Pizza Hut

11708 S Marshfield Ave, Chicago
(773) 660-8870

Recent Reviews

Daniel Cianci

Shereville.Indiana Pizza Hut was very delicious topping fresh here very well done the store carpet was very sticky and floors very clean not rinsed you see soap buildup on all floors someone cleaned ceiling were above ovens look very clean see alot soap film I Have say looked cleaner this visit. The men's urinal had alot iron like urine rust bottom. bathrooms. Look. Cleaner. All needs. alot. Hot. Mopping. Rinse.Off. Soap.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Italian Sausage&Pepperoni Pizza, Marinara

Crystal Mcgraw

My food wasn’t prepared correctly at all

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Traditional Wings

Kobangz productions

This place was far the most nastiest and impolite establishment I’ve ever been to. At lease the pizza could is been good versus the service.

Chloe Simmons

Our food was delivered hot and fresh! Great job!

Food: 5

Service: 4

Letitia Dennis

Staff and food are amazing!Parking: No

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Pizza

Shainia Scott

One of your employees told me that I didn't have the right to feel mad after he told me that he didn't have my order. MIND YOU I was in the store 15 min before and he told me it would be a 10 minute wait. So I was upset that he didn't tell me the first time that there was no order and i had waited for no reason. After addressing that to him he proceeded to search around and he eventually found my order. The problem had been that he cashed it out before it even got into my hands(why would he do that?)so on his screen it said he didn't have the order AT ALL. once the situation was cleared up I was still upset but not at him, at the situation itself(Mistakes happen i understood that). I told him i have a right to be mad and he said, "[no you don't. No one has the right to be mad]" I didn't go to pizza hut for a therapy session. I went to pick up a delivery. I want to also point out that I was respectful even tho I was mad. Your employee escalated the situation. Once he set the order down I asked was the pasta in there because I didn't see it. He just passive aggressively repeated the name of my order, as to say that everything was there instead of simplying just replying with a yes. I then, overwhelmed by everything that just happened, called him out of his name as i was leaving because at the point i blamed him for our interaction. The only thing I am apologizing for is disrespecting him by calling him out of his name. It was uncalled for and rude. However, i do not apologize for respectfully defending myself while your employee was clearly trying to antagonize me. I genuinely just dont understand why he felt the need to comment about my attitude when i know for a fact that I was still respectful. Could he not grasp the situation and see it from my perspective? Or just not comment realizing that it was HIS mistake that caused it in the first place? I hope all of your employees can learn and grow from this.

Atmosphere: 1

Service: 1

Angelique Butler

I usually don’t have bad experiences with this place. However the management is horrible and unprofessional. I ordered a pizza through Uber Eats and for some reason, the staff allowed some random man to steal my order. Also, my Uber Eats delivery driver was asking the restaurant to remake my order, but the manager refused. I will never eat from this establishment ever again. The fact that the manager proceeded to argue with the Uber eats driver because him and his staff dropped the ball is ridiculous.

Joyce Miller

Don't get the gps said they were there and they wasn't there.??

M Grant

2nd time I ordered cheese sticks and given bread sticks. The employee tried to convince me they were one in the same. I've ordered and eaten the cheese sticks before, this was not what I wanted nor paid for.

Atmosphere: 2

Food: 2

Service: 2

Latasha Smith

Pizza was hot & ready and delicious!Vegetarian options: they have lots of veggies to offer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Cheese Sticks

Sierra Robertson

The cook was upset that I wanted pizza at 11 a.m.. He was in the car smoking a cigarette instead of inside of the establishment. He then proceeded inside used the hand sanitizer went to the back came back with a white towel to wipe down the counter. He then proceeded to make the pizza without washing his hands from the disinfectant towel. He did not use gloves to make the pizza. He dropped some cheese on the metal counter and picked it up and proceeded to put the cheese that fell in my pizza. So I asked him can he wear gloves and why would he pick that cheese up and put it in my food. He stated that they are not obligated to wear gloves. I think that everyone in the food industry should wear gloves. I will never eat there again.

dannielle sutherland

The team are down to earth, humorous and really enjoy their work, which makes us feel welcome again and again !

Atmosphere: 5

Food: 5

Service: 5

Mr. Windy City Sr.

My pizza was hot and fresh and I really enjoyed it!

Stephanie Potts

This is the worst Pizza Hut I’ve ever had to encounter. The staff is horrible, no customer service nasty attitudes and DIRTY STREET CLOTHES. Prices are ridiculous, I personally wish they would close this location down. It serves no purpose to OUR community or neighborhood. When an employee tells a customer they don’t have to come in, go to another location. They deserve NO STARS.

Brandi Howard

Fast delivery and the pizza is always good and hot

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