Sometimes they forget a dish that you marked off for Dim Sum. Otherwise the Dim Sum is awesome.
Atmosphere: 5
Food: 5
Service: 5
Shawad Dara
What you expect from an authentic dim sum experience. Love the location of the store and the big windows looking out over the cityscape.
Atmosphere: 5
Food: 5
Sam Monroe
Best dim sum in Chinatown
Atmosphere: 5
Food: 5
Service: 5
Lisa Warner
We loved it! I had a feeling it would be good because it was full of Asians and I loved that!! Yes, you have to flag down staff. Big deal! I wasn’t a fan of the tenderloin in pepper sauce but my hubby loved it and I loved his general tso so we shared. Potstickers were to die for! Tried a new veggie and loved it
Atmosphere: 5
Food: 5
Service: 5
Kenny NetMonk (:::NetMonk:::)
This venue is a wonderful choice for a wedding reception, especially if you love great Chinese food! The catering is top-notch. However, be aware that the parking situation is a real challenge; the lack of available spaces is definitely the biggest downside to consider when planning your event.
Atmosphere: 3
Food: 4
Service: 4
Domenic Cappelluti
This was the best Chinese food I’ve ever had in my entire life!!!!!! Everything was so fresh. I had the general Taos chicken, and every bite from the chicken to the peppers you can tell was so fresh. I also recommend ordering the crab Rangoon and the chicken spring rolls. For someone who does not live in the city a 25 minute drive was worth every minute Service was amazing !!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
D L
Some of the best Chinese food in Chicago.
Atmosphere: 5
Food: 5
Service: 4
Bill B
Very authentic food, some good dim sum offerings. Portions of regular dishes are massive, enough for 2-3 people. They cater to a Chinese clientele so don't expect your American food or style of service here. Everything was really delicious, in particular the garlic cucumber.
Atmosphere: 4
Food: 5
Service: 4
T Lee
Recently I came twice. Each time was without air conditioning. Both times are into the 90’s. The first time was lunch and I was sweating after being inside. They didn’t even have fans to try and lower the humidity a bit. Then there was this wedding banquet and I felt so sorry for the guests as they were in formal clothes. One of the servers was rude but maybe affected the heat.
I come here a lot. The food is sometimes good sometimes not I don’t care for the services. Anyway, they used to be better
Atmosphere: 2
Food: 2
Service: 2
Lisa Channell
Absolutely wonderful place for dim sum! We especially love the Siu Mai, shrimp dumplings, pot stickers, and spring rolls (always perfectly crispy). Get there early on the weekends! Always a big crowd!
Food lacks flavor. Horrible service, reserved private room yet was not honored it because they gave the table to a walk in. Seats were sticky. Other customers are extremely loud.
Atmosphere: 1
Food: 2
Service: 1
Jackie Liu
I’m a Chicago local. Upon arriving to Phoenix we were not greeted by anyone and additionally there were other customers that looked confused as to who was going to seat them. We had placed a reservation on the phone prior to our arrival and requested a private room to celebrate my grandfathers birthday. The gentleman greeted us rudely and told us that there were no rooms and that they had to seat us wherever they decided. The table was too small for a party of 13. Afterwards, we were presented dishes that were too oily, lacking flavor, and overall unappealing to eat. The service workers took a very long time to attend to us despite us having the 2nd biggest party in the whole restaurant. The atmosphere was non existent and was very awkward as they placed another big group in the main area and they were being very disruptive. Seems to me, they wanted to place all the customers in one area to avoid moving around the restaurant, laziness. Then while expressing our dissatisfaction with multiple workers, no one took accountability and in return gave attitude. This was a major disappointment as I have heard from friends that Phoenix was a decent enough place to dine in. Aside from the horrible service we experienced, the food was overall not appealing and it tasted exactly how it looked. Awful. It was bland and seemed to be covered in oil/MSG. We spent over $600 including tip, just for a lousy service with attitude and food that was mediocre. It was even more disappointing to learn that the gentleman that took care of us was a partial owner of the Phoenix restaurant and he made us feel unwelcome and was primarily the one giving attitude. This is not the service we wanted especially for a birthday celebration. I do not recommend visiting Phoenix restaurant again. But if you do, prepare yourself for anything because the workers lack class and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Jasmine S
Dated decor, average food quality and very low quality of service. I arrived at 10am sharp at the opening time but still incurred a moderate waiting time. As a regular to dim sum places across the US I don’t expect much service but the overall attitude from everyone serving food or getting the check was rather aggressive, if not rude. Overall not as good as it used to be and I don’t recommend it- given there are other nice places nearby
Atmosphere: 1
Food: 3
Service: 1
Koustuv Saha
Extremely good food, ambiance, and service. We got a bunch of various kinds of dumplings—they were all really really good! The food tasted great and also did not make me guilty.
