Pizza Nova Express

Name: Pizza Nova Express
Address: 3836 W 79th St, Chicago, Illinois, 60652, US
Telephone: (773) 767-3000
Price range: $
Rating: 3.2

$ • Pizza, Burgers

Hours:
3836 W 79th St, Chicago
(773) 767-3000

About Pizza Nova

Pizza Nova Express is a restaurant that has received mixed reviews from its customers. While the food is generally praised, with one customer describing the shrimp dinner as "pretty good" and another enjoying the rib tips, the customer service has been a point of concern. Many customers have reported that the staff, including the owner or an older man, can be rude and unprofessional. One customer described the staff as lacking in customer service skills, with the person who took their order over the phone being "not too pleasant" and unsure about the payment method. Another customer felt that the staff needed to be more polite and welcoming towards customers. Despite these issues, some customers have expressed a willingness to order from Pizza Nova Express again, suggesting that the food quality may outweigh the service problems. Customers recommend calling in advance for fresh food, and they enjoy dishes like Mexican pizza, pan pizza, BBQ broasted chicken, or rib tips. However, recent reviews mention problems with burnt pizza, long wait times, and rude staff, especially when dealing with orders or refunds. Overall, the restaurant has room for improvement in creating a more positive and welcoming environment for its customers.