I decided to stop here at their express counter because I had a taste for a soft pretzel with cheese after doing some shopping in Target. Unfortunately, my experience was everything but pleasant. Upon approaching the counter I placed my order and the girl walked away to prepare it. She then came back and presented me a bare pretzel that was not dressed with any salt nor butter. I then asked her “do you have salt?” She stated “would you like salt?” I stated “yes please.” Then she walked away to add butter and salt to the pretzel. She dumped excessive pretzel salt onto the pretzel and then laughed and brought it back to me. From there I noticed she had only buttered the bottom half of the pretzel. I then asked her if she could butter the top half and from there she went to retrieve the butter brush and shook the brush over the pretzel. I look disgruntled because she responded with “we use the brush for other things so you have to ask beforehand.” In which I then responded with “usually the sever will ask if there is a specific way you would like your food item.” I then had to ask her my total because she did not tell me. She then cashed me out and walked away without asking if I needed a bag on which I did. So, I had to ask the other customer service rep that was standing at the counter for a bag. Apparently that was the manager because the girl that facilitated my order then came to the front to apologize not to me but to the manager for having to assist me by getting me a bag for my order. Throughout the course of my HR career I have learned the importance of etiquette and proper customer service but apparently the girl that facilitated my order today was not. Blatant attitudes and unprofessionalism in customer service is completely unnecessary especially when the customer is courteous and respectful towards you. Do better.
Atmosphere: 1
Food: 1
Service: 1
Arly Duran
If I was asked five years ago, I’d give it an easy five stars. Great food, great service, and a great atmosphere: a hidden gem for reliable, delicious food to enjoy after a shopping spree. However, as it stands now, I can’t rely on this target Pizza Hut express to even be open. Hours are inconsistent and service is severely lacking.
Atmosphere: 2
Food: 4
Service: 1
Fernanda Sagastume
Terrible, it doesn't say if it's open or closed and you act like a fool and it's closed
Yuvy Goodtime
We ordered some food to our hotel room downtown and were very satisfied with the delivery time. The food was a tiny bit cold but it was packaged relatively well. Had some drinks with it so my rating may be slightly inaccurate as I was already lit before consuming the pizza and also this was on May 12th 2022
thomas Joe
It sucks I won't eat there or my dogs
Grandmother of4
Rude staff answering the phones!!!!!
Service: 1
Some Guy
No one working here. Why bother taking up space when no one works here.
irbi haxhillari
They just reheat frozen pizza. Would not come back even if they paid me.
Lady at the counter refused to make a pizza saying, "I'm only doing snacks" Highly dissatisfied from unprofessional customer service
LEENA PATEL
I always order pizza here ??
Andrew
I ordered a personal pizza combo, which comes with breadsticks. They were out of breadsticks, so I asked what they can substitute. The answer was nothing. Nothing. My money was stolen. I didn't get the full value for my meal. Neither of the people working cared (03/01/20 @ 3:30 pm). Wasn't even offered a receipt, I guess so I couldn't know the name of the person who robbed me. Don't eat here unless you're starving and seconds from death.
Keagan Demetrius
Great price. Very friendly service. Pizza great and they always seem to go the extra mile to help you out. I order three large pizzas. Giant slices and hot and delicious. Very fast service and real estimated time when you order ahead which is very helpful when you have to go pick up so your not waiting around.
Good food
Atmosphere: 3
Food: 4
Service: 5
Why it's always closed?
Food: 5
I decided to stop here at their express counter because I had a taste for a soft pretzel with cheese after doing some shopping in Target. Unfortunately, my experience was everything but pleasant. Upon approaching the counter I placed my order and the girl walked away to prepare it. She then came back and presented me a bare pretzel that was not dressed with any salt nor butter. I then asked her “do you have salt?” She stated “would you like salt?” I stated “yes please.” Then she walked away to add butter and salt to the pretzel. She dumped excessive pretzel salt onto the pretzel and then laughed and brought it back to me. From there I noticed she had only buttered the bottom half of the pretzel. I then asked her if she could butter the top half and from there she went to retrieve the butter brush and shook the brush over the pretzel. I look disgruntled because she responded with “we use the brush for other things so you have to ask beforehand.” In which I then responded with “usually the sever will ask if there is a specific way you would like your food item.” I then had to ask her my total because she did not tell me. She then cashed me out and walked away without asking if I needed a bag on which I did. So, I had to ask the other customer service rep that was standing at the counter for a bag. Apparently that was the manager because the girl that facilitated my order then came to the front to apologize not to me but to the manager for having to assist me by getting me a bag for my order. Throughout the course of my HR career I have learned the importance of etiquette and proper customer service but apparently the girl that facilitated my order today was not. Blatant attitudes and unprofessionalism in customer service is completely unnecessary especially when the customer is courteous and respectful towards you. Do better.
Atmosphere: 1
Food: 1
Service: 1
If I was asked five years ago, I’d give it an easy five stars. Great food, great service, and a great atmosphere: a hidden gem for reliable, delicious food to enjoy after a shopping spree. However, as it stands now, I can’t rely on this target Pizza Hut express to even be open. Hours are inconsistent and service is severely lacking.
Atmosphere: 2
Food: 4
Service: 1
Terrible, it doesn't say if it's open or closed and you act like a fool and it's closed
We ordered some food to our hotel room downtown and were very satisfied with the delivery time. The food was a tiny bit cold but it was packaged relatively well. Had some drinks with it so my rating may be slightly inaccurate as I was already lit before consuming the pizza and also this was on May 12th 2022
It sucks I won't eat there or my dogs
Rude staff answering the phones!!!!!
Service: 1
No one working here. Why bother taking up space when no one works here.
They just reheat frozen pizza. Would not come back even if they paid me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lady at the counter refused to make a pizza saying, "I'm only doing snacks" Highly dissatisfied from unprofessional customer service
I always order pizza here ??
I ordered a personal pizza combo, which comes with breadsticks. They were out of breadsticks, so I asked what they can substitute. The answer was nothing. Nothing. My money was stolen. I didn't get the full value for my meal. Neither of the people working cared (03/01/20 @ 3:30 pm). Wasn't even offered a receipt, I guess so I couldn't know the name of the person who robbed me. Don't eat here unless you're starving and seconds from death.
Great price. Very friendly service. Pizza great and they always seem to go the extra mile to help you out. I order three large pizzas. Giant slices and hot and delicious. Very fast service and real estimated time when you order ahead which is very helpful when you have to go pick up so your not waiting around.
They have pizza
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