ve never had such an incredible dining experience before. Even though we were seated outside in the cold, Mark went above and beyond to make it feel exclusive, comfortable, and personal. His level of hospitality, attention to detail, and genuine care for guests stood out immediately.
It’s easy to see why he represents this restaurant he embodies professionalism, warmth, and excellence in customer service. Thank you, Mark, for turning what could’ve been an ordinary evening into something truly memorable.
Atmosphere: 4
Food: 5
Service: 5
Ann Dsylva
I recently celebrated a good friend’s birthday at this restaurant. I really enjoyed my time here! The food was delicious and the service was spectacular. Our entrees were served to us so quickly. Everyone was so attentive. You guys have very kind staff! Thank you for all the pictures you took for us. The food portions were generous. You won’t go home hungry after dining here. Both dishes were 10/10’s. You guys know what you’re doing in the kitchen. Kisses to the chef.
Atmosphere: 5
Food: 5
Service: 5
Carl Edmonds
The food is spectacular. Service was lacking. It was very busy, loud, and most guests were rude and or felt entitled.
Atmosphere: 4
Food: 5
Service: 4
Connie Kiosse
We had a very disappointing lunch. Italian beef dry as leather. Steak sandwich full of fat. Called 3 times to express my dissatisfaction and was told supervisor would get back to me. Never did. I will not be returning and I will no longer recommend this once favorite spot to others. This is no way to run a business.
stopped off before A Christmas Carrol for a light lunch. food was great service was top notch great beet salad and shrimp cocktail & oysters Crake cake was great as well
Food was not very good...almost passable. They don't put any effort into preparing food that tastes good and they are extremely expensive. Wouldn't mind paying if the food was good.
Food: 3
We had a wonderful experience at Petterino's! Delicious food, great drinks, and the perfect stop before our show at the Goodman Theatre.
Overall was disappointed with our meal. Bread arrived without any olive oil or butter. My steak was just okay for the price and our dessert was supposed to be a hot fudge sundae but it was cold and not particularly rich tasting like you would expect. The service was good and I love the ambience at Petterinos. It's a holiday tradition for us after a show but this year was disappointing.
Entire experience was great with exception for speaking to server, who left us without listening to what we said. Restaurant, always is our go-to, for Goodman or elsewhere when in the Loop.
We were discriminated in differentways, it is not worth the place
Atmosphere: 1
Food: 1
Service: 1
The food here is absolutely delicious, worth the terrible service and bathroom garbages overflowing with toilet paper and sanitary products. Our server was terrible, Consuelo P, it's like she has no idea that she had to come back and check on us. We saw the bus boy more and was more helpful. Definitely was not expected to be sat and forgot. Excellent good, service the night we went was crap.
Atmosphere: 4
Food: 5
Service: 1
Saw a roach crawling on the wall… all they did was move me to a different table. Rigatoni alla vodka tasted like absolutely nothing. No flavor at all. Save your money. Olive Garden is honestly better and that is very telling.
Email the restaurant gave me to reach out to isn’t real
Homemade pastas are delicious. So many appetizers to choose from. Cozy atmosphere with a old Chicago vibe. The staff are very friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
The food is fantastic with big portions and fresh ingredients. The service is quick and friendly. We've been here a few times and during busy times I would highly recommend a reservation as they get very busy. The location, attached to the Goodman Theater, is ideal if you are taking in a show.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Party of 3, we had not planned to dine after The Chicago Theater but found Petterino’s. We did not have reservations but after a 15 minute wait we were “allowed” to have a table but were told we would need to vacate the table within an hour and 15 minutes for a reservation (odd stipulation that I’ve never encountered in my life at any restaurant). The atmosphere was superb the decor was great unfortunately we were seated in an enclosed patio near the sidewalk so we didn’t get to admire the many caricatures displayed on all the walls throughout the rest of the restaurant. The only attentive, helpful, polite and professional staff was the busboy!! Our waiter seemed bothered by any menu questions I had, regarding portion sizes. I started with a salad that had at minimum a quarter teaspoon of house dressing, a marvelous array of greens and a nice size portion but absolutely no detectable taste of dressing! For my entree I ordered the steak frites and it was so horrible! So chewy and had a layer of tendon that was like cutting a rubber band!! My other 2 guests’ entrees were just ok, rigatoni vodka and fettuccine Alfredo. For an Italian restaurant I have never had portions this tiny, we left almost as hungry as we came in. We were handed dessert menus by the busboy. We decided to try the tiramisu since I am an expert at making my own homemade tiramisu I always enjoy trying the dessert at every Italian restaurant to compare to mine. I asked the waiter of the approximate size of the tiramisu and he repeatedly told me “it’s medium size”. Ok, so with my hands I created a square shape but he only said “it’s medium”. OMG! So I asked for 3 tiramisu desserts but told him one would be “to go”, I did repeat specifically that my daughter was going to take her dessert to go but we were going to have the other 2 here. He dropped a plate (yes a literal thud on our table, 3 times) and a dessert spoon in front of each of us, which I thought was odd, since we would each be getting a dessert. NOPE! He brought one tiramisu for us 3 to share and one in a carry out bag (to go). I definitely will never go back to Petterino’s in Chicago again I have had much better service, experience, quality and portions at MANY other Italian restaurants.
Atmosphere: 5
Food: 1
Service: 1
have to take a moment to shout out Mark, the manager at Petterino’s he is truly one of a kind. I’ve never had such an incredible dining experience before. Even though we were seated outside in the cold, Mark went above and beyond to make it feel exclusive, comfortable, and personal. His level of hospitality, attention to detail, and genuine care for guests stood out immediately.
It’s easy to see why he represents this restaurant he embodies professionalism, warmth, and excellence in customer service. Thank you, Mark, for turning what could’ve been an ordinary evening into something truly memorable.
Atmosphere: 4
Food: 5
Service: 5
I recently celebrated a good friend’s birthday at this restaurant. I really enjoyed my time here! The food was delicious and the service was spectacular. Our entrees were served to us so quickly. Everyone was so attentive. You guys have very kind staff! Thank you for all the pictures you took for us. The food portions were generous. You won’t go home hungry after dining here. Both dishes were 10/10’s. You guys know what you’re doing in the kitchen. Kisses to the chef.
Atmosphere: 5
Food: 5
Service: 5
The food is spectacular. Service was lacking. It was very busy, loud, and most guests were rude and or felt entitled.
Atmosphere: 4
Food: 5
Service: 4
We had a very disappointing lunch. Italian beef dry as leather. Steak sandwich full of fat. Called 3 times to express my dissatisfaction and was told supervisor would get back to me. Never did. I will not be returning and I will no longer recommend this once favorite spot to others. This is no way to run a business.
Atmosphere: 4
Food: 1
Service: 4
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