Popeyes Louisiana Kitchen

156 N Wabash Ave, Chicago
(312) 807-3890

Recent Reviews

T Reintzell

Was not able to place an order during normal business hours. Additional review sent to headquarters for continuity.

Service: 1

Terrius Harris

They closed earlier than their closing time. The cashier at the front looked at me try to open the door then returned to looking at his phone while he was bent over the counter.

Service: 1

jasen w

Location is a little sketchy as undesirables we hanging around with one patron concerned for her safety and didn't want to leave right away. Food wise ok. Chix was crispy and juicy w/decent pieces except for one wing that looked beat up. Of course one tends to come across these on a carry-out order.

Atmosphere: 3

Food: 3

Service: 4

Pink Aurra

Hair in food

Selma L.

I really didn't think this location was as bad as the other reviews make it out to be. Our food didn't taste stale or like it had been under a heat lamp for hours. We actually got an ample amount of food, our order was correct and the spicy chicken actually had some kick to it (locations near us the spicy tastes exactly like the regular) Most importantly the food was quick the restaurant was clean and we felt fine after eating it.

Carlos

The food is really good. The place is dirty, old. The attention is good. Refill is $1.49, they don't have a fountain.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Nugget

Marina “Mari” Bradley

It's a good Popeyes. They're quick and nice. :)But it's a little cramped and stuff, so maybe do takeout lol!

Atmosphere: 3

Food: 5

Service: 5

Nick K.

Worst Popeyes experience ever! Will not be returning to this location. The manager Ricardo accused me of stealing 3 pieces of chicken wings WTF you can t make this shit up, this is the third times they missed count my chicken, and when I told them, they said I'm the one who took them. How hard is it to count pieces of chicken??? I live in high rise downtown with 6-figure salary, why would I steal 3 pieces of wings???? Food is sometimes cold as well, inside restaurant is not clean .. beware!! Check you order before leaving this store!!!

Vincent S.

Well, I finally learned my lesson. I was walking by this Popeyes on yesterday and the intoxicating smell of the chicken pulled me in. It seems like the restaurant is somewhat clean, but the food is not good at all. It doesn't seems like the oil is fresh or maybe they cook too much chicken at one time and it sits too long. The red beans and rice was 98% rice. I was given honey for my biscuit. The service is quick, but I prefer fresh food that is cooked well. I'm sorry but I will not ever return. This place is conveniently located or shoppers, but not a good place for a snack/meal. It's a struggle to find a Popeyes with well cooked food in a clean space.

Michael Clark

There’s something wrong with the chicken here. It used to be really solid a few years ago but something changed. It now has a weird funk to it. Everything else is the same though. But I go here for the chicken and can’t anymore because something is just off with it now. Service is really fast though.

Atmosphere: 2

Food: 1

Service: 5

Recommended dishes: Spicy Chicken Sandwich

june ward

I THOUGHT, THIS LOCATION WOULD BE CLOSE TO WHERE I LIVE, BUT IT WASN'T, I MUST HAVE MISSED SOMETHING, POPEYES RESTAURANT DIDN'T LOOK THIS BIG NOR STAND OUT, AS IN THIS PHOTO, I THOUGHT IT WOULD BE A DRIVE THRU, BUT IT WASN'T EVERYTHING TASTE LIKE IT WAS SITTING AROUND AND NOT HOT, BUT HARD/OVER CRISPY, WHEN YOU HAVEN'T HAD NOTHING TO EAT, AND SPENDING YOUR MONEY, YOU EXPECT HOT FOOD, NOT SOMETHING THAT'S BEING SITTING AROUND

Atmosphere: 1

Food: 1

Service: 1

Milli Rock

I found a piece of hair in my mac n cheese none of the workers protect their hair in the back....even if they don't wear a hair net make share yo hair don't get into my food! No one apologized ?then when I ask for another mac cheese... the workers all look at me like imma problem then they gave me another mac cheese that looks like dried up cottage cheese...I didn't get what I paid for cuz the food was nasty n the chicken tenders nasty n it didn't even look like chicken tenders ??‍♀️

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Strips with Small Side and Biscuit

Elpercha90

I was pleasantly surprised, the chicken was very good and crispy, what I didn't like very much was the sauces, a lot of them. The attention was very good from their workers. I will repeat for sure.I ordered the honey and spicy bbq, very delicious, the fries were also delicious.

Atmosphere: 4

Food: 4

Service: 5

Timothy Bach

We waited 15 min to be served just to find out they don’t take coupons or promos even though I live 10 min walk away… it’s the only location within a 20 min drive and they sent me coupons. If you don’t take promos that should be listed on your door. They also don’t do refills on drinks and the wait was horrendous even though there were just 4 people in line. Lots of mobile orders

Atmosphere: 1

Food: 3

Service: 1

Justin W.

I paid for an order with an offer through the app. When I got there to pick it up, they said they don't offer that offer here and they only give what their receipts say. For some reason, their receipts are different than the one you get on the app. Seems like other people who have reviewed on Google have had the same issue. These guys just give whatever they want with no regard to what you paid for. Hoping I can get a refund. I returned what they gave me because that's not what I ordered. Terrible service. I would never recommend this place.

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