Atmosphere: 5
Food: 5
Service: 5
Wing Wong
Best Cantonese food in town! Love the Chef’s Specials
Sometimes they forget a dish that you marked off for Dim Sum. Otherwise the Dim Sum is awesome.
Atmosphere: 5
Food: 5
Service: 5
What you expect from an authentic dim sum experience. Love the location of the store and the big windows looking out over the cityscape.
Atmosphere: 5
Food: 5
Best dim sum in Chinatown
Atmosphere: 5
Food: 5
Service: 5
We loved it! I had a feeling it would be good because it was full of Asians and I loved that!! Yes, you have to flag down staff. Big deal! I wasn’t a fan of the tenderloin in pepper sauce but my hubby loved it and I loved his general tso so we shared. Potstickers were to die for! Tried a new veggie and loved it
Atmosphere: 5
Food: 5
Service: 5
This venue is a wonderful choice for a wedding reception, especially if you love great Chinese food! The catering is top-notch.
However, be aware that the parking situation is a real challenge; the lack of available spaces is definitely the biggest downside to consider when planning your event.
Atmosphere: 3
Food: 4
Service: 4
This was the best Chinese food I’ve ever had in my entire life!!!!!! Everything was so fresh. I had the general Taos chicken, and every bite from the chicken to the peppers you can tell was so fresh. I also recommend ordering the crab Rangoon and the chicken spring rolls. For someone who does not live in the city a 25 minute drive was worth every minute Service was amazing !!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Some of the best Chinese food in Chicago.
Atmosphere: 5
Food: 5
Service: 4
Very authentic food, some good dim sum offerings. Portions of regular dishes are massive, enough for 2-3 people. They cater to a Chinese clientele so don't expect your American food or style of service here. Everything was really delicious, in particular the garlic cucumber.
Atmosphere: 4
Food: 5
Service: 4
Recently I came twice. Each time was without air conditioning. Both times are into the 90’s. The first time was lunch and I was sweating after being inside. They didn’t even have fans to try and lower the humidity a bit. Then there was this wedding banquet and I felt so sorry for the guests as they were in formal clothes. One of the servers was rude but maybe affected the heat.
I come here a lot. The food is sometimes good sometimes not I don’t care for the services. Anyway, they used to be better
Atmosphere: 2
Food: 2
Service: 2
Absolutely wonderful place for dim sum! We especially love the Siu Mai, shrimp dumplings, pot stickers, and spring rolls (always perfectly crispy). Get there early on the weekends! Always a big crowd!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Food lacks flavor. Horrible service, reserved private room yet was not honored it because they gave the table to a walk in. Seats were sticky. Other customers are extremely loud.
Atmosphere: 1
Food: 2
Service: 1
I’m a Chicago local. Upon arriving to Phoenix we were not greeted by anyone and additionally there were other customers that looked confused as to who was going to seat them. We had placed a reservation on the phone prior to our arrival and requested a private room to celebrate my grandfathers birthday. The gentleman greeted us rudely and told us that there were no rooms and that they had to seat us wherever they decided. The table was too small for a party of 13. Afterwards, we were presented dishes that were too oily, lacking flavor, and overall unappealing to eat. The service workers took a very long time to attend to us despite us having the 2nd biggest party in the whole restaurant. The atmosphere was non existent and was very awkward as they placed another big group in the main area and they were being very disruptive. Seems to me, they wanted to place all the customers in one area to avoid moving around the restaurant, laziness. Then while expressing our dissatisfaction with multiple workers, no one took accountability and in return gave attitude. This was a major disappointment as I have heard from friends that Phoenix was a decent enough place to dine in. Aside from the horrible service we experienced, the food was overall not appealing and it tasted exactly how it looked. Awful. It was bland and seemed to be covered in oil/MSG. We spent over $600 including tip, just for a lousy service with attitude and food that was mediocre. It was even more disappointing to learn that the gentleman that took care of us was a partial owner of the Phoenix restaurant and he made us feel unwelcome and was primarily the one giving attitude. This is not the service we wanted especially for a birthday celebration. I do not recommend visiting Phoenix restaurant again. But if you do, prepare yourself for anything because the workers lack class and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Dated decor, average food quality and very low quality of service. I arrived at 10am sharp at the opening time but still incurred a moderate waiting time. As a regular to dim sum places across the US I don’t expect much service but the overall attitude from everyone serving food or getting the check was rather aggressive, if not rude. Overall not as good as it used to be and I don’t recommend it- given there are other nice places nearby
Atmosphere: 1
Food: 3
Service: 1
Extremely good food, ambiance, and service. We got a bunch of various kinds of dumplings—they were all really really good! The food tasted great and also did not make me guilty.
Atmosphere: 5
Food: 5
Service: 5
Best Cantonese food in town! Love the Chef’s Specials
Atmosphere: 5
Food: 5
Service: 5
